ProxyLab.us Reviews 

5
TrustScore 3 out of 5

3.0

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Company details

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Residential and Datacenter IP Proxy & Socks Seller for Games, Survey, Youtube, Netflix, Social Media, Shoes and much more, Checker & Proxy Creator


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3.0

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

They are totally fraud

They are totally fraud , if you see their packages you must buy their service , after that they ignore you , this is their tecnic and they reply live chat but if you told your name they again start ignore , i lost 100 dollar , i have all payment proof , all chat transcript , again again and again told you that never buy anything from their service

October 2, 2020
Unprompted review
Rated 1 out of 5 stars

THEY ARE THE LITERAL WORST

THEY ARE THE LITERAL WORST COMPANY YOU CAN EVER DEAL WITH. DO NOT & I REPEAT DO NOT USE THEM!!!!!!

I paid $150 for the team advanced plan and my account was never activated & THEY REFUSE TO GIVE ME A REFUND EVEN WHEN IT IS WELL WITHIN THEIR POLICY!

Beware even when you ask for a refund they stop responding or give some bs reply like "24h to 72h to be refunded" when it literally takes seconds. This company is extremely shady and i mean EXTREMELY SHADY!

They try very hard to push options that you do not want just so you can send them more money. I have the transcripts of every conversation i have had with them and will be using that to report them to PayPal & the BBB. Their address isnt even of their company its a Mediterranean restaurant!

PLEASE DO NOT FALL FOR ANYTHING THEY SAY ON THEIR WEBSITE OR IN THEIR CHAT BECAUSE IT IS TOTAL BS. THEY WILL NOT DO ANYTHING THEY SAY THEY WILL!

(their comment says refund complete. they NEVER REFUNDED ME! they are liars, I have the chat transcripts where they refused to refund me and can provide the proof if anyone wants to see it! DO NOT TRUST A SINGLE WORD THEY SAY THEY ARE SCAMMERS!!)

August 19, 2020
Unprompted review
ProxyLab.us logo

Reply from ProxyLab.us


Refund complete, can visit our Office if have doubts.
150$ refunded and account active.

Please change the Review top positive

Rated 1 out of 5 stars

150 USD Down the Drain. Learn from My Mistake. Please.

I'm almost embarrassed to admit that I fell for this classic scam. I figured it was a legit operation since the domain has been up for well over a year—no way has it operated that long without someone calling it out, right?

Well, upon visiting the website, I was greeted with a virtual chat agent who promptly answered all of my questions regarding the proxies and assured me that they were legit. They won my trust, and in my desperation, I went against my gut and sent them $150 through Paypal Friends & Family in exchange for the “specially discounted” TEAM plan. After that was when it all went downhill. In the days following my payment it was impossible to get a hold of anyone. When I finally did get a reply from the virtual chat agent, they would only reply with ‘Payment received, we’re activating your account.’ This went on for days with no actual activation of services taking place. When I finally confronted the chat agent as to why my account wasn’t being activated, they simply stopped replying.

It’s unclear to me if this website was recently compromised and was a formally legit service, or if it was a scam from the start, because there are 404’s and broken image links all over the place. In any case, please learn from my mistake, don’t ignore the red flags and don’t get preyed upon. If it’s too good to be true, it probably really is.

EDIT: If anyone reading this fell to this scam like I did and paid through Paypal's Friends & Family, I encourage you to file a dispute with your bank and/or credit card issuer. You can usually do this directly through their website (easiest) or telephone and mail. Don't be discouraged from filing a dispute if the transaction occurred long ago; simply make your case to your bank and and they will handle the matter with Paypal, and you *will* get your money back. If you paid with other payment methods however, I'm afraid you'll have to do some digging to see if there's anything you can do. Good luck!

EDIT 2: No actual account activation has taken place as of the seller's response. It's abundantly clear that this website is just a sockpuppet intended to distance you from your money. Even if the seller actually wanted to legitimately give you proxies, I'm not sure they actually could. I repeat, there is no evidence of the seller having any sort of proxies to sell you, even if they wanted to. Steer clear!

August 8, 2020
Unprompted review
ProxyLab.us logo

Reply from ProxyLab.us

Our site and service are under migration because it are show 404.

Now our site are complety updated.

Your account is now active, do you have 12h refund police.

You contact us on skype or live chat on our website.

Have a nice day.

Refunded payment sir please changue the Review

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