Chat put me in queue position 18, then disconnected right as I typed the ticket number #7553. When I rejoined, the next agent had no history and asked me to explain it all again 😑 maybe it is normal... See more
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32 cashout, same card used for deposit, still stuck on paid. The cashier timer reset twice and chat pasted a generic line about processing times. The issue stayed unresolved in the history
Olivia from live chat was polite, but answered the wrong problem. I queried why a withdrawal was stuck; the response explained how to reset my password. The status gave no indication of what was suppo... See more
I saved Live Blackjack to favourites twice. Oddly, the game launched in demo mode while real balance was visible. Don't show a game like it is playable if it isn't It was a small issue until the acco... See more
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People also looked at
withdrawal cancelled itself again.
Before breakfast
Before breakfast, I realised that the audit information looked outdated. I checked it twice before giving up.
Transaction history showed deposits but…
Transaction history showed deposits but not the cancelled withdrawal. That makes budgeting useless. I wanted a simple record, not a half-finished diary with the awkward bits missing I was done after that.
From my experience
From my experience, first session was just messy. The game lobby loaded, the bonus tile failed, and customer support answered a question I didn't ask.
I closed it after that. I saved a screenshot before closing the screen.
the game search hardly worked
the game search hardly worked; the account page gave no useful explanation.
32 cashout
32 cashout, same card used for deposit, still stuck on paid. The cashier timer reset twice and chat pasted a generic line about processing times. The issue stayed unresolved in the history
The time-out button confirmed
The time-out button confirmed, then my account let me open the lobby again after ten minutes. Maybe it was delayed, but that defeats the point
The account page gave me nothing clearer
put a monthly deposit cap on while…
put a monthly deposit cap on while stuck waiting at the chemist and thought no more about it. looked three weeks later and the figure had gone back to the default. no email, no entry in the history, nothing to say when it moved
I saved Live Blackjack to favourites…
I saved Live Blackjack to favourites twice. Oddly, the game launched in demo mode while real balance was visible. Don't show a game like it is playable if it isn't
It was a small issue until the account pages kept disagreeing
The balance showed the deposit long…
The balance showed the deposit long after the bank charge.
suppport stopped replying
Rainbow Riches locked mid-round.
The confirm button blinked grey after I…
The confirm button blinked grey after I changed the amount. No error message, no spinner, just a dead button until I refreshed. I saved a screenshot before closing the page. I saved a screenshot before closing the page.
I only used a small amount
I only used a small amount, yet the English and local terms showed different limits. The account area did not provide any useful context.
Autoplay just would not quit on my old…
Autoplay just would not quit on my old phone
balance updated way too late
filters displayed random titles this…
filters displayed random titles this time.
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