I dispise the whole concept of insurance, but needs must sometime. Protectivity Insurance has restored a little faith, it was completely trouble free. The website is excellent, bold, clear and very ea... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I compared the prices of a few insurers that insure pet sitters. I also searched to see which insurance pet sitters were recommending. Protectivity, alongside Pet Business Insurance, were highly recom... See more
Company replied
I found the whole experience to be very quick and easy online and they offered the best price I could find for my business insurance. I made contact with Protectivity by email after receiving my pol... See more
Company replied
To date I haven't needed to claim on my insurance policy and hope I never have to. Protectivity Insurance make sure I am aware of when my policy is due to be renewed which is a comfort to me. The p... See more
Company replied
Company details
Contact info
Dovetail House, Wycombe Road, HP14 3RQ, Stokenchurch, United Kingdom
- 01494 887909
- alisontaylor@starpeakuk.com
- protectivity.com
4.8
Excellent
803 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does what it says on the tin
Does what it says on the tin, never had to claim but who knows when you might
March 13, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback!
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Very simple and straightforward…
Very simple and straightforward service. Providing an excellent service and support, detailing all that's needed to know!
March 14, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process straightforward.
Excellent service
On the few occasions that I have contacted Protectivity by phone I have received excellent service- Questions answered fully by courteous staff. Their prices seem fair.
February 20, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. It's great to hear that you were pleased with our service.
Easy to arrange
Easy to arrange, interest free payments a real help in these times.
March 11, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
Easy to navigate and a good price.
March 4, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
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Very helpful operative
Very helpful operative. Easy to communicate too, great approach and friendly. Thanks for getting me on board!
March 9, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found our advisor helpful and friendly.
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found our advisor helpful and friendly.
Easy to use good price
Easy to use good price covers most things will use again
March 10, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
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It is easy to renew with the automatic…
It is easy to renew with the automatic renewal. No hustle.
March 1, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the renewal process easy!
I have been asked to post a review
I have been asked to post a review. I have nothing negative to say but I feel I can only give a true review when I have cause to call upon that insurance and experience how they deal with their client i.e. do they pay out when needed. The experience of taking out the insurance has been fine and the premiums seem competitive for the benefits offered but until I have experienced the whole package, I cannot give a full review. It all seems promising.
March 8, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We were asking for your thoughts on the ease of our purchasing process.
I will pass your comments onto the relevant department.
Very good ill be happy to renew next day
Very good ill be happy to renew next day
March 5, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you very much for your feedback!
Easy to use
Easy to use, all the information was available and the cost is competitive.
March 7, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
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The excellent advice given to me by the…
The excellent advice given to me by the operative helped me choose the best policy for my business. Thank you.
March 3, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad that we were able to help.
I've been with Protection for a number…
I've been with Protection for a number if years. They are cist effective, reliable and quick to respond.
March 7, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback and for your continued custom!
Easy set up for peace of mind
Easy set up for peace of mind when looking after family and friends dogs. Not a business but cover for unforeseen circumstances thankfully not needed over the years. Costs low and renewed effortlessly.
March 7, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.
Easy to use & nice and quick.
March 4, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
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Dog business insurance
Communication is excellent
Policy is good price
March 4, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. It's great to hear that you were pleased with our service and our pricing.
Really easy to arrange
March 4, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. We are glad you found the process easy!
Friendly &Efficient
The company rang when I requested and sorted out my quote query quickly and efficiently
March 2, 2026
Unprompted review
Reply from Protectivity Insurance
Thank you for your feedback. It's great to hear that you were pleased with our service.
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