Project & Survey Reviews 

Very helpful and good would recommend this company thanks

Great service and team support - very responsive to all questions and uncertainty if never doing this before - Plus report was A star, very thorough and detailed. Follow up calls after survey was also extremely helpful to understand areas of concern and helped to know risks and how issues can be rectified.
I would highly recommend the service and company knowing they have a great hands on approach.

Highly recommend Gordon and his team. We had a Level 3 survey completed. His team were very responsive to our questions and kept us fully updated throughout the process. The full survey was delivered in 5 working days as promised. The call after with Gordon was great ask detailed question. Thanks for all your help!

Excellent company. A very comprehensive report with a swift turnaround time. I would be happy to recommend them.

Great customer service team to support enquiries, very competitive quote, Gordon did an excellent job at surveying the property and delivered a very comprehensive report, and the follow-up call was extremely useful to answer any questions. Would highly recommend!

Really flexible and friendly company and the survey was amazing! Great value too!

We recently used Project & Survey for a home buyer’s survey, and the service was outstanding from start to finish. Communication was clear, prompt, and professional throughout the entire process. Booking the survey with Natasha was straightforward, and we were kept informed at every step.

The surveyor arrived on time, conducted a thorough inspection of the property, and delivered the report within the agreed timeframe. The report itself was detailed, easy to understand, and highlighted several issues we would not have noticed on our own. It gave us the confidence to make informed decisions and even helped in renegotiating the purchase price.

What really stood out was the surveyor's willingness to answer follow-up questions. Gordon took the time to explain their findings in plain language, offering practical advice on how to handle any concerns.

If you're buying a property and want peace of mind, I highly recommend Project & Survey. Gordon's expertise, professionalism, and attention to detail made a real difference.

Very reasonable price for a great service. Survey was extremely detailed and helpful.

*Update*

Neutral - after a bad review (well deserved in my opinion for the service I received) - the owner did get in touch and processed a full refund (which I had not requested). So changing to Neutral. I did not get the impression that this is a company I would ever recommend though, in the end I was accused to be the unreasonable one for thinking that one may have expected a prompt response after a survey. Rather than thinking of you as a paying customer for a service, it feels almost like they are doing you the favour that you can do business with them!

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Very unhappy with the service. They are very good at selling but once they take the money, they don’t really care anymore.
They said they would take care of arranging the date with the estate agent, but they messed up the initial booking (they booked the wrong date) and then the estate agent told me they had to ask to rearrange the visit. They didn’t flag to the agent that they needed also access to the loft so they never got the right keys to check it. The report I received was mostly generic commentary / appeared to be AI generated, didn’t cover the loft which I had been told would be covered when we had arranged it on the phone / booked the survey. We then agreed with the surveyor that I could go and visit the property and take some pictures / videos of the loft and that they were happy to take a look at the video / photos - I sent them 2 emails since then and nearly 3 weeks have gone past and did not receive a single email response back.

The report they prepared also contained a key factual error - they said the property was built in 2021, when instead has been built in 2012 - I asked them if they could please resend the report fixing the typo for my own records, they told me on the phone it was not a problem, but I have got nothing since we last spoke 3 weeks ago.

I am now close to complete the transaction and frankly I feel this survey was a big waste of money, didn’t cover the key part of the house, it was just a very expensive photoshoot and something that ChatGPT could have written.

I would suggest you pick a more reputable and established surveyor.

Project & Survey have provided a review for us previously and we returned for another property as the service is outstanding. Incredibly thorough and easy to interpret with photos detailing all of the issues. Gordon scheduled a follow-up phone call to discuss potential costs we might foresee and how to approach various companies. I can't give a stronger recommendation.

Succinct and well written report - tells you what you need to know, commercially written, very responsive and great to deal with! Will work with again for sure, good value for money!

Gordon and the team were professional, approachable and very prompt! The survey report was delivered to us in an easy to digest manner and the team was very helpful in answering our follow-up questions. We highly recommend them.

Excellent. Great communication, report was comprehensive and completed when promised.

Quick and reliable survey. Report was thorough

Very thorough report received. Did have difficulty speaking to someone after but once that was resolved was very satisfied

I had a level 3 RICS survey on a share of freehold victorian era flat conversion conducted by Gordon. The report was very thorough and Gordon explained the results to me over the phone very clearly and articulately, and demonstrated great knowledge in his field.

Really strong report and timely delivery

We were very impressed with the service offered by Project & Survey, from first interaction to delivered survey.
The price was excellent (lower than two other surveyors we contacted), and the finished survey report was concisely and clearly written, fully explained and featured detailed photographs. The drone shots were especially helpful and revealing.
The turnaround was speedy, I think about seven days from booking the survey to delivered report.
We would definitely use Project & Survey again, and recommend to anyone.

Fast, efficient, good customer service, and the surveyor who actually did the job was one of the specialists who supervised maintenance and renovation works in the area where we are buying, so he knew everything about the property. Good waiting time, less than 2 weeks between booking and the actual survey. Also, very decent pricing compared to the competition.

Quick response and professional service with very reasonable charges.
I am grateful for their fast service, as this was one of the main factors that enabled me to complete my purchase prior to stamp duty changes. Always polite and helpful staff