Pro property Reviews 

200
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service received, highlighting the efficiency and quality of the work performed across various tasks. Many people appreciate the staff's professionalism, friendliness, and helpfulness, noting their punctuality and respectful approach. Reviewers frequently mention that the team cleans up thoroughly after completing jobs, leaving no mess behind. The company is also commended for its reliability and quick response times, with many customers expressing their intent to use the services again and recommend them to others.

What people talk about most

Service

People report positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ben Myers from pro property did an excellent job today. He arrived promptly and worked extremely hard, doing a great job removing an old bathscreen, replacing bath panels and adding sealant to ensure... See more

Rated 5 out of 5 stars

Have used ProProperty before and after our last boiler service I took out Gold service contract. We suffered an unexpected leak from our bath recently and Dan came out very quickly to investigate. The... See more

Rated 5 out of 5 stars

Excellent service once again from Pro property. Ben Lindsay did our annual boiler service and what we have come to expect did an excellent job. Ben arrived on time, was professional, clean and tidy w... See more

Rated 5 out of 5 stars

Andy from ProProperty spent a couple of weeks filling and painting multiple areas around the house that needed retouching. Window sills, high walls, hard to reach areas, ceilings, everything was done... See more


Company details

  1. Construction Company
  2. Building Restoration Service
  3. Carpenter
  4. Heating Contractor
  5. Plumber
  6. Window Installation Service

Information provided by various external sources

We are a local, family company based in Sheffield and Rotherham and specialists if you need a plumber, gas engineer, electrician or tiler


Contact info

4.9

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(200)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Floor and bolier

I had two problems in my flat: a cracked floor and a broken boiler. They promptly removed the old floor and installed a new one; they also fixed the boiler. Highly recommended

November 22, 2023
Unprompted review
Advertisement
Rated 2 out of 5 stars

Inventory check doesn’t match reality

We received a property that wasn’t cleaned in any way, but the inventory check claimed it was “professionally cleaned”. I’m not putting a 1 only because we did manage to convince the agent to note down the blatant dust and animal hair left around the property, but the end review still says “professionally cleaned” and we have photos to prove that it clearly wasn’t.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Annual Boiler Service, with toilet flush fixed as well

Annual under-contract boiler service efficiently carried out by Daniel. Reminder of appointment time texted to me the day before, and kept to. Daniel also spotted that the flush on the toilet wasn't working properly, and arranged to order spare part and come back and fix it (also all under contract) the following week. Paperwork in both cases e-mailed to me within an hour of his departure. Wish there were more businesses like this!

October 6, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service

Annual boiler service done to my boiler
Always on time and always professional

Always great service provided by Daniel on of the engineers

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Yearly boiler service

Yearly boiler service. I have used this company for years and never had a problem, friendly, punctual and do not try to up or oversell. Daniel came out today and did a great job as usual.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Whole Bathroom Renovation

Whole bathroom renovation was carried out superbly. Rob did an outstanding job with all the tiling and plumbing! Dean looked after me very well, helping with my choices, quick and accurate quotes, provided a schedule for the whole project broken down by days, keeping the project on track and checking over each stage of the project to make sure all the different works people were on the same page. Every person they sent to carry out work was friendly, qualified and trustworthy. A couple companies refused work because I was in a flat with no lift in the city centre but ProProperty had no issue.

June 29, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super professional, great value for money, fantastic results

ProProperty were super professional, delivered high quality work at a really reasonable price and really care about their customers. The initial discussion was detailed, the plans were comprehensive and clearly met the brief, the quote was accurate, the job was well managed and the communication and transparency were great. The Dean was really communicative about progress, any issues or options were raised for discussion and the team were really proactive in sharing ideas for improving the final results and solutions to any challenges encountered. Proproperty were committed to staying within the original quote, which was really helpful. Overall, I was delighted with the final results. I found Proproperty to be really reliable, trustworthy and fantastic value for money. It's clear that Dean and the team take their work seriously and really care about customer satisfaction. I would highly recommend.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom and kitchen

The whole team have been excellent throughout and I'm delighted with the final result. Dean and Dan had some great advice at the start to help me finalise the design. I was provided with a day by day break down of the work which was a big help. Even though my old house threw in a couple of curve balls along the way these issues were dealt with quickly and efficiently and the job was finished on time. No hesitation in recommending pro property and I will definitely use them again in the future.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

Full cellar conversion

Pro Property completed a full cellar conversion changing our damp and dismal coal cellar into a dry usable space. Pro Property managed the whole project and all the workers that came to do their bits were informative, friendly and ensured that any issues were managed well to leave us with an amazing room that means we can now make use of our whole home!

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt Action

Been with this company for years and recommend to all our family,always pleasant and efficient.
Adam came out to fix a leak at 8pm at night,only 1 hour after we rang them- can't say better than that!!!
Great Company

June 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived at time slot arranged. Serviced the gas boiler which is done every year on the gold plan - been a customer for 14 years. Also fitted 2 new light fittings. Work was done very efficiently as always. Very reasonable quote for fitting the lights. This is a company you can really trust and rely upon.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Chad fitted a new bathroom for me

Chad fitted a new bathroom for me.
He did a really great good quickly and neatly and took a lot of trouble to clear up each day which means a lot. His standard of work was brilliant and having a friendly person around makes a big difference. Thank you Chad!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the work undertaken by a brilliant company!

We're delighted with the work carried out by ProProperty in renovating our kitchen and dining room. This is the second job we've asked ProProperty to undertake and I would certainly be happy to recommend them to others. The work was completed to a very high standard and everything looks much better than we could have anticipated. All the staff - employees, subcontractors, the guys who came to the house and the ladies who work in the office - were professional, helpful and very patient when issues arose; everyone was a real pleasure to deal with. I would give a special mention to LUKE who was able to fix an outstanding problem that had stumped others!! We would certainly consider ProProperty for future jobs and we wish them all the best for a prosperous 2023.

November 7, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great work from the whole team

We have recently used Pro Property Ltd to renovate quite a few rooms in our house including a new bathroom and kitchen. We couldn’t be happier with the work they have done and Dean and the team have been a pleasure to have around our house during the process.

July 28, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look