I honestly can’t thank ProMed enough for all their help, especially Alisha. Setting up a new GP practice comes with a million questions and challenges, and Alisha has been there every step of th... See more
Company replied
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See what reviewers are saying
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pres... See more
Company replied
Absolutely top class company. Medical item required urgently. Delivered the next day, Alisha was super helpful on the phone. Highly recommend this company. Can't fault them. 100% seamless.
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Manufacturer
- Medical Supply Store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.8
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Delivery is always quick and Good prices
March 21, 2024
Reply from Promed
Thanks a million for the feedback.
Excellent delivery time and customer…
Excellent delivery time and customer service thank you.
March 1, 2024
Reply from Promed
Thank you for taking the time to post this positive feedback Dr Cromwell.
wrong quantity- parts missing
I ordered 10 sharp bins and got 9 bins and if I remember correctly 11 lids- 1 bin missing, on the previous order I got 10 bigger bins but only 9 lids- hence 1 bin is useless..
February 26, 2024
Reply from Promed
Hi Malgorzata, I'm so sorry to hear this. I hope you got sorted in the meantime but if not, please call me. Thanks, Seamus.
I placed an order around 11 am andhad…
I placed an order around 11 am andhad product in Wicklow the following day around 12
February 27, 2024
Reply from Promed
Delighted you had a good experience, Mark. Thanks for commenting.
Fast delivery and the products were in…
Fast delivery and the products were in perfect conditions.
February 27, 2024
Reply from Promed
We really appreciate you taking the time to comment, Sara.
professional friendly interaction
professional friendly interaction. worked independently when he came on site,
February 12, 2024
Reply from Promed
Thank you for taking the time to comment.
In my experience
In my experience Promed staff are professional, helpful and items are delivered promptly, however on this occasion there was some confusion that resulted in me having to contact Promed by telephone before my purchases were dispached.
February 12, 2024
Reply from Promed
I'm sorry to hear this, Anne. I hope you are now satisfied with the resolution but please reach out if you need anything further from us.
Contact was easily made and Frank was…
Contact was easily made and Frank was patient and pleasant and very cooperative
February 2, 2024
Reply from Promed
Thanks you for the nice comment, Peter. I have passed this feedback to Frank.
Excellent service
Excellent service with no disruption to the practice on the day of service
January 22, 2024
Reply from Promed
Thank you so much for the positive feedback, Audrey.
Really helpful and patient delivery…
Really helpful and patient delivery always on time and coupons when needed thanks again promed
December 26, 2023
Unprompted review
Reply from Promed
You're very welcome, Dylan. Thanks for the comment.
Very pleasant staff who tracked down…
Very pleasant staff who tracked down what I needed and arranged prompt delivery
January 4, 2024
Reply from Promed
Thanks for the lovely words, John.
Reply from Promed
Absolutely no problem at all. Thanks for the comment.
support was excellent
December 8, 2023
Reply from Promed
Thanks for your comment, we really appreciate it.
Excellent and prompt service
November 30, 2023
Reply from Promed
Thank you. We really appreciate the feedback.
Reply from Promed
Thanks you very much.
Reply from Promed
Thank you so much.
Fridge Purchase for Pharmacy
Overall 5/5 experience. I was unsure which model to get from viewing online so I phoned to order. The representative on the phone had answers to all the 5 or so questions I had and there was zero pressure to go for a particular model. I was promised a call the day before I delivered which I received and a call the day of delivery with a time of delivery which I also received and was accurate. The delivery driver was extremely helpful, he helped me relocate my current fridge upstairs and gave me advise on it's placement and upkeep. Then he installed the new fridge with the same helpfulness. Newpark Pharmacy, Kilkenny.
October 3, 2023
Reply from Promed
Thank you so much for taking the time to leave this really positive comment.
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