progrooming.co.uk Reviews 

136
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve now ordered two electric grooming tables and, most recently, a stand dryer from this company, and I honestly couldn’t be happier! Delivery is super fast, communication is brilliant, and w... See more

Company replied

Rated 5 out of 5 stars

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... See more

Company replied

Rated 5 out of 5 stars

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(136)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Kate,

Thank you so much for the 5 star review! We're thrilled to hear you were happy with the price and how quickly your order arrived. We really appreciate your support and hope to serve you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

This company is a breath of fresh air…

This company is a breath of fresh air and their customer service and delivery is second to none . Thank you

May 28, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Steve,

Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience with our service. We're committed to maintaining the highest standards in both customer service and delivery, so your feedback is incredibly encouraging.

Thanks again for taking the time to share your experience — we really appreciate it!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Excellent Service

Quick & professional service, would definitely use Pro Grooming again.

April 7, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Thank you so much for taking the time to leave us such a nice review. We look forward to seeing you again soon. Pro Grooming.

Rated 5 out of 5 stars

Really good first time experience with…

Really good first time experience with pro grooming . Ordered weds eve arrived Friday . Almost as good as Amazon and great price to 👍🏻

April 3, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Lisa,

Thank you so much for your kind words and for choosing Pro Grooming! We're thrilled to hear your experience was a positive one — fast delivery, great prices, and all-around satisfaction is exactly what we aim for.

We really appreciate the comparison to Amazon — that’s high praise! We look forward to welcoming you back again soon.

Best wishes,
Pro Grooming

Rated 5 out of 5 stars

Fast delivery

Fast delivery, arrived next day. Happy with purchase.

March 27, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hello,

Thank you for your kind review! We're so glad to hear that you were happy with the fast delivery and your purchase. We appreciate your feedback and look forward to seeing you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Easy website to use and regular…

Easy website to use and regular communication updates on the delivery of my item

March 31, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hello,

Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and appreciated the regular updates on your delivery. Providing a seamless experience is important to us, and we're glad to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Pedigroom Everest Electric table (purple)

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed the bolt pack was missing so off went an email and they appolagised and sent the missing items out next day delivery. Fantastic service and great aftercare would highly reccomend them.

February 27, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Lisa,

Thank you so much for your kind review! We're delighted to hear that you were pleased with our service and that your Pedigroom Everest Electric Grooming Table arrived smoothly. We truly appreciate your patience regarding the missing bolt pack, and we’re glad we could resolve it quickly for you.

Your recommendation means a lot to us, and we’re always here if you need any further assistance. Happy grooming!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Sarah couldn’t have been more helpful…

Sarah couldn’t have been more helpful in the specifying and ordering processes

March 4, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Jim,

Thank you for your kind words! Providing excellent service is our top priority, and we’ll be sure to share your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Happy customer - hydraulic grooming table

Grooming table arrived on time and well packaged. Instructions for assembly very easy to follow. All components were there, are good quality and everything aligned. Very happy with the table. It is heavy duty, sturdy, looks good and is easy to operate.

March 3, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Norm,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with your hydraulic grooming table and that the assembly process was smooth. It's great to know that you found it sturdy, well-made, and easy to operate. We truly appreciate your support and hope the table serves you well for years to come. If you ever need anything, feel free to reach out. Happy grooming!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

A thoroughly useful and satisfactory tool

This item arrived very promptly and has alreadi proved its worth. It performs even better than expected and we appreciate its controllability when dealing with dogs of different sizes and coats.

February 3, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Colin,

Thank you for your wonderful review! We're so glad to hear that the tool arrived promptly and has exceeded your expectations. It’s great to know that it's working well for dogs of different sizes and coats. We truly appreciate your feedback and are happy to have been able to provide something so useful. Thanks again for choosing us!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Well packaged. Delighted with our purchase worth every penny. Used every day.

February 3, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Fiona,

Thank you so much for your kind review! We're thrilled to hear that you're happy with the quick delivery, packaging, and your purchase overall. It's great to know that it's been put to good use every day. We truly appreciate your support and hope to serve you again in the future!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Quick and efficient

I ordered my stand dryer and it was delivered quickly and efficiently. Great service.
Great price in the sale and so far everything is ok. It’s early days but I am happy.

January 30, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that your stand dryer arrived quickly and that you’re happy with the service and price. We appreciate your trust in us and are glad to know everything is working well so far. If you have any questions or need further assistance down the line, please don’t hesitate to reach out. Thanks again for choosing us!

Best Wishes,
Pro Grooming

Rated 1 out of 5 stars

Progrooming have little knowledge or understanding of items they are selling. Don't buy anything during Chinese New Year!!!

I ordered a dryer which arrived faulty. I was asked to send videos which I did and was then told Progrooming had sent the video to manufacturer for advice. What they failed to mention at this point was the manufacturer was in China and closed for Chinese New Year meaning I would have to wait a couple of weeks. I was only told this when I specifically asked how quickly the manufacturer would be in touch! I needed a working dryer for my dog grooming business so had no choice but to send back dryer at my own cost (Progrooming would not pay until they had been advised by manufacturer!), get a refund and buy a dryer elsewhere.
I would never again buy such an essential item for my business from a company who clearly have little knowledge or expertise of the items they are selling. It is unacceptable to expect a buyer to wait 2 weeks for help/advise regarding a faulty purchase.

January 27, 2025
Rated 5 out of 5 stars

Good quality products

Good quality products, fast delivery and free delivery over £10, bargain!!

January 27, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Fran,

Thank you so much for your five star review! We're thrilled to hear that you're happy with the quality of our products and the fast delivery service. We always aim to offer great value, and it's fantastic to know that you took advantage of our free delivery offer. We appreciate your support and look forward to serving you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Great service would recommend

Great service. Well packaged and arrived quickly. Yet to use products but all appear to be perfect.

January 2, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Top Stop,

Thank you for your wonderful review! We're delighted to hear that you were happy with our service and that your order arrived quickly. We hope the products work perfectly for you once you have a chance to use them. If you need any assistance, don't hesitate to get in touch. We truly appreciate your recommendation!

Best Wishes,

Pro Grooming

Rated 5 out of 5 stars

Can’t recommend enough

Can’t recommend enough! I emailed asking which hose I should get for my dryer. I got a very quick reply asking for photos of my dryer and within 5 mins they had sent me a link for the correct hose. I ordered it yesterday and I’ve received it today.

January 16, 2025
Unprompted review
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Izzy,

Thank you so much for your kind review! We're thrilled to hear that you had such a positive experience with our service. Our team strives to be as responsive and helpful as possible, and it’s great to know that we could assist you quickly in finding the right hose.

We truly appreciate your feedback and look forward to helping you again in the future. Thanks again for choosing us!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Excellent, definitely use again

Excellent service and very quick delivery, definitely use again

January 2, 2025
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Kate,

Thank you so much for your kind words! We're thrilled to hear you were pleased with our service and speedy delivery. We look forward to seeing you again in the future!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Very clear communication

Very clear communication, item arrived as described and well protected. Extremely happy, definitely will use them again

November 29, 2024
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Miranda,
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service . Rest assured, we continuously strive to improve and provide excellent service to all our customers.

We look forward to seeing you again soon!

Best Wishes,
Pro Grooming.

Rated 5 out of 5 stars

Great service

Great service, good to find the left handed scissors that I was after. Received promptly and well packaged, will definitely use this company again.

November 27, 2024
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi Gill,
We greatly appreciate your feedback! We are super happy to hear you found what you were looking for! Rest assured that we continue to work tirelessly to guarantee quality service to all of our customers!

We hope to see you again soon!

Best Wishes,
Pro Grooming

Rated 5 out of 5 stars

Fast and efficent

November 8, 2024
progrooming.co.uk logo

Reply from progrooming.co.uk

Hi,
Thank you for your five star review! We know your time is valuable, and we're thrilled to hear that we could provide fast service!

Hope to see you again soon!

Best Wishes,
Pro Grooming

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look