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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and kindness of the staff. Many people noted the high quality of the procedures and the smooth user experience, from initial consultation to post-operative care. Reviewers frequently mentioned feeling well-guided and supported throughout their entire journey, appreciating the attentive and knowledgeable team. However, some customers were dissatisfied with their experience, citing issues such as a lack of results after waiting a significant period. A few people also mentioned problems with airport pick-up, the effectiveness of sedation during procedures, and concerns about the professionalism of the staff's attire and their attention to detail during the transplant process.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professional and supportive team,... See more

Staff

Consumers consistently report positive experiences with the staff. Many praise the team's professionalism,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with the results, with some... See more

User experience

Users describe positive interactions with the overall experience. Customers report high satisfaction, with... See more

Customer service

Reviewers mention positive feedback about customer service. Customers appreciate the consistent support at... See more

Based on these reviews

Rated 5 out of 5 stars

Everything was planned flawlessly, I was guided thru whole process by hand. Awesome accomodation, transport etc. The facility where procudure occured is top-notch. Professional, very kind and helpful... See more

Rated 5 out of 5 stars

Staff was very helpful, kind, attentive and knowledgeable to educate us on the entire process.Sara consultation nurse made us feel relaxed by answering all our concerns and explaining everything ver... See more

Rated 5 out of 5 stars

iam very happy with promedhair one the first thing there service they provide hotal transportation package treatment system followup after surgery they contact and giving instruction about what we d... See more

Rated 5 out of 5 stars

One year after my rhinoplasty in Turkey, and I’m extremely happy with the results. The team was incredibly kind, and meeting Noor made the whole experience feel comfortable — I never felt like I was i... See more


4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Skeptical? Don’t be, Promed has your back!

No words to describe the experience I had with Promed! The process was better than I ever could have expected, from day one til even now. The team at Promed is with you every step of the way, from the beginning during the consultation phase and setup phase, to the procedure and how they took care of me from the time we landed til when I left, and post procedure when they continually check up on you to make sure everything is ok. I couldn’t recommend Promed enough! If you are looking to go to Turkey for a hair transplant then look no where else, Promed is the right pick! I am 13 weeks post procedure and the hair is coming in very nicely, can’t wait to see it in another 13 weeks. Thank you Promed for a wonderful experience, much success to all

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my hair transplant

I am very satisfied with my hair transplant experience. The procedure itself went smoothly, and the level of care I received was excellent. The team was professional and supportive both before and after the treatment, which made me feel comfortable and well-informed throughout the entire process.

September 30, 2025
Unprompted review
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Rated 5 out of 5 stars

I am very grateful for the way they…The best

I am very grateful for the way they provide their services, from my arrival at the airport until my departure. If there were more than 5 stars, I would gladly give them all. They are the best at hair transplants and even better at the follow-up they offer their patients, both before and after the transplant.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Professional & caring team for the hair transplant!

Entire process, right from airport pikup till final airport drop, was very professionally done! I left PROMED only with good memories.
The team was always available for all questions before travel. And after traveling back home, the after-care team is alys available for all queries.
The overall experience is very good & completely satisfying.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Satisfied

Mr Fayzan , Miss Sara and every single staff Specially the doctor and his teams , after care Consultant ,they all did a Great job , thanks for everything .

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience from the first…

Amazing experience from the first contact until the procedure was completed. The staff was very supportive and professional, and they made me feel safe and comfortable the entire time. Everything was well organized and the clinic was very clean. Highly recommended!

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

In May 2025 I have done The Hair…

In May 2025 I have done The Hair transplant from Promed. The staff made me feel calm, the procedure was easy, and I had zero pain.”
- “Day 2 was itchy (normal), by month 3 I saw growth. I'm happy so far.”
- “The clinic was clean, the doctor explained everything clearly. Totally worth it.”

March 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Hair-y situations 😜

I have completed 2 hair transplants. One for the front-hairline, and one for the crown/vertex area. Great doctors, service, answers questions in a timely manner, smile 😁, warm, empathetic, friendly. Highly recommended.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

A game changer for My self-confidence

A game changer for My self-confidence, that went to the roof, it has been money well spent that doesn't hurt your pockets. I recommended to anyone having issues or thoughts about hair loss.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Promed visit

Everything from the starting of consultation to planning the visit , receiving from airpot to hotel and transfer were well planned. The team in the clinic were very friendly and ensured the whole procedure was seamless and very smooth . The staff, translator and other members were very friendly. Post procedure support was very good and promed team had regular followup and answered every query . I appreciate there support at every step.

September 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Top notch!

Top notch! Not only was Promed Clinic excellent on the day of my procedure. Afterward they were just as good. Touching base with me daily to make sure everything was going well and answering all of my questions. If you are thinking about doing a hair transplant, or any other procedure, they are an outstanding choice!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

The teams great

The teams great, explain everything well, and the whole experience is crazy. The staff is very helpful.

The treatment it self is done very well, from explanation to the end. A job well done. I'm happy with my hairline.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

★★★★★



★★★★★

I am extremely satisfied with my experience at ProMed Hair Clinic in Istanbul. This is already my second time here for a beard transplant, and I can honestly say that I am beyond impressed once again.

My first treatment was already very successful, and I was completely happy with the results. However, this second procedure has truly exceeded all my expectations in every possible way. From the friendliness of the staff to the outstanding service and the flawless internal communication – everything was absolutely impeccable.

During the operation, thanks to the partial anesthesia, I did not experience any pain at all. After the procedure, I had almost no swelling in my face, which made the recovery process much more comfortable than I expected. The entire surgical team was extremely kind, professional, and attentive throughout the whole process.

I would especially like to express my sincere gratitude to Agit, who was always by my side and provided constant support and reassurance.

Overall, from the shuttle service to the operation itself and the aftercare, I am completely satisfied. I can wholeheartedly recommend ProMed Hair Clinic to anyone considering a hair or beard transplant. A truly 5-star experience!

March 2, 2026
Unprompted review

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