ProWare Kitchen Reviews 

637
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the kitchen products offer fantastic value and are exceptionally well-made for everyday cooking tasks. Many people are thrilled with how easy the pots and pans are to clean and maintain over long periods of use. Shoppers also note the prompt shipping and attentive communication provided by staff before and after making a purchase. Some reviewers were not happy with delivery delays or heavy product weights that made handling difficult for certain individuals. A few buyers also expressed disappointment regarding specific quality issues or higher prices compared to alternative online shopping platforms.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the outstanding cookware and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the outstanding build,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived quickly... See more

Service

People report positive experiences with service, frequently praising prompt responses, rapid delivery, and... See more

Order

Reviewers highlight positive aspects of order process, expressing delight with the three-pan set, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a set of pans with features I needed (such as a helper handle). They were beautiful, very solid and seemed very good quality. Unfortunately they were so heavy with that it wasn't possible for... See more

Rated 5 out of 5 stars

We ordered two copper bottomed frying pans but, unfortunately, received incorrect ones. On contacting Proware they immediately sent the correct ones out on a next day delivery. I returned the incorre... See more

Rated 5 out of 5 stars

The quality of the stainless steel tri ply cookware is already known to me, owning some smaller pans. This order of larger pans was handled brilliantly through the website. Very fast despatch and wel... See more

Rated 5 out of 5 stars

I have already shopped with ProWare before but on this shopping ‘trip’ I wanted to buy a replacement lid for one of my existing 18cm saucepans and on the ProWare website I could only see 24cm spare li... See more


Company details

  1. Kitchen Supply Store

Information provided by various external sources

We are a family owned and run business with years of experience in the kitchenware industry. The ProWare ranges are carefully designed and engineered in Sheffield to the highest standards. We pride ourselves on producing beautiful and professional quality cookware that will last a lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

637 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(637)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Tony, we are so glad you no longer have to use ordinary pans anymore, we hope you enjoy using your new quality cookware,
Many thanks,
ProWare

Rated 5 out of 5 stars

I recommend procook

Very clear website.
Our new saucepan is great. We love the heatproof handles.

May 7, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Mary, very glad to hear you like your new saucepan and that the website was easy to use,
Many thanks,
ProWare

Rated 5 out of 5 stars

Great pan

Great pan. Solid construction.
Quick delivery

April 16, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Eve,
Many thanks,
ProWare

Rated 5 out of 5 stars

Excellent product

Excellent product, really pleased

May 5, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Simon, we're really glad you are happy with your order,
Many thanks,
ProWare

Rated 5 out of 5 stars

Really great saucepans

Really great saucepans. They cook evenly, great quality and the handles and lids don’t burn your hands.

April 4, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Fiona, we are really pleased that your new saucepans are working well for you,
Many thanks,
ProWare

Rated 5 out of 5 stars

Incredible quality pans that will last a lifetime!

Incredible quality pans that will last a lifetime and incredible (and personal) customer service!! Cannot recommend these enough!

February 27, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Matthew, we are so pleased you are happy with the quality of the pans, we hope you enjoy using them,
Many thanks,
ProWare

Rated 5 out of 5 stars

Stainless steel saute pan with helper…

Stainless steel saute pan with helper handle and lid:
A good product, well made, well packed for delivery.
Very pleased with it.

March 28, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Rita, we hope you enjoy using your stainless steel tri-ply sauté pan,
Many thanks,
ProWare

Rated 5 out of 5 stars

Excellent pans

Excellent pans - look good, a good weight, and they don't slide about on the induction hob. Very quick delivery, too.

March 28, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Geoffrey, great to hear they don't slide on your induction hob,
Many thanks,
ProWare

Rated 5 out of 5 stars

Amazing value

Amazing value. Bought a second but not sure why it is because it's perfect.

March 20, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Anna, there may just be a small mark on it but they do still look pretty much perfect, enjoy using it.
Many thanks,
ProWare

Rated 5 out of 5 stars

Great set of quality pans

Great set of quality pans, feel sturdy and well made not lightweight

March 5, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Stuart, we hope you enjoy using your new pans,
Many thanks,
ProWare

Rated 5 out of 5 stars

I am a returning customer to Proware…

I am a returning customer to Proware having previously purchased a set of copper based saucepans, a sauté pan, a stock pot and this my latest purchase the two set frying pans. Why l chose to return again and again to Proware and purchase their products, because those l have bought are genuine quality. They feel like they will last a lifetime and they are very well made.

March 8, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for purchasing from us again Leonardo, we hope you enjoy using your frying pans,
Many thanks,
ProWare

Rated 5 out of 5 stars

Simple purchase and delivery as…

Simple purchase and delivery as scheduled and within a few days! Good quality product and communication from the company

February 26, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Andrew, we're glad you received your order as scheduled,
Many thanks,
ProWare

Rated 5 out of 5 stars

These people are so helpful

These people are so helpful. I ordered on line but found I had ordered the wrong size. My fault completely, only found out on receipt.
I contacted ProWare who sorted my mistake and had the goods swapped over, hassle-free, the following morning. Incredible service. I have no problem in recommending them.

February 21, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Michael, I hope you are pleased with your replacement pan, enjoy using it,
Many thanks,
ProWare

Rated 5 out of 5 stars

Excellent pans

Excellent pans, very high quality

February 20, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Len,
Many thanks,
ProWare

Rated 5 out of 5 stars

Excellent

Excellent! Prompt shipping, great packaging, and the saucepan is absolutely top-notch. Exactly what I wanted.

February 6, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Meredith, glad to hear your received your pan promptly, we hope you enjoy using it.
Many thanks,
ProWare

Rated 5 out of 5 stars

Great!

I have the three-set of tri-ply stainless saucepans and they're fantastic. They've proved very hardwearing and durable. They're resistant to warping on my induction hob, unlike some cheaper pans I had. They distribute heat very effectively, when I've used them on gas. They also look really fantastic, with the pretty curved handles also making storage easy.

Only complaint is that, when I first started using them, they were a little prone to rusting on the outside. However, that seems to have resolved itself with a little use. I haven't had such problems for months now.

February 12, 2023
Unprompted review
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you Geoff, we are pleased to hear that your stainless steel tri-ply pans are working well on your induction hob and looking good too. If you ever have any problems in the future please just email us at info@proware-kitchen.co.uk,
Many thanks,
ProWare

Rated 5 out of 5 stars

Fantastic product extremely well made…

Fantastic product extremely well made and will look fabulous in any kitchen. Fantastic to cook with a real joy. I can highly recommend proware whether you are an amateur or professional.

February 7, 2023
ProWare Kitchen logo

Reply from ProWare Kitchen

Thank you for ordering with us Kevin, we are so glad to hear your are enjoying using your new pans,
Many thanks,
ProWare

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