Proudstitch Reviews 42

TrustScore 2 out of 5

2.1

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products received, noting that items often did not match the descriptions or images on the website, with issues ranging from incorrect colors and styles to poor quality and cheap materials. People frequently encountered problems with their orders, including significant delays in shipping, lack of tracking information, and items arriving damaged or incomplete. Some people were dissatisfied with the website, describing it as misleading and raised concerns about the originality of designs and content. Reviewers also mentioned discrepancies regarding product origin and manufacturing claims.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express disappointment, stating that what... See more

Order

Clients share ambiguous opinions on order experiences. While some customers were pleasantly surprised by fast... See more

Quality

Consumers find quality to be ambiguous. Many customers express satisfaction, praising items like LED lamps... See more

Delivery service

People report ambiguous experiences with delivery service. Some customers were pleased with prompt delivery,... See more

Website

Customers had negative experiences with the website. Many reviewers report that the website is a scam, with... See more

Based on these reviews

Rated 2 out of 5 stars

The item was not as described. When asking for a refund they only offered 10%. Although very responsive to emails no acceptable solution was offered

Rated 1 out of 5 stars

Ordered a quarter-zip for a fellow State Trooper, to gift during our Xmas party (December 20th) for our Secret Santa event. Company GUARANTEED delivery by December 18th. Emailed company on December 17... See more

Rated 1 out of 5 stars

This company is terrible at communicating with buyers. I placed an order and got the confirmation email and nothing else, no updates. I have to physically go back to the original email and look up ord... See more

Rated 1 out of 5 stars

I wish I could give 0 stars. I ordered a personalized sign. It cost $100. It showed up in a completely destroyed box. They didn't package it correctly. Inside it was completely scratched. They re... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Using stolen pictures from Budrow & Co

Some of the pictures on this website, used for their ordering & advertisement have been stolen from my daughter’s business Budrow & Co. They are taking her work and advertising as their own. So what you order is not what you will receive from Proud Stitch!

March 15, 2026
Unprompted review
Rated 4 out of 5 stars

Ordered a dance mom crew neck sweater…

Ordered a dance mom crew neck sweater when it arrived i was very dissatisfied a lot was wrong with the item. I made a complaint and at 1st was not happy with the customer service. After I had sent photos and noticed more issues, I made another complaint and they did everything possible to correct the issue. They offered a free replacement after a few conversations. It was delivered yesterday at no additional cost to me and this time I am very pleased with the final product. I intend to purchase another one for baseball.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I was SUPER skeptical once I read the…

I was SUPER skeptical once I read the reviews about past orders and I got nervous. But I can say that on 3/09 my order was delivered and my aunt was so excited when she opened the box. She loved how beautiful the roses were done and her initial "G" just made it so much more personal. Thanks to the delivery Driver and to those who handcrafted this bouquet.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

This company looked legit, all the pictures looked great. I ordered two sweat shirts for two different teams and they looked nothing like the pictures. The sweatshirts are massive in size, not American sizing. The shipping took forever, when I finally got shopping info it was coming from China, so this is not an American sourced company like it appears. They outsource to China. One sweat shirt looks nothing like what I ordered and the other is not placed correctly on the shirt. They only offered a 10% refund on $80+ that I spent. When I pushed the issue further they said they would refund me but I had to ship it back on my own, ups to China is over $300 so that's not going to happen.
Their pictures are not what you get. You get something from a factory in China and it is not the boutique style pictured.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

You will not get what you paid for!!!!

I ordered a Valentine's Day gift for my wife on February 6th. The website stated it would arrive by February 14th. Also, no where on the website did it indicate that the item required assembly. My item arrived on February 21st and came unassembled. In addition, the seller is in China and returning the item would cost more in shipping than the $66.91 I paid for the item. DO NOT ORDER FROM THIS VENDOR!!!!

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Do not order from this place. Very poor service. I paid $175 and i also paid for insurance and im having a hard time to get my momey back. The advertisement is false. And they are people to trick us on Facebook. Find somewhere else to shop. Do not waste your time with the crooks.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a hat that looked so…

I ordered a hat that looked so cute....but the hat that was delivered looked nothing like the pictures advertised.....the numbers are MUCH smaller and it was poor quality...so disappointed

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

NOT as advertised

I ordered the cutest hat they were advertising! When it arrived, it looked absolutely nothing like the photos. I sent them pictures showing what they sent me, at their request and described all that was wrong with it. They offered me a 10% refund. I know the hat came from China and probably cost them three dollars to make. They let me know if I wanted more of a refund I could pay to ship the hat back to china. I don’t want or ask for any money back. I asked them to remake the hat so that I would receive what I ordered and what they are advertising-nope.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer Service

I made a mistake on my order and caught it within 7 minutes and they said my order was already created and told me I could buy another one. Very poor customer service.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 stars

I wish I could give 0 stars. I ordered a personalized sign. It cost $100. It showed up in a completely destroyed box. They didn't package it correctly. Inside it was completely scratched. They refused to send a new one or refund me more than 10%. Taking 0 accountability or pride in their products. Not to mention it to weeks to get to me. They don't tell you they're based in China.

January 18, 2026
Unprompted review

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