Protectivity Insurance Reviews 806

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its reasonable and competitive pricing, often finding it to be the best value compared to other insurers. The user experience is frequently described as quick, easy, and straightforward, with many appreciating the simple online process for obtaining and renewing policies. People also highlight the excellent service, noting the clarity of policy explanations and the helpfulness of the staff. The website is also commended for being clear, concise, and easy to navigate. However, some customers were not happy with the renewal process, mentioning issues with automatic renewals or difficulties in making changes to their policies. A few other people also felt that the company's offerings were not always suitable for their specific needs, leading them to seek insurance elsewhere.

What people talk about most

Price

Customers had positive experiences with price, often finding it competitive and reasonable. Many reviewers... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and straightforward... See more

Service

Consumers find service to be positive, highlighting its efficiency and ease of use. Many reviewers praise the... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the site easy to... See more

Subscription

People report positive experiences with subscription renewals. Many customers found the renewal process easy,... See more

Based on these reviews

Rated 5 out of 5 stars

I dispise the whole concept of insurance, but needs must sometime. Protectivity Insurance has restored a little faith, it was completely trouble free. The website is excellent, bold, clear and very ea... See more

Company replied

Rated 5 out of 5 stars

I compared the prices of a few insurers that insure pet sitters. I also searched to see which insurance pet sitters were recommending. Protectivity, alongside Pet Business Insurance, were highly recom... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience to be very quick and easy online and they offered the best price I could find for my business insurance. I made contact with Protectivity by email after receiving my pol... See more

Company replied

Rated 5 out of 5 stars

To date I haven't needed to claim on my insurance policy and hope I never have to. Protectivity Insurance make sure I am aware of when my policy is due to be renewed which is a comfort to me. The p... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

806 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I have renewed my crafters insurance…

I have renewed my crafters insurance with Protectively Insurance as they were reasonably priced, efficient when contacted with queries and have a straightforward process for renewal. I recommend this company for anyone needing crafters insurance.

February 26, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback and for your continued custom. We are glad you found the renewal process easy!

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Rated 5 out of 5 stars

Easy to set up and the policies came…

Easy to set up and the policies came straight away after I paid into my email inbox. Hopefully it will all go smoothly from now on.

February 22, 2026
Unprompted review
Protectivity Insurance logo

Reply from Protectivity Insurance

Thank you for your feedback. We are glad you found the process easy!

Rated 5 out of 5 stars

Great service

Great service - no big payment increases !! How refreshing.
Easy to use and provides good cover.

February 25, 2026
Unprompted review
Protectivity Insurance logo

Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you were pleased with our service.

Rated 5 out of 5 stars

Great value for money

Great value for money - highly recommend.

February 24, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you were pleased with our pricing.

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Rated 5 out of 5 stars

Public Liability insurance for single event

Managed to get a decent quote for the public liability insurance we needed, albeit only for a one off event not a whole year

February 13, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you were pleased with your quote.

Rated 5 out of 5 stars

Crafting Candle Making Insurance

Easy to follow online. Fast setup. Just hope I don’t ever have to claim from them. 😁

February 18, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. We are glad you found the process easy!

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Rated 5 out of 5 stars

A fantastic company

A fantastic company! Great communication and service. Great prices too! Highly recommend

February 22, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you very much for your feedback. It's great to hear that you were pleased with our service and our pricing.

Rated 5 out of 5 stars

Easy to understand website

Easy to understand website. Very helpful customer service. Very competitive price

February 20, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you found our website easy to use and that you were pleased with our service.

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Rated 5 out of 5 stars

Very competitively priced!

Protectivity are always very competitively priced. When I have had to contact them they have always been very helpful and answered any questions I have had.

February 17, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you found our advisor helpful and that you were pleased with our pricing.

Rated 5 out of 5 stars

This was quick and easy

It was a quick and easy process to get my insurance estimate and getting my insurance

February 15, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. We are glad you found the process easy!

Rated 5 out of 5 stars

Nice and easy to deal with

Nice and easy to deal with, great price also.

February 17, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.

Rated 5 out of 5 stars

For event insurance look no further

For event insurance look no further! After expanding our events portfolio we took out multiple event insurance. Great value and cover!

February 12, 2026
Unprompted review
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Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you were pleased with our pricing and our cover.

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Rated 5 out of 5 stars

Great all round communication,good…

Great all round communication,good pricing structure,easy to understand documents and smooth transactions and service,recommended.

February 15, 2026
Unprompted review
Protectivity Insurance logo

Reply from Protectivity Insurance

Thank you for your feedback. It's great to hear that you were pleased with our service.

Rated 5 out of 5 stars

Very easy to arrange the required…

Very easy to arrange the required insurance and at a very reasonable price.

February 13, 2026
Unprompted review
Protectivity Insurance logo

Reply from Protectivity Insurance

Thank you for taking the time to leave feedback! It's great to hear that you found the process easy and that you were pleased with our pricing.

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