Project Canna Reviews 

355
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Very high quality products. Ordering and payment is very quick, easy & well explained. Support is very prompt in answering any questions I've ever had. Support staff is very helpful and friendly.... See more

Rated 4 out of 5 stars

Sorry about the 4 out of 5 rating, so, I have found trying to follow the payment requirements difficult, the instructions for e-transfers is not clear ie. James OK but what was "Hope" in the instructi... See more

Rated 1 out of 5 stars

I had already spoken to someone when I didn’t receive my 7g of Alaskan Thunder Fuxx (AAA), which I had ordered as 14 grams but only received 7g. They promised $30 worth of credit and free shipping, re... See more

Rated 5 out of 5 stars

These guys are the real thing, they deliver!!! Their catalog of items is large, and they cater to all peoples tastes.I was not disappointed in the least.Had been delivered a wrong order and I was tol... See more

Company details

Written by the company

Project Canna is the #1 public retailer throughout Canada. Project Canna is committed to providing customers with high-quality products and information through responsible channels that provide expert and friendly service.


Contact info

4.1

Great

TrustScore 4 out of 5

355 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(355)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMER

SCAMMER. Paid 2200$ for 250 vapes, NEVER RECEIVED SHIT, am still being led on

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Thieves

I’ve been ordering through this company for over 3 years. This time, they split my order and I received about 15% of my order, the rest can’t be tracked but it’s still in BC. I think it never left the shop. I wrote 3-4 times to them, yet no response. They are thieves!

June 26, 2024
Unprompted review
Rated 3 out of 5 stars

Weak communication

I hadn’t had any issues before this time, but the communication with them recently has been really hard to establish as nobody has been replying to my communication attempt for 3 days already despite promising to do so within a day. I wanted to order some product for the long weekend and the system is trying to charge me delivery fee even though my order is big enough for the fee to be voided. I tried to reach out to them for no avail….

June 25, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves. No better than criminals.

I will say normally they are really good about giving good service, however...

This time around was pretty far from the norm. I made my order and received an email saying that 1 of the 2 things I ordered was on it's way. When I asked about the other part of my order and the tracking number for it, and they sent me the same tracking number as the first. So this was sketchy enough as is, but when they continued to dance around sending me a tracking number for the $100+ part of my order it began to get really sketchy.

Now they have been ghosting me completely. Not replying to emails, nor are they replying to the refund I requested.

The customer service has been atrocious, as ghosting a customer with a close to $200 order (only receiving the $15 dollar part of the order) and not actually trying to make it right when they were the ones who screwed up the order, took my money, and seemingly outright refuse to be professional with their silence and not providing the service I have paid for. Nor providing the tracking number for the product they claim they sent.

At this point they have stolen my money. And are no better than criminals. Which makes things worse because I have sent a lot of traffic to them, thinking they were actually trustworthy... Then this happens.

I don't recommend ordering through them unless you want to scammed out of your hard earned money.

May 31, 2024
Unprompted review
Rated 3 out of 5 stars

I ordered 4 quarters of different…

I ordered 4 quarters of different strains but I was shorted an eighth of cruise 232 l only received 1 small bag of an eighth the kriptonite came in the same size bag but there was 2 of them can you please check into this the order number was 9222426 thanks

March 4, 2024
Rated 5 out of 5 stars

Always Excellent

Quality of the Product. Speed of Delivery and a Fair Price make Project Canna an all around Excellent group of People to do Business with.
I Never had a Problem with Project Canna and I look forward to doing business with them in the Future.

March 4, 2024
Rated 4 out of 5 stars

Suggestion

Hi, the service its very good

The only thing for me,on some product there’s a lack of description. I need to go do my on research directly on the company website.
Also maybe also suggest similar product that the person usually order, it will help.

Thank you
Sincerely,Jo

March 7, 2024

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