ProRefurbished Reviews 9

•

3.2

Electronics Store

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Company details

Written by the company

Welcome to Pro Refurbished, your number one trusted source for all refurbished electronics. We serve with all types of Apple refurbished items like iPhone, MacBook, iPad, MacMini, Apple Watch and other accessories. All of our products are manually and robotically tested. That's why we confidently give you 30 days money back guarantee and 12 months of manufacturing warranty.

Contact info

3 Provident Place, Empson Rd, PE15UU, Peterborough, United Kingdom
+44 1444 39 0355
sales@prorefurbished.co.uk
prorefurbished.co.uk

3.2

Average

9 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Oct 7, 2022

Highly alert people!!

Highly alert people!!! On April i bought Mac book pro, already finger print sensor was not working i returned but still dose not work but i accept it and now 5 months later screen unexpectedly shout down and till now not opening. I send them email no response, called them put on hold and cut. So there is no proper communication. Now my Mac pro no worth to have. So with this review any buyer should think deeply and if seller reading this review kindly come to in professional communication.

October 7, 2022

Unprompted review

Jul 4, 2022

Faulty phone, still waiting on refund.

Ordered an iPhone but when it arrived it was faulty. The process of returning the phone was less than smooth. Item has now been returned and I'm still waiting on confirmation of my refund.

July 4, 2022

Unprompted review

May 19, 2022

I was told to expect the phone within 2…

I was told to expect the phone within 2 - 5 days but surprisingly it arrived by mail the next day! It’s a good phone and I have no regrets purchasing from you guys

May 19, 2022

Reply from ProRefurbished

May 19, 2022

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Apr 22, 2022

Great but wrong charger

April 22, 2022

Reply from ProRefurbished

Apr 25, 2022

Dear Mr Pullman,

We do apologise for the inconvenience you have faced from our side and we are investigating with our dispatch team team about this issue. Our customer service team has offered you charger's replacement via email. Please do not hesitate to reply us regarding any issue.

Thanks

Apr 8, 2022

Phone is great

Phone is great. My son is so happy. Thank you.

April 8, 2022

Reply from ProRefurbished

Apr 9, 2022

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Apr 5, 2022

Awesome

Awesome from start to finish

April 5, 2022

Reply from ProRefurbished

Apr 6, 2022

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Mar 29, 2022

Not happy at all placed an order and it…

Not happy at all placed an order and it was cancelled by the company and will not be refunded for 3-5 days i only bought the phone as my current phone broke so i am now left out of pocket and without phone

March 29, 2022

Unprompted review

Reply from ProRefurbished

Mar 30, 2022

Dear Mr Easton,

Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
Our online payment safety system found that there was some fraud activity in the payment so they tried to contact you on your registered contact number and email for confirmation however they did not get any response. We always inform our customer first if we find such activities in payment to keep our customer's money safe.
Again we do apologise for the inconvenience you have faced. You can place the order again.

Regards,
William Anderson
Remedy tech

Mar 15, 2022

Quick delivery and excellent condition…

Quick delivery and excellent condition iPhone 12, happy with purchase :)

March 15, 2022

Unprompted review

Reply from ProRefurbished

Mar 21, 2022

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

Mar 15, 2022

Absolutely amazing

Absolutely amazing ! Never heard of this website before , but I took the risk and no regrets ! Delivery was so unexpectedly fast , so definitely can’t complain.
Ordered iPhone 11 after having 6s for 5 years , and the price ! Let me tell youuuuu ! To buy phone 11 for £280 ? You’d be silly not to get it , since everywhere else it’s for about £100+ more , I got grade A - and the phone is in such an amazing condition, not a single scratch and would never guess that I’m a second owner to this phone , will definitely use this website again in the future and recommend to my friends :)

March 15, 2022

Reply from ProRefurbished

Mar 21, 2022

Thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends.

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ProRefurbished Reviews 9