Their collections are increasingly…
Their collections are increasingly attractive and customer service is on another level. Thanks @profoundco. 🔥
February 28, 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
Amazing Customer Service!!
Love this company, even though I was having some issues with how long it took to deliver my order (because I had my order on express delivery) after contacting customer service I was updated on my order and all was well. My order was delivered within little to no time shortly after. I completely understand that we’re in a pandemic and online businesses are facing much work loads PROFOUND really did great!! I’ll definitely order from them again!
January 1, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.