When I finally got a rep on the phone, a bad experience became good. Laura was professional, knowledgeable and pleasant. The actual process of getting a rep on the phone was TERRIBLE! For more than a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
PropStream has been a game changer for me here in Mississippi, a non-disclosure state. Even without holding a real estate license, I’ve been able to access the data I need to research properties, ana... See more
Company replied
Great host. Did an amazing job of presenting the PropStream platform. I'm definitely coming back for more webinar content.Thank you so much, sir!
Company replied
Gary - he is a genius. Patient, practically begging me to call back if I have any questions or concerns about operating the platform. Either I am going to the wrong places or using the services, but... See more
Company replied
Company details
- #229 of 336 best companies in Software Company
- #21 of 27 best companies in Cloud Computing Service
About Propstream
Written by the company
PropStream®, a Stewart Company, is the leader in nationwide multi-sourced data aggregation. It allows real estate professionals to generate off-market leads, run comparables, and start marketing campaigns on one convenient platform—making it the ultimate lead-generation powerhouse and eliminating the need for multiple subscriptions and endless browser tabs.
History of PropStream
In business since 2006, PropStream has the most in-depth data for over 160 million properties nationwide, multi-sourced from local MLSs and public records. New enhancements (PropStream Intelligence) utilize the power of Predictive Real Estate Data to pave the way for new features, proprietary AI predictive analytics, and thousands of filtering combinations (including 20 Lead Lists).
PropStream helps real estate professionals find the best off-market leads and market to them in the least amount of time, allowing them to foster growth and development within their communities while maintaining a dynamic and prosperous real estate business.
PropStream Features
While PropStream is a vital tool for real estate investors and agents, nearly any professional in the industry (e.g., lenders, contractors, property managers, appraisers) can use its vast datasets and capabilities to study market trends, find leads, and build stronger business models. In a complex and ever-changing real estate market, professionals need a reliable tool with the most up-to-date insights and modern capabilities to maintain an edge against the competition.
With these vast capabilities can come a learning curve without the proper educational resources. Because of this, PropStream offers exceptional customer support and a free Academy full of courses that help users not only master PropStream but stay vigilant within the current market. This ensures that PropStream users know how, where, and when to find the best opportunities—long before competitors have scratched the surface of your treasure trove of hidden inventory.
As a real estate professional, you don’t have to choose between business success and making a difference in the lives of those in need—PropStream empowers you with the tools and data needed to accomplish both of these goals, either from your desktop or the palm of your hand.
Learn More!
PropStream’s Latest: Free Skip Tracing, New Pricing Tiers, Lead Automator, & More Savings!
PropStream has launched a major update that makes our industry-leading data platform more flexible, powerful, and affordable than ever!
Here’s what’s changing with this update:
1. We're introducing three new pricing plan tiers—Essentials, Pro, and Elite—designed to give you more customization for your unique business size and tremendous savings.
2. Free skip tracing on select plans. Your 3 New Plan Options: Essentials, Pro, and Elite.
3. “List Automator” is now “Lead Automator”—with a new name and improved performance. Users will enjoy faster speeds, greater accuracy, and an even smoother lead automation experience.
4. You can now import contacts for free without using Lead Automator.
5. The number of saves and exports on all base plans will automatically increase from 10,000 to 25,000. More saves mean more leads!
Contact info
26457 Rancho Parkway South, 92630, Lake Forest, United States
- 8772049040
- support@propstream.com
- propstream.com
Start Your FREE 7-day Trial!
4.1
Great
235 reviews
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I felt the representative was kind
I felt the representative was kind, patient, and professional. Everything you would expect from a professional company like Propstream
March 7, 2025
Reply from Propstream
Thank you Edwin for an amazing review! We are happy to hear that we were able to assist you. We will pass on your wonderful feedback!
Reply from Propstream
Thank you for your great review, Caprice! We're happy to hear that you are enjoying the software.
Absolutely Terrible.
Customer support is terrible, im consistently being lied to and my issues is still not resolved.
March 2, 2025
Reply from Propstream
We’re sorry for any frustration you’ve experienced and appreciate your feedback, Andre. Upon further review, our CS team has resolved your account issue, and you should now be able to access it without any problems. An email confirmation was sent regarding your request as well. If you have any questions, please don’t hesitate to contact us at 877-204-9040—we’re more than happy to assist!
Reply from Propstream
Thanks for your feedback! We appreciate your suggestion and are always looking for ways to improve. We will pass your feedback on to our product team.
"PropStream is an absolute game-changer…
"PropStream is an absolute game-changer for real estate professionals! The platform is incredibly easy to use, with an intuitive interface that makes navigation a breeze. It provides an abundance of crucial facts about properties, from ownership details to tax information, making it an indispensable tool for due diligence. The data is always up-to-date and comprehensive, ensuring that I have all the information I need at my fingertips. Additionally, the customer support team is responsive and helpful, always ready to assist with any questions. PropStream has truly streamlined my workflow and improved my efficiency. Highly recommend it to anyone in the real estate industry!"
February 28, 2025
Reply from Propstream
Thank you so much for your amazing review, Christina! We're thrilled to hear that PropStream has been a game-changer for you. We appreciate your support and wish you continued success in 2025!
The company seems to have a good…
The company seems to have a good database.Good search system. The crm system is extremely limited and even awkward.
February 28, 2025
Reply from Propstream
Thank you so much for your feedback, David! We're glad you’re enjoying our database and search system. We’re always looking to improve, and we appreciate your input on the CRM.
Fast customer service!
February 27, 2025
Reply from Propstream
Thank you Mary for a great review! We are happy to hear that we were able to assist you. We will pass on your fantastic feedback!
Reply from Propstream
Thank you, Deonte', for your amazing review! We are happy to hear you are enjoying our software. Wishing you continued success!
I did not like that I had to go to my…
I did not like that I had to go to my settings to get my problem solved as mentioned and suggested by the costumer representative.
February 25, 2025
Reply from Propstream
Thank you for your feedback, Tommy! We’re more than happy to assist you with any concerns. If you ever need help while using PropStream on your desktop, you can contact our customer support team via live chat by clicking the ‘Help’ button on the navigation bar to the left-hand side, or you can call in at 877-204-9040.
great the software is unmatched
February 26, 2025
Reply from Propstream
Thank you so much for your raving review, SJ! We're happy to hear that you are enjoying the software.
Reply from Propstream
Thank you for your fantastic review, Kathleen! We're happy to hear that you are enjoying the software with ease.
This is the best real estate software I have used.
This is the best real estate software I have used. I have tried several. Comprehensive and easy to use.
Little bit more expensive but worthy it.
February 25, 2025
Reply from Propstream
Thank you for your wonderful review, Michael! We're thrilled to hear that you are enjoying the software. We appreciate your support and are glad you see the value in our platform. Wishing you great success in 2025!
Reply from Propstream
Thank you so much, Corina, for your incredible review! We are happy to hear you are enjoying the software. Wishing you great success in 2025!
Uses influencers to push crappy website
Instead of improving their website, functions, and user experience. They decide to use influencers who are barely getting by, to push the website into the mainstream.
February 20, 2025
Reply from Propstream
We appreciate your feedback and understand your concerns, Temesgen. Improving our website and user experience is always a priority, and we’re continuously working on improvements. We value both our users and the creators we collaborate with, and we’ll consider your input. If you have any questions or need assistance, please feel free to contact PropStream customer support at (877) 204-9040.
I’ve been trying to get ahold of…
I’ve been trying to get ahold of customer service I can’t access my account it randomly logged me out and I can’t get in I’ve tried to reset my password and the temporary password doesn’t work either. Every time i press ‘enter’ it looks like 5 characters gets added to my password it’s weird.
February 20, 2025
Reply from Propstream
Thank you, Breanna, for bringing this to our attention. We apologize for the inconvenience and appreciate your feedback. One of our representatives will contact you to further assist with your account. We are more than happy to help!
You didn't talk with me and helped me…
You didn't talk with me and helped me figure things out
February 18, 2025
Reply from Propstream
Thank you for your feedback, Amir we’re here to help! One of our representatives will contact you to further assist with any questions you have. And you can always reach out to us via live chat (When logged into your account), email at support@propstream.com, or phone at (877) 204-9040. Thank you for your support!
Reply from Propstream
Thank you, Sheldon for your amazing review!
The information is easy to get to…
The information is easy to get to accurat. The app offers soo many features and is a great tool for wholesalers and realtors which I am both
February 11, 2025
Reply from Propstream
Thank you, JJ, for your incredible review! We are happy to hear you are enjoying the software. Wishing you great success in 2025!
I tried to cancel my account
I tried to cancel my account a month ago but they are still charging me and I'm locked out of my account to unsubscribe
February 3, 2025
Reply from Propstream
Hi Jeshon, Thank you for your feedback. Upon review, we confirmed that our Customer Service representative assisted you with your password reset request on 11/20. Since then, we haven’t received any additional requests from you.
If you’d like to proceed with a cancellation, please contact our support team at (877) 204-9040. We’re always here to help and would be glad to assist you further.
I hope PropStream earns that 5!
I really think it's too soon to give a review, as I have had very limited experience with PropStream, I should have rated a 4 as the two blogs I watched went too fast for me and seemed to have been addressing those with some experience rather than first timers.
February 10, 2025
Reply from Propstream
Thank you for your feedback! We understand that getting started with a new platform can take time, and we appreciate you giving PropStream a try. To help you get the most out of your experience, we offer a variety of helpful resources, including PropStream Academy:https://theacademy.propstream.com/learn, help video library: https://www.propstream.com/propstream-help-video-library, and daily live webinars: https://www.propstream.com/webinars-training where you can learn at your own pace and ask questions in real time. We’d love for you to check them out and see if they make things easier for you! If you have any 'how to' questions, please don't hesitate to contact our amazing support team at (877) 204-9040.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.