PROSKIPS Reviews 254

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was the first time we'd used a skip for a house clearance. The lady on the phone gave excellent advice on size needed, loading it and also some tips on correct disposal of hazardous materials... See more

Company replied

Rated 4 out of 5 stars

Initial contact and booking was excellent. Happy to match the price of a cheaper competitor and arrived on time. It would have been a 5* rating however they let themselves down over collection. Arrang... See more

Company replied

Rated 5 out of 5 stars

Have used them twice now, both times it's been an easy experience. Polite, helpful staff, deliver when they say they'll deliver, and the 2nd time they provided the skip at fairly short notice. Only bi... See more

Rated 5 out of 5 stars

Very helpful and quick response from our initial enquiry through to the skip arriving and being taken away after use; all of the team were very helpful and professional. After providing us with the d... See more

Company replied

Company details

  1. Garbage Collection Service
  2. Garbage Dump
  3. Garbage Dump Service
  4. House Clearance Service
  5. Recycling Center
  6. Waste Management Service

Written by the company

Proskips - the UK's No. 1 Skip Hire company as seen on BBC's Dragon's Den. We offer an honest, efficient and reliable skip hire service throughout London and The Home Counties. Operating from six regional depots gives us unrivaled coverage for Central London Skip Hire, North London Skip Hire, East London Skip Hire, West London Skip Hire, South London Skip Hire and Home Counties Skip Hire. Please get in touch with the team on 0208 879 9892 or via email at skips@proskips.co.uk for any of our skip or waste collections services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Typically

Typically, I don't write reviews, but my fantastic experience with ProSkips prompted me to share. I had numerous questions before and during my rental, and the staff impressed me with their patience and superb customer service. Interactions with all three team members I spoke to were exceptional. The drivers demonstrated great expertise by skillfully maneuvering through a narrow space to access the property, showcasing impressive professionalism. The entire team made me feel comfortable with their polite, friendly, and welcoming demeanor. I wholeheartedly recommend this company!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable always.

Polite, helpful and always deliver service on time.

January 7, 2026
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Reply from PROSKIPS

Thank you for taking the time to write a review Jean. The whole team really appreciate it. Anything you need just let us know.... Paul And The Prowaste/Proskips Team

Rated 5 out of 5 stars

Good advice, reliable service.

This was the first time we'd used a skip for a house clearance. The lady on the phone gave excellent advice on size needed, loading it and also some tips on correct disposal of hazardous materials .

The skip arrived when promised and was cleared away promptly when required.

I would definitely use Proskips the next time we need one.

November 22, 2025
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Reply from PROSKIPS

Thank you Nigel. We genuinely appreciate the review. If you ever need anything else please just let us know. Paul & The Proskips Team

Rated 1 out of 5 stars

Never use again

Never use again , wait and load told a time to fill then i got told a different waiting once the job was complered obviously got charged and just took the money direct out of my account.

My business is going elsewhere.

January 12, 2026
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Reply from PROSKIPS

I am genuinely sorry you feel that this wasn't made clear. We as a company offer a 2-hour time windows which we always aim to arrive in. You are then given 30 minutes to load the skip. This is standard Skip industry practice as we all to schedule each driver throughout a day. We offer additional time if booked in advance at a per hour rate. For any lack of clarity we apologise but hope in the future when you see that all companies do the same thing we can work together again. If not we wish you all the best. Paul & The Proskips Team

Rated 5 out of 5 stars

We had a special delivery requirement…

We had a special delivery requirement which was respected and delivered and collected exactly as required.
Very satisfied.

November 24, 2025
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Reply from PROSKIPS

Thank you Derek. Anythign you need please just call the team on 0208 879 9892. Paul & The Proskips Team

Rated 5 out of 5 stars

The wait and load service is so easy to…

The wait and load service is so easy to arrange and is a very smooth process especially when you live on a busy street with parked cars. Staff really helpful both on the phone and in person on the day. Would recommend.

January 10, 2026
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Reply from PROSKIPS

Thank you for taking the time to write a review. We genuinely appreciate it. Many Thanks. Paul @ Proskips

Rated 5 out of 5 stars

Amazing experience!

I don't often leave reviews, but my experience with ProSkips was so good, that I felt compelled to. I had a lot of queries both before and during my hire, and the staff were so patient with me, and this excellent customer service was shown to me by all three staff members I spoke to. Both drivers on collection and delivery were highly skilled to navigate a very tight squeeze to access the land, and went above and beyond to manage this with professionalism. All staff members put me at ease and were polite, warm, and friendly. I would not hesitate to recommend this company!

November 14, 2025
Unprompted review
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Reply from PROSKIPS

Thank you so much Beth. I will share with the team and pass on your comments tot he drivers. Many Thanks. Paul @ Proskips

Rated 5 out of 5 stars

Great service at short notice

Great service at short notice. Only problem is a lack off invoice. Highly recommended

November 8, 2025
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Reply from PROSKIPS

Thank you Dean. If you could touch base with the office on 0208 879 9892 we will ahppily send a copy straight away

Rated 5 out of 5 stars

Excellent service

Excellent service. Good quality. Prompt delivery

November 10, 2025
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Reply from PROSKIPS

Thank you Sarah that’s really kind of you to take the time and write a review. Thank you from all The Proskips Team

Rated 5 out of 5 stars
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Reply from PROSKIPS

Thank you Sean. It is kind of you to take the time to review Proskips. If we can do anything in the future just let us know. Paul & The Proskips Team

Rated 5 out of 5 stars

Very well organised company from the…

Very well organised company from the telephone booking to getting the skip on the day

The collection of the skip was also very well organised very efficient company polite and professional

September 4, 2025
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Reply from PROSKIPS

Thank you David for your kind words. Anything we can do in the future just let us know. Paul and The Proskips Team

Rated 5 out of 5 stars

Reliable good customer service

Reliable good customer service

October 31, 2025
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Reply from PROSKIPS

Thank you for taking the time to review Proskips. If there is anything we can do for you on future projects please just let us know. Paul and The Proskips Team

Rated 5 out of 5 stars

Great experience really like the quick…

Great experience really like the quick turnaround

November 11, 2025
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Reply from PROSKIPS

Thank you Simon for taking the time to review our company. It makes the world of difference to perspective customers who may have never booked a skip hire service before. Let us know if you ever have any future requirements. Paul and The Proskips Team

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