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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often highlighting that products arrive promptly, sometimes even next day. Many people are satisfied with the quality of the products, finding them robust and effective for their intended use. The ordering process is frequently described as easy and efficient, with consumers appreciating the overall smooth service. However, some customers also noted issues with delivery, with a few instances of orders being delayed, not dispatched, or even lost by the postal company. There were also occasional reports of items being on back order despite payment for expedited delivery.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency. Many... See more

Product

Reviewers express high satisfaction with the products, often becoming regular customers due to the great... See more

Order

Customers had positive experiences with order. Many reviewers praise the easy online ordering process and... See more

Service

Consumers find service to be positive. Many reviewers describe the service as efficient and friendly, with... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the good quality materials and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Service. Fast delivery, well packaged, very good price on all the protection materials we ordered, courier driver was very helpful. Will use this company again.

Company replied

Rated 5 out of 5 stars

Great customer service and great product. The first delivery attempt went wrong due to DPD's incompetence, but Protecta Screen's customer service sorted out a replacement order very quickly, and all w... See more

Company replied

Rated 5 out of 5 stars

Contacted for advice, product was advised for job I needed, order and delivery process very smooth arrived on time and product well packaged. Item placed onto carpet went down easily and seems very ro... See more

Company replied

Rated 5 out of 5 stars

At last, a company that is able to supply everything we need to protect a work site and who can deliver at short notice. I won't be going anywhere else for protection materials from now on.

Company replied


Company details

  1. Building Materials Supplier

Written by the company

Temporary protection materials suppliers in the UK - Supplying a variety of temporary floor and surface protection solutions to the construction industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

GREAT QUALITY AND PRICE

Website super easy to navigate. Product use description very good. price very competitive. Will definitely continue to use Protecta Screen for all my protection needs during my current renovation.

September 15, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Great to hear from you, thanks for taking the time to leave your kind review! ✌️We hope to see you back soon.

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Rated 5 out of 5 stars

Great service

Great service, fast delivery, recommended!

January 10, 2024
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks very much for leaving a review. We're pleased to hear that you're happy with everything! 🤝

Rated 5 out of 5 stars

Ordered protection on a Friday

Ordered protection on a Friday, delivered on the Monday ! Excellent Service !

January 8, 2024
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for leaving a review from your positive experience- we're delighted to hear that you're happy with the delivery service! 🙌

Rated 5 out of 5 stars

Very good service

Very good service, arrived on time and good quality product 👍

December 14, 2023
Unprompted review
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Reply from Protecta Screen

Thank you for your kind words Tim. We're pleased to hear that you were happy with the service and products you received! 🤘

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Rated 5 out of 5 stars

Fast service

December 13, 2023
Unprompted review
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Reply from Protecta Screen

Thanks very much for your kind review and your order Murat! 👋

Rated 5 out of 5 stars

Great communication regarding delivery

Great communication regarding delivery. The lady that delivered was very helpful even though she was having a bad day. We are pleased with the product.

December 12, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks very much for leaving a review Laura. We're pleased to hear that you're happy with everything! 🤝

Rated 5 out of 5 stars

Happy customer here

Hi
I very happy with my order as always from Protecta screen. There was a small issues but thanks to Rosie all was sorted very quickly.
Thanks a lot for all your help Rosie.

December 1, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for leaving a review - it's great to hear that you were happy with the customer service!

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Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Listened when I had a problem with my order and solved it quickly with a replacement. A pleasure to do business with, will use them again

December 4, 2023
Unprompted review
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Reply from Protecta Screen

Great to hear from you Madeline, thanks for taking the time to leave your kind review! ✌️We are glad to hear you are happy with how the situation was resolved.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick & efficient communication & delivery

December 6, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Great to hear from you. We're delighted that you were pleased with the service! 👏

Rated 5 out of 5 stars

Highly Recommended!

Quick delivery, product exactly as described, best price available, very happy. Thank you!

December 1, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

We're pleased to hear you were happy with the all-around service! Thanks for leaving your kind review and we hope to see you back soon! 😎

Rated 5 out of 5 stars

Fast delivery and great product

I needed good quality floor protection that was easy to fit and was strong enough to give a good coverage without breaking easily. The delivery was speedy and I have fitted it myself with no issues.
It's very lightweight, easy to cut to size but strong and seems like it will be hard wearing for the duration of the job (carpenter fitting cupboards)

November 24, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thank you, we're pleased to hear you were happy with the products and delivery service! 👍

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Rated 5 out of 5 stars

Great prices, amazing customer service

Best prices for what I wanted (correx) and next day delivery despite not paying for it! Fantastic all around.

November 14, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Great to hear you're pleased with the delivery service! Thanks very much for placing your order with us Ian ✌️

Rated 5 out of 5 stars

Great service

Great product at a competitive price and very swift delivery. Recommended!

November 15, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks for your kind words Lisa. We're pleased to hear that you were happy with the pricing and delivery time! 🤘

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Rated 5 out of 5 stars

Good quality product

Good quality product, arrived well packed and quickly.
Wide range of good quality products and great service. Definitely recommend them

November 11, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Pleasure to hear from you, thanks for taking the time to leave your kind review! We're very pleased to hear you were happy with everything and hope to see you back soon! 👋

Rated 5 out of 5 stars

Great company with great prices

Great company with great prices. I order their building paper to protect customers floors during spraying or painting. It's great value and I get 100m2 of it for around £35-£40. I have flagged to other decorators who use the same product but only get 50m for about £45-50. So it's a no brainer to use this product rather than the bog standard stuff from the paint shops. It's always available, at a great price and delivered promptly. No complaints from me. 👍

November 3, 2023
Unprompted review
Protecta Screen logo

Reply from Protecta Screen

Thanks very much for leaving a review. We're pleased to hear that you're happy with everything! We hope to see you back soon.🤝

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