protecht.comReviews 

I also purchased refundable insurance through a one-night stay through travelplanner.com, but you are directed to this site for a refund. The link to fill out form for refund didn't work; emailing help@protecht also does not work. Stole my money. Do not use travelplanner.com. Chris Colella

Rip off. My refundable room ended up being not refundable because when I went to let them know I needed the refund I got into this weird site where I was canceling the protection-not the reservation. I don’t travel much anymore and I guess I got what I deserve but it’s complete crap that companies get away with theft routinely.

Beware this deceptive scam "service." Their "refund protection" was added without my knowledge to a hotel booking, which was also handled by an equally deceptive scam company known as room77. They do a very good job of appearing to be the hotel themselves.

a cover that is not a cover, if you want to activate your insurance, you must have waterproof evidence that meets fbi class. a difficult to handle and unclear document with too small font size so you will miss important things. Stay away if you can.

Booked a single room for one night at LaQuinta hotel for $145, were then informed that Protecht would charge us an additional $134 for protection, we were not aware of signing up for. Took us an hour on the phone to straighten this out. Sounds like a scam.

Complete waste of money, bordering on a scam. Our event in Dallas was cancelled due to inclement weather. Protect hilariously asked us to send them a document from a Dallas official government site or letter proving this. Whaaaaat? I did send them the actual event cancellation prior to this which clearly stated that the event was cancelled due to the weather. Short story, they kept my money, hotel kept my money and I got ripped off.

Would give zero stars. I booked a refundable stay at a hotel through bookonline.com. I canceled the reservation within the window to get my refund. Then I noticed a charge for $57.67 for TICKET REFUND PROTECTION that I had no idea where that came from. I called my CC company to report the unrecognized charge (fraud) and am being issued a new card (huge hassle). Did more online research (Googling) to figure out the charge was linked to protecht.com as it wasn’t shown in any of the emails related to my transaction. Why would anyone feel the need to pay money for a refundable reservation? Do I need to pay yet someone else to ensure I can get a refund of my $57.67 unknowingly paid to Protecht? Super SCAMMY company.

I booked a hotel reservation over the phone, thru expedia, specifically requesting fully refundableprice room. Received email confirmation for NONREFUNDABLE room and this additional $14 charge for protecht which I did not agree to. I have filed request for refund. SCAM!

Scammy and unethical.

I bought a hotel reservation online, and they had this box to "protect my trip" that at first glance looks like another advertiser link. It's fashioned in a way to hide, and the default option that is selected for you is to "buy" their services. when you submit the hotel reservation, it gets automatically charged to your card even if you didn't see it. This is a massive violation of BC Consumer protection laws, and I've forwarded a complaint to the government for investigation as a result.