UPDATE AFTER MY ORIGINAL REVIEW WAS REMOVED: Shortly after posting my honest experience with PR Scully & Co, I received an email from Trustpilot informing me that the firm had fla... See more
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See what reviewers are saying
In a tenancy deposit case I received nothing but the best treatment from Aoife and Emma, they helped me through the court case and the aftermath. What was actually a Stressful time for me was made m... See more
My claim is in process with PRscully and thanks to Charlotte Brackley who has been very professional and kept me updated and informed of the progress of the claim. I will definitely recommend PRscully... See more
I cannot thank PRS enough for their fantastic support. As my accident happened before covid, the process has taken a lot longer than expected, but the team has been fantastic throughout. Amy Dove... See more
Company details
Written by the company
PR Scully & Co was founded by our senior partner, Patricia Scully, in 1999. Over the years we have grown organically and now each year we recover over £6 million in compensation for our clients. That’s a lot of work, but each and every member of our team enjoy working on behalf of our clients. We pride ourselves on following our founder’s vision. We want to be the best we can, and continually want to do better.. We take pride in our staff; they are our biggest asset. From our first dealings with you, an expert in their field will endeavour to help. Once the claims process starts, a qualified personal Injury Solicitor will have overall responsibility for your case until it comes to a conclusion. What we promise to deliver to you; 100% of the compensation you deserve. We continually review our goals to ensure that as we grow, we stay true to our roots. In an ever changing market, we have found that our goals from back in 1999 remain just as relevant today; Take pride in what you do, as you are working for our clients. it works!
Contact info
166 Chaddock Lane , M28 1DF, Manchester , United Kingdom
- 0161 667 8260
- e.bridge@prscully.com
- prscully.com
Hasn’t replied to negative reviews
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AFTER WRITING A HONEST REVIEW &…
AFTER WRITING A HONEST REVIEW & RESPONDING TO THEIR REPLY OF LIES. THEY HAVE SNEAKILY HAD TRUSTPILOT REMOVE IT STATING HARMFUL & ILLEGAL CONTENT!! WHEN IT CONTAINED NO SUCH THINGS!!!
contacted these. And they said they'd take over my case. And confirmed this with me in email.
But not long after the housing retaliated by buying a interim order to start injunction proceedings which is illegal . When I quickly contacted the firm over the order I was served, they ditched me fast saying I wasn't their client, so not their problem. I had to fight the order alone. But the fact they dropped me after saying happily take my case , when this happened is awful.
It also speaks volumes when a firm tries getting Trustpilot to remove Genuine reviews. Which I can see they have done to others. So their score on here is false
UPDATE AFTER MY ORIGINAL REVIEW WAS…
UPDATE AFTER MY ORIGINAL REVIEW WAS REMOVED:
Shortly after posting my honest experience with PR Scully & Co, I received an email from Trustpilot informing me that the firm had flagged my review and claimed it “didn’t seem genuine.”
Interestingly, instead of addressing any of the issues raised in my review, the response was simply to attempt to remove it from public view.
Trustpilot’s message stated:
• the business flagged my review because they “don’t think it’s genuine”
• their automated system looked for “suspicious patterns”
• my activity level on Trustpilot was part of the basis
To clarify, my review was a 100% genuine account of my experience.
I simply haven’t left hundreds of Trustpilot reviews like most normal people. That does not make the experience any less real.
What stands out most is how quickly the firm moved to suppress negative feedback rather than engage with it professionally. This, in my opinion, speaks volumes about their approach to client communication and transparency.
My experience remains the same:
• abrupt one-line responses
• spelling errors
• no explanation for declining my case
• no assessment or professional courtesy
If a firm responds to criticism by trying to erase it rather than improve, potential clients may wish to consider what that indicates.
In a tenancy deposit case I received…
In a tenancy deposit case I received nothing but the best treatment from Aoife and Emma, they helped me through the court case and the aftermath. What was actually a Stressful time for me was made much easier by their help and guidance.
Every step of the way from start to finish they were by my side.
Thank you to you all. Will definitely recommend to others.
I have been dealing with this company…
I have been dealing with this company for coming up to a year now, and I’m pretty sure they will be happy my case is finally coming to an end as it’s been a very long one, however during this whole time Jacqui has been amazing, kept me up to date, sorted everything out for me and with this the first time ever dealing with solicitors she really put me at ease, and when she has been on annual leave her colleague Amy and another person (tried to find her name but can’t get see it through all the emails so sorry) kept me up to date if there was anything I needed to know.
Even when at the end there had to be changes made they were so prompt and still got everything sorted for me so I didn’t have to worry.
Thankyou so much to you all.
Outstanding Customer Service
I have recently taken over by P R Scully after my case has been on going for over 3 years with the previous solicitor. Since day one of my case being handed over, I have been communicated with throughly and within a timely manner. My case handler, has been kind, compassionate and very patient with my multiple questions. As an individual who suffers from anxiety, it was key for me to be understood and reassured when required and once again my solicitor exceeded my expectations. I couldn’t recommend a better solicitor.
Excellent.
My son's case was complex and long one due to the other party, Amy Dove and Alisdair brown.have worked hard ,keeping us informed, up to date, arranging appointments, meetings etc, put up with a lot of difficulties with my son due to his life changing injuries, but always gave 100% think we've made friends for life, definitely use again.
Amy dove handled my case really well…
Amy dove handled my case really well right to the end I feel like I've made a friend for life😊
I recommend anyone to go with prscully solicitors
Amy Dove dealt with my daughter’s…
Amy Dove dealt with my daughter’s complex case. She was professional and really efficient. She worked to ensure my daughter, who is autistic, received all the compensation she was entitled to. I felt she genuinely cared about our circumstances and went the extra mile working outside normal working hours to support us.
I would wholeheartedly recommend and thank her.
Experience was great Jacqui was great…
Experience was great Jacqui was great kept me informed with what was going on, I really appreciate everything Jacqui and her team done for me. I would recommend PR Scully to family and friends. Thankyou again Jacqui and her team
Thank goodness for Alasdair
Thank goodness for Alasdair, Susan and Amy. After a horrible life changing time they were there for us every step of the way. Nothing was too much trouble. They're friendly, professional and try their best to make sure you get everything you need.
We couldn't recommend them enough.
5 star amy
Amy dove was a godsend lioked after me from day one didnt matter how many times i phoned her she was always so polite and helpful and it only took her six months to get my case settled in full thank you so much amy and your team for the excelent work you done for me highly recomendable i will be certinally be using you again
Thank you so much Amy Dove and PR Scully!
Amy Dove of PR Scully has been an absolute godsend since day one of my claim since she took over from my previous solicitor firm, always willing to listen, very supportive and caring yet still completely productive and professional throughout the entire process. I also can’t thank Amy enough for how straight forward and easy she made this for me, her communication was top notch and I was always updated as soon as something came up, it has been an absolute pleasure as her client and I couldn’t recommend Amy enough to anyone who is in need of someone who is willing to do everything she can to give you the best outcome.
For the few different solicitors I have had dealings with in my lifetime I can honestly say Amy is head and shoulders above them in all aspects and I can guarantee you will not find anyone better to fight your corner.
Thank you so much Amy and PR Scully.
Very good customer service very…
Very good customer service very helpful, Amy is one of the most polite and genuine person I have spoke to, I would fully recommended pr scully have to give them 5 stars across the board
I needed some identification certifying…
I needed some identification certifying at short notice as part of the process of selling my house. The team dealt with my query the same day and without charge. I would definitely recommend.
Amy and the team dealt with my case…
Amy and the team dealt with my case very swiftly and with great communication, great job!
Excellent
Excellent, helpful and swift service, very lucky for me, very happy and satisfied with the service.
If I could give 10 stars I would
If I could give 10 stars I would. I worked with Amy Dove who was fantastic from start to finish and was always polite and pleasant on the phone. She really does care about her clients and i would defiantly recommend using PR Scully if you want a firm that cares and gives 100% for there clients.
PR Scully recommended to anyone
PR Scully recommended to anyone, they have helped throughout my case and kept me update. Susan picked up my case afterwards and been very supportive. Thank you again Susan
Excellent
Brilliant and friendly service throughout from start to finish.
Very efficient
Thank you!!
I highly recommend anyone to PR Scully
I highly recommend anyone to PR Scully. I had a roadside accident in 2020 and the solicitors I previously had were no good at all. Amy at PR Scully picked up my case from my previous solicitors and got on the phone to me day 1. Everything was explained and a roadmap was set of how and where things will go. They even consoled me emotionally many times along the way. In what seemed a very short time, they resolved my case and I won! Thank you for everything to Amy & all the team! Cheers!
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