Pro Putt Systems Reviews 525

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

3 years ago I bought the 3’x4’ chipping mat. I use it regularly and still no signs of wear. Works great. I had two putting surfaces from another manufacturer and thought it was just not running true.... See more

Rated 5 out of 5 stars

I would give this product 10 stars if I could. The assembly of the putting green was effortless, my boys and I had it put together in about 25 minutes. In my opinion, there is not another putting gree... See more

Company replied

Rated 1 out of 5 stars

Not happy with length of time ship label made to shipped, not efficient at all. And if I had known 12/12 I wouldn't have it by Christmas I would have went elsewhere. Won't be ordering from here any... See more

Company replied

Rated 5 out of 5 stars

Brian was very accommodating and helpful! He set up a call on a Sunday since he knew how tight the schedule was with when I needed my Putting Green for my event. Shipped to a busy Stadium and made it... See more

Company details

  1. Sports

Information provided by various external sources

Professional Grade Indoor Putting Greens and custom practice greens! Shop our Tour-Tested chipping and hitting mats, golf studio packages and training aids


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

525 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Exceptional Service and a Perfect Putting Green!

We had been searching for a putting green for our office and came across Putt Pro. While the original product we were eyeing wouldn’t arrive in time for an upcoming office event, Brian went above and beyond to help us find the perfect alternative. He suggested another option from their website that not only arrived in time but also fit our space perfectly.

Brian was absolutely wonderful to work with—knowledgeable, responsive, and incredibly helpful every step of the way. The quality of the putting green exceeded our expectations, and it was a big hit at our event!

If you're looking for a putting green—whether for an office, home, or event—I can’t recommend Putt Pro enough. We’ll definitely be returning for any future golf putting needs!

April 4, 2025
Rated 5 out of 5 stars

Great customer service!

Turf putting system had a delayed arrival and after an email was sent I was reassured by immediate opening of package investigation and a contingency to mail a replacement turf mat. These guys are all about customer satisfaction! Very professional!

March 28, 2025
Rated 5 out of 5 stars

Brian and Pro Putt Rock!

Brian has always taken good care of our business. I own an indoor golf driving range and have had a hard time finding people interested in earning our business. Brian is a Pro Putt are the rare ones! Thank you all for great service. All the Best, Will with Future Golf

April 3, 2025
Rated 1 out of 5 stars

8 days, not shipped yet, not a happy customer

I got a link to UPs shipping tracker 8 DAYS ago. Email said “it has shipped”. The UPS tracker said label is created but not yet with UPS.
It STILL says that, 8 days later No other communications.
Concerned and disappointed to say the least

March 31, 2025
Rated 5 out of 5 stars

Great communication, Quick Shipping

Great communication. I explained what I was looking for, and they had it on the way the next day. I couldn't find this putting green flag stick anywhere else online.
Quick shipping, and it arrived well packaged.

March 14, 2025
Rated 5 out of 5 stars

The go to for Truestrike

I have a full academy Truestrike setup, recently ordered the replacement turf. Both were quick and easy from Pro putt. I had a shipping issue with the academy and the PP team responded same day to my email.

March 18, 2025
Rated 3 out of 5 stars

Customer service is non-existent

Customer service is non-existent on the weekends when most people would be putting it together. Also, I received no instructions. I watched their video and some written from their website and it was scant and inaccurate! It is not an hour install. The panels do not just slip together. You have to shove and bang them together which is quite labor intensive! They do not warn you to make sure the panels with ball holes should have the holes in certain quadrants. I went to put the green down and the holes did not match up! I had to take it all apart and start all over! Two full afternoons and still one hole in the green is off center enough so that the ball won't roll in easily. I asked for help and basically got, "well you didn't put it together correctly then". Horrible customer service for what is supposed to be a superior product. I am not happy and they don't seem to care.

February 18, 2025
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Reply from Pro Putt Systems

Karen - I am surprised to hear these things. I'm sending you a note right now. Install videos are present in the description of each product. Let's get you figured out.

Rated 4 out of 5 stars

Great for practice

This is really nice practice tool. Can put different breaks in and is pretty realistic. Some putts will roll over side walls but all in all I’m very happy with purchase. Certainly not cheap but practicing 5 to 10 footers is well worth it.

January 7, 2025

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