PropShopTrader Reviews 

530
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 531 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often going above and beyond to assist. Many people highlight the outstanding customer service, noting that agents are responsive, professional, and understanding. Reviewers frequently mention the quick response times, even on weekends, and appreciate how efficiently issues are resolved, making the overall experience smooth and supportive. However, some people mentioned difficulties with the payment and payout system, with some finding the new model not intriguing or stating that payouts could take months. Additionally, a few other people also felt that customer support was occasionally slow or unhelpful, sometimes providing generic answers or failing to resolve issues promptly.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and quick... See more

Customer service

Customers had positive experiences with customer service, with many praising the support team for being... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many expressing frustration over delayed or denied... See more

Service

Consumers find service to be ambiguous, with some reviewers reporting positive experiences, citing quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Propshop gave me my refund as unexpected by many traders. Propshop started off good. Soon a lot of rule changes happened that a lot of people didn't agree with. Now we are at a point where propshop is... See more

Rated 5 out of 5 stars

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no amb... See more

Rated 5 out of 5 stars

I started with 6 Gladiator accounts—the price was a steal. Even though I blew 4 of them, I didn't give up and bought 5 more. I managed to payout over $15k to Rise and finally moved to a LIVE ac... See more

Rated 5 out of 5 stars

I live PST! Had an issue with getting the DOM (also known as the price ladder) to accept Level 2 data because I am primarily an order flow trader using the DOM to execute my strategies. Steven answe... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service

Written by the company

PropShopTrader is a proprietary trading firm built to develop traders into real, scalable proprietary capital across multiple asset classes. We operate a structured progression model that allows traders to prove consistency in simulated environments before advancing into live corporate trading. Our approach prioritizes long-term development, disciplined risk management, and professional standards over short-term payouts or repeated resets. With proprietary technology, education, and infrastructure, PropShopTrader supports traders as they grow within a single firm across expanding markets.


Contact info

3.8

Great

TrustScore 4 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(530)

529 reviews in the last 12 months

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Rated 5 out of 5 stars

The extra mile

Santiago, Eman and Brian seamlessly handled my (self inflicted) KYC issue! Even answering me far after hours and going the extra mile to clarify the issue while offering a solution. Once again, exceptional and appreciated work by the PST support team!

January 30, 2026
Unprompted review
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Rated 5 out of 5 stars

An Honest Review

Hi everybody!

I never leave reviews for anything. I own 2 small businesses in Gilbert, AZ and I don't like reviews, either positive or negative. If I could, I would delete my Google Business accounts for both businesses but unfortunately, they are a necessary evil. I don't know 1 specific business trade, I just know how to run businesses and have been buying, revamping and selling businesses for 30+ years. I tell you this because it is necessary to understand my background in order to understand my review of PST. PST deserves my time to write this and it's an honest & detailed review.

While I was initially not pleased with having my Warrior accounts cancelled, I decided to look at what was happening. I read all the 1* reviews (Novices/gambling addicts in my opinion) and then I reviewed all of PST's rule changes (Effective 2/2/26).

1st, they create consistency with their rules/benchmarks. Many prop traders like the cheap resets and being paid in Sim. I guess that's a way to approach trading, but it's not very sustainable in the long run. I'm sure those Prop Shops will ultimately reach their demise for many reasons. They are creating and/or attracting gamblers who want a dopamine rush and a quick payout! They don't care about creating a successful & profitable trader. Stop trading and just head straight to your nearest Indian casino.

2nd, the help they provide is fantastic. Customer service, Discord community & tools to assist with trading. All top notch.

3rd, the trading room is phenomenal. Props to Jeff for his consistent approach to trading. It's the same every single day. This allows you to learn a specific strategy and stick with it. It doesn't take complex trades to make money.

4th, they are constantly looking to improve. Just because some people don't like change and post their grievances because nobody else in their life listens to them, doesn't mean the changes aren't for the general benefit.

The people complaining about 5 days of ridiculously low profitable trading days to achieve a benchmark, having to achieve 6-8 benchmarks to go to live and not getting payouts within SIM, didn't take the time to honestly review the new rules of PST. They are also not looking to succeed in the long term. If you have a bad day and blow your account, with PST you are able to keep the benchmarks you have earned. AND, you can also RESET YOUR DD. Wait, What?? Think about that! No more going back to zero and starting over having to earn your DD again. That is a game changer. You can assess your trading mistakes, get back on the horse and continue where you left off. Does it cost more than the other prop firms to reset. ABSOLUTELY! But your goal isn't to gamble with cheap resets. Your goal is to become a consistent, profitable & long term trader. Better than that is you only have to achieve 5 small profitable days in order to reach a benchmark. Once you earn that benchmark, it's not going away. That's not a bad rule, that's ultimate consistency building. What a safety net! But only for traders who want to trade long term and not gamble.

And think about it, even if you have to pay more for a reset, your ultimate goal is going live and you'll make that up with the bonus they pay. 1/2 of which is paid once you go live. If you have to reset for a larger $ amount but you get to continue, learn from your mistakes and not go backwards on your progress, you are way ahead of the game.

Also, It doesn't matter if you have losing days in between in order to reach benchmarks. But if you have 20 losing days for every benchmark, I'm sure PST won't want you as a trader anyways and you'll know trading is maybe not for you.

The 40 profitable days, attainable with super low daily profit goals helps you create a habit without even realizing that you are doing it. 30 days creates a habit for anything. 40 days is even better. That will serve you well as your trading progresses into a long term job/business. This will allow you to scale up with the right tools over time. Stop thinking short term and play the long game. PST is for real traders.

Another thought for people still reading this, think about the monetary investment you have to pay as well as the time commitment. It's extremely low on both counts to create something that won't require you to have employees, customers, vendors, inventory, insurance, IRS or every other government inclusion into everything you do. Learn this trade, prove efficiency which is good for you and then you can apply your trade from the comfort of your own home all on a part time basis. Then enjoy the rest of the day and weekends off. Take it from somebody who's been fighting a battle with every part of multiple businesses, this is the easiest thing you will do but it takes time & commitment.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

New great program

New great program. The company have very clear rules and are focus to guide you to become a profitable trader.

January 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Positive and fair attitude

The company went through changes in its business model. The changes impacted accounts in the test period.

The company took steps to address issues that came up regarding my (in test period) account

I think it is important that traders who consider using propShop services will be aware to the company's fair attitude. Recommended!

January 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst prop firm in the industry

They launched in 2025. I was a customer from the very beginning. They boasted about how much better they were going to be than their competitors. They bragged about how much more superior their business model was compared to other firms. They said the other firms changed their rules so much because their business models were inferior. They touted doing so much research prior to launching their business model. In the end, they ended up being the worst prop firm in the industry, with the lowest trustpilot in the industry.

Why? Because they have changed every single rule and feature in their products, week after week. They have an entire discord channel dedicated just to rules changes, that’s how often they do it.

Profit target - increased
Max Drawdown - decreased
Max payout per week - decreased
Max number of accounts - decreased
500k and 250k accounts - eliminated
Number of contracts per trade - decreased
Consistency rule - decreased
Max Adverse Excursion per trade - decreased
Payout accounts - completely removed
Evaluation accounts - completely removed

How does a company that did so much research prior to launching, and that boasted about being superior than the rest, change every rule and their entire business model in less than a year?

I’ll tell you how: they will say anything to get you to buy a product of theirs, but don’t actually know what they are doing. After you purchase their product, when they realize it doesn’t work for their business, they will change the rules, and essentially nullify the agreement they already made with you, like it doesn’t even matter.

If you purchase from them, beware. This company is still experimenting. What you agree to today, will be completely changed or eliminated tomorrow, with no advanced notice, effectively wasting your time and money and violating your trust. And they do not think anything is wrong with it.

January 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Bait and switch scam, avoid at all costs!

Bought a bundle of 10 500k S2F Gladiator accounts back in October. In January they decided to stop paying out, citing some nonexistent regulations; as if they're special among numerous other props that never have had such nonsensical "compliance" issues. For over a week tried politely to get any sensible explanation - not a single straight answer, just copy-pasted regurgitations from their website, until they finally stopped responding. Don't get fooled by their signed "contract" - it is worth no more than a piece of toilet paper. And their business is registered in Estonia - very convenient to avoid any US-based legal action. After all, had to dispute the charge with Amex that so far were much more helpful. If this ain't scam, tell me what is...

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Designed by people that do not trade live money for a living, look at all the sales posts they make, lol

Well they initially came in with bigger drawdown, more like a live account. Now I have been trading for a very long time. So the plan was while I am waiting for my live money trades to get to their end point I would place these here. I have a total of 10 accounts between 2 users. Doing fine then Come the townhall Jan 5th game over. They are not scammers, but definitely full of shit. Look each milestone day is 10% of drawdown and with the MAE rule ur days are actually 20% of DD. That is silly. this change allows them a few things. Big push right before conversion, slimy. Two, it stops payouts for at least 2.5 months. Sean, Ashley (married duo) this one will fail unless you change the rules, let's wager. They confuse SEC and CFTC rules. It started with a good intent, but it failed. The positive reviews were begged for on one of the "meetings". The only people that love the changes are the dreamers and those very new to PST. Those are the ones that buy the dream from those selling the dream. No professional/long term trader makes 20% a day 40 days in a row, No-one does! Just look at thise posting positive reviews, those "traders" are the same ones that can not trade or are very new. I await many positive reviews, lol. Here is an idea, instead of paying bonuses deposit that money plus 25% into live money accounts, that might work and leave the mae rule out. Many of my most profitable days live my MAE is in the range, And I have never added any money into my live accounts in over a decade.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Caution Scammers!

Caution Scammers!
Changed their rules and now they no longer pay sim founded accounts! Even accounts purchased before the changes.

It will literally take months to ever get a payout.
Do yourself a favour and try a legit propfirm!

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

100% SCAM

They built this platform from the start with the goal of generating revenue, not actually paying it out. The warning signs have been there for a long time. A quick look into the owners’ backgrounds makes it clear they’ve been acting dishonestly.

January 24, 2026
Unprompted review
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Rated 1 out of 5 stars

CONS

They ran massive holiday discounts, for all accounts including straight to funded, as soon as the sale was over and the new year started they announced the new system and removal of payouts. They have a track record of quietly changing the rules. Just like relationships, once a cheater always a cheater. I abandoned my accounts with them. DO NOT DO BUSINESS WITH THEM, Plenty of better prop firms out there.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Bad actor

Retroactive rule changes and even a payout ban for those working with SIM accounts. Contracts signed at the time of payment are completely overturned. Such unfair behavior is causing people to lose confidence in new prop firms attempting to enter the market. Avoid them at all costs!

January 22, 2026
Unprompted review

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