Mr. Steve A was prompt and courteous. He provided exemplary customer service. He resolved the issue quickly and made sure if I had any other issues he would address them. I have NO REGRETS having P... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had contacted the company for a quote and discussed my needs with the salesman, saying I need 6 windows and 5 doors to be alarmed. He sent me a quote, and I signed the contract. Given that I had l... See more
Another amazing experience with the gents at Protection Plus. Brian and John are always punctual, professional, and respond to your every need with an honest opinion. They won’t oversell you, just en... See more
Company replied
The Protection Plus team were very professional and patient when changing over from another company and upgrading our alarm system. We've had our original wiring for 20 years so we didn't know if we w... See more
Company replied
Company details
- Security Equipment Store
- also in
- Locksmith
- Security Service
- Security System Installer
- Security System Supplier
Information provided by various external sources
Since 1994, over 25,000 Canadian home and business owners have chosen PROTECTION PLUS® to provide them with customized, integrated security solutions. PROTECTION PLUS is Canada's Premier Authorized Honeywell Home and Resideo Security Dealer. Other premium brands we use include ALARM-i Video Alarm Verification Systems, MUL-T-LOCK, MEDECO, Openpath Acces Control Systems, Madico Security Window Film, and more. We are one of a select few companies in Canada that are U.L.C. listed for Commercial Alarm Installations. PROTECTION PLUS provides customers with professionally designed, installed and serviced residential and commercial security solutions. Our Residential and Commercial services include; Alarm Systems / Locksmith and Keying Services / ALARM-i Video Verified Alarm Systems / Safes / Security Camera Systems / Standard and Video Intercoms/ Access Control / Security Bars and Gates / Security Window Film / Remote Services / Smart Monitoring / Fire and Life Safety Protection / Monitoring Service / Automatic Door Openers / Police and Private Guard Response and more... Ask about us creating a customized security solution that fits your unique requirements and your budget. Call 1-855-365-PLUS (7587) and speak with one of our Security Experts and set up a no-obligation SECURITY AUDIT of your home or business today! PROTECTION PLUS ....... REAL.TRUSTED.SECURITY.™
Contact info
11-1540 Lodestar Road , M3J 3C1, Toronto, Canada
- 4164444663
- info@protectionplus.ca
- protectionplus.ca
3.8
Great
336 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For a sense of peace and security...
I found that the staff at Protection Plus was very knowledgeable and helpful throughout the whole transaction of purchasing a security system. Brian followed up my initial telephone call promptly and after first determining what I needed in the way of an alarm system in my home was able to respond to all my questions and concerns. The installer technician, Joe, did a very professional job in wiring the system. He also patiently answered all questions about the product. He even returned to replace a sensor monitor that had malfunctioned. We are very pleased with the system - it is very easy to use and it gives us a sense of peace.
July 19, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thanks for trusting Protection Plus with your security. Will pass your kind words to Brian and Joe. All the best!
Advertisement
I was unhappy with my previous alarm …
I was unhappy with my previous alarm provide rand decided to shop around.
After several non answers and some messages I called Protection Plus. The services available, delivery and installation procedure were explained right away by Wayne Richmond and I knew right away this was the company that would protect my home.
The installer was great answering all questions and explaining how the system works.
Bottom line its is an uncomplicated system to use and we feel safe again.
July 18, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thanks for your business. Happy to know everything worked out. All the best.
These guys are great- can't believe how …
These guys are great- can't believe how easy it was to get set up.
July 18, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Much appreciated! Thanks
Very quick and helpful setup
Very quick and helpful setup. The staff reviewed so many things with us to ensure we got what worked best for our needs.
Needed some help with the app and it was difficult to get through to a live person but they called back and helped with questions.
It was a great choice.
July 18, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Shireen thank you so much for your encouraging feedback. Glad to know you are satisfied with our service. All the best!
Reply from PROTECTION PLUS ®
Thanks a lot Hal.
Advertisement
Reply from PROTECTION PLUS ®
Thank you. Much appreciated!
Strong supporters of Protection Plus!
We have had Protection Plus in our last home for over 10 years and have no complaints! We just moved a week ago and the Protection Plus technician arrived promptly and installed our home alarm system to our satisfaction. I would strongly recommend this company! We have never had any issues at all with Protection Plus.
July 17, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Over 10 years, WOW! Thank you for your continuous support and trust in us. It's always a pleasure to hear from our long time customers. All the best.
Advertisement
Reply from PROTECTION PLUS ®
Much appreciated, thank you so much Larry.
Reply from PROTECTION PLUS ®
Thanks Vernon.
Mike was great to work with
Mike was great to work with, always providing quick responses to my questions and many updates to the effort being quoted. The installer was on time and courteous. Though Protection Plus was a bit more pricey than other security film installers, I'd definitely recommend them for their trustworthiness and professionalism.
July 13, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thank you for your great recommendation and trust in us Lorraine. We will forward your kind words to Mike and our installation team. Much appreciated!
Cory is great
Cory is great, work gets done fast and the quality of his work is amazing.
July 12, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thanks Laura. We are very proud to have Cory on our team as an excellent locksmith and amazing person.
All the best
Advertisement
Excellent response time
July 12, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thank you. Much appreciated!
Looks good I would like to suggest to …
Looks good I would like to suggest to buy is worthed
July 11, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thank you for your business Sanjeep. Glad to know you are happy with our service.
Great service and prices!!
July 11, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thank you so much Rabbi Moshe. Much appreciated!
Reply from PROTECTION PLUS ®
Thank you so much
Advertisement
Good customer service
So far, so good.. The internet module didn't have a good reception where it was initially installed but was promptly attended to by their tech support. Thanks for the good service. Keep up the good work.
July 11, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thank you for your business Brian. We will do our best to provide you with continuing excellent service. All the best
Great Staff!
We love Cory! he is our "to go" man. He is very prompt reliable.
July 10, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Thanks for you Diana. Yes, Cory is an excellent locksmith. Proud to have him on the Protection Plus team.
Fast Friendly Service
I recently broke a key in my back warehouse door. I called Protection Plus and received a Service call right away. The Service tech who arrived was knowledgeable and Friendly.
Thank you again for your Service!
July 10, 2017
Unprompted review
Reply from PROTECTION PLUS ®
Much appreciated. Thank you so much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.