We used ProShred Security to dispose of 6 bankers boxes of sensitive documents from my Aunt’s house. Scheduling was as simple as making a phone call. I was given a 4hour window for one day the followi... See more
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Quick response time! Very good price! The shredding service person called on the date and offered to come a little early if it was convenient, and it was. He came, collected our 2-bin allotment and r... See more
Pro-Shred was easy to work with, had great pricing and made the entire process pain free from choosing a plan to the actual services being performed (a one time records purge and destruction of hard... See more
Your drivers are the face of your business. They as well as the phone rep can make or break the experience of doing business with a company such as Proshred. From the initial call in which options w... See more
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Company details
About PROSHRED® Security
Written by the company
PROSHRED® Security is a trusted and certified company that has been providing secure on-site shredding services for over 35 years. With extensive experience, we are the go-to company for all your shredding needs.
Whether you are a resident, a small business or a large enterprise, we can service you! PROSHRED offers customized solutions to address any job size and your specific requests. Our services include document shredding, product destruction, hard drive destruction, e-waste recycling, and document scanning.
Protecting your identity is our core competency! PROSHRED's on-site mobile shredding services are designed to offer you a convenient, effective, and secure shredding experience that complies with most federal laws and industry regulations. Our shredding process meets the rigorous standards of NAID AAA Certification and ISO 9001 Certified by NSF-ISR which assures our commitment to quality and security from beginning to end.
PROSHRED® Security services 41 metropolitan markets in 25 states with a fleet of over 170 trucks. And, with our network of certified shredding partners, we provide shredding services nationwide.
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Contact info
5 West Main Street, Unit 104, 10523, Elmsford, United States
- 1-866-379-5028
- proshred.com
4.6
Excellent
376 reviews
Hasn’t replied to negative reviews
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They were professional and on time
They were professional and on time! It was great to have them shred in front of me.
April 18, 2024
Unprompted review
Great experience
Great experience. I had the residential curbside pick up. The man explained how everything was going to with go from payment to receiving the certificate of destruction. Well worth it! Richmond, VA Location
March 27, 2024
Dennis was very informative and helped…
Dennis was very informative and helped me figure out what worked best for our business. The pickup was on time, quick and easy!
February 14, 2024
Very easy to schedule
Very easy to schedule! The driver arrived on time and helped us get all the paperwork into the cans. He was very helpful and courteous!
February 12, 2024
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You made it near impossible to set up…
You made it near impossible to set up my account and I still have not received a readable invoice form you
April 8, 2024
Very quick and easy!
April 10, 2024
Driver was very friendly and cordial
Driver was very friendly and cordial. We exchanged pleasanties and was explained the process.
March 16, 2024
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Huge Letdown!
When I scheduled with the customer support person, I requested a phone call or text to alert me when the driver was on the way to my office. Well that didn't happen so the driver left. I called ProShred office to let them know the situation and was told that the driver went to his next stop but would come back that day.
Well that didn't happen either. So my experience with ProShred was really bad. I would NOT recommend using them.
November 17, 2023
Reply from PROSHRED® Security
We sincerely apologize for the inconvenience caused by the shredding truck not arriving as scheduled. Please reach out to us directly at reviews@proshred.com, so we can rectify the situation.
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Customer Service made it easy to get the information we needed, set up a date and time and make our payment.
Customer Service made it easy to schedule a time that worked well for us and updated us when there was an earlier time slot. The price was very reasonable compared to other companies.
Obed handled our shredding. He was punctual, communicated with us before, during and after he was finished and was very efficient. His demeanor was extremely professional and he was very mindful of other offices in our building! His service was much appreciated.
April 12, 2024
Great customer service
From the initial call, all the way to signing the paperwork at the end, great customer service. Everyone was knowledgeable, kind, friendly and went out of their way to make it easy. Definitely will use them again!
March 29, 2024
Being a reliable business
April 15, 2024
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Friendly and professional
Friendly and professional. Arrives and completes pickup in a timely manner.
April 8, 2024
speedy and professional
April 2, 2024
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