Propertytransformer Reviews 

The team arrived when they said they would, they worked efficiently and were friendly, the window frames and door frame were painted and look great, there was no mess or rubbish left behind I would definitely use again and recommend them.

I spoke to Property Transformer to respray my kitchen units, and the experience has been incredibly disappointing from start to finish.

They arrived just before midday and left promptly after 5pm, asking for full payment despite me pointing out several issues. They promised these would be rectified at a later date, but that never happened.

After arriving and before starting, they mentioned there could be a problem with the respray since the cabinets had previously been painted. They did a test panel, and we agreed to continue since it had no reaction with the previous paint. However, at no point before quoting did they ask if the cabinets had been painted before, which would have been an important question to avoid this situation.

The quality of the work itself was poor. I was left with paint splatters on the ceiling from when they opened the can (I was told this couldn’t have been them, even though the paint matched that of the cabinets, and the kitchen had been painted only a few weeks before), overspray across other areas of the kitchen, bubbled paint, cabinet doors that were not re-hung properly, loose hinges, and handles that weren’t fitted back correctly. Some extra panels were left off and I was told I should use ‘no more nails’ solvent and refit them myself! I was told to leave the doors open to let the paint dry, but after this the doors wouldn’t close properly meaning I had to refit them as well. All of this could have been avoided if they didn’t arrive so late and try to leave as soon as possible.

To make matters worse, after scheduling multiple times for them to come back and fix the problems, they failed to show up on at least six or seven occasions. This was extremely frustrating as I had to reschedule days of work, empty all the units to prepare for their arrival just for them to message the same day and cancel. Eventually, they stopped communicating altogether.

In my experience, once they had their payment, they had no interest in putting things right. The workmanship was shoddy, and the customer service non-existent. I would strongly advise others to avoid this company.

*I want to clarify a few points in response to the company’s reply

Firstly, Trustpilot only required my full name, phone number, and a reference number to verify my review – all of which I provided. An address was never requested. I’m happy to provide if requested!

Secondly, this work was carried out by Property Transformer in November 2024. I have evidence of direct communication with the company, along with a copy of the invoice containing their business details.

The company claims they “don’t work on hand-painted kitchens,” yet this was specifically discussed on the day before the job began. As mentioned, a test panel was carried out, and we agreed to proceed – something that would not have happened if they truly refused this type of work.

Additionally, they state that they’ve asked Trustpilot to remove my review. To be clear: they also firstly asked for their name to be removed from the review, which I complied with, but his name continues to appear on other positive reviews that the company is seemingly happy to keep. This inconsistency speaks volumes.

My review reflects my genuine experience. Instead of denying responsibility, I would encourage the company to acknowledge the issues and improve the service they provide.

Brilliant job highly recommended , saved me a fortune don’t need new windows now
Very impressed would definitely recommend to anyone
Such a Lovley family
Which I love to support family business

Mark and the team have recently done our front door and garage doors and we are very impressed with the outcome. Very professional and excellent customer service, quick to respond to our enquiries and thankfully clean and tidy which was one of my concerns. Would highly recommend and use again.

We had our windows and front tiles sprayed and Mark did a fantastic job, we were completely over the mood with the results and can highly recommend.

Amazing ! Mark and his son totally transformed my old, tired kitchen in 4 hours ! Vast choice of colours to choose from. Friends didn’t recognise the old units. Exceptional work … Thankyou

Mark and the team have recently done the front of our house windows door and garage and we are over the moon with the outcome,excellent customer service throughout highly recommended,will be getting them back to do the back of our house.
Thanks again

Had my door sprayed today by the property transformer, very happy with the results and would certainly use again. Thanks Mark and your team!

Had Property Transformer spray our conservatory and door. Brilliant job I’m so pleased I don’t normally leave reviews but so happy they need praise very pleasant people thank you mark tom and harry great job and trustworthy people and cleaned up after them nothing was a problem certainly recommend them to everyone. Very competitive on price as has some crazy quotes and the thing I liked was didn’t want any money upfront as heard of some scammers taking money and disappearing

Mark and his team sprayed my front door and bedroom furniture

Very clean and professional would highly recommend this company 10 stars

Now I can sit back and think what I want spraying next.

Came recommended from a friend who they also sprayed there door and kitchen

What a fantastic job! Saved me a fortune by making my kitchen look brand new without actually having a new kitchen.

Couldn’t be happier with the friendly service, Mark have advice & even fixed a couple of additional niggles I had with my doors. Can’t recommend enough, definitely speak to these guys before going out spending thousands on a new kitchen.

Over the moon with the results.

Had my kitchen sprayed and what a transformation it has been.
Choose 3 colours initially but followed Marks guidance and advise and left tiles original colour.
They worked to a high standard and did a brilliant job.

Amazing customer experience from end to end. So happy with the work that Mark and his boys conducted, flawless throughout. Property Transformer went over and above, answering all questions, communication was outstanding. I would definitely recommend, it’s a 5*+ from us. 👏👏

Mark has now sprayed both our windows and kitchen and has proved himself to be reliable, communicative and excellent at his job!
Both sprays are flawless and he went above and beyond on a few areas I’d not noticed.
Would highly recommend

Mark and the team did a great job on the windows and doors of our renovation project, would definitely recommend, top quality work and people.

Fantastic service and excellent finished quality.

These guys were truly a pleasure to deal with , a very profession approach.

Would highly recommend !

Very happy with the job that Mark and his team did at my Commerical property in Lincoln. They went above and beyond to get the job done with minimal fuss. Extremely happy with the end product. Great value for money and would highly recommend using them.

Regards

Alistair

Mark and the team have been fantastic over the years with our properties. Always on time great attitude and most of all a professional and first rate job. Everything's like brand new and long lasting. I wouldn't hesitate in recommending these lads.

After recently using Property Transformers to recently help me complete my kitchen project I am so keen to recommend them to whoever I can. They were not only helpful with advising me about their services but they were also extremely professional and got the job finished to such a high standard without any problems, I couldn’t be happier with the finished results.

Property now looks amazing thank you.
Didn’t think it would come up like it has made it like new .
All left clean and tidy very efficient job
Thanks again i’ll defo be using you again on other properties