PsiBufet Reviews 3,148

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Animal Feed Store
  2. Meal Delivery
  3. Pet Store
  4. Pet Supply Store

Written by the company

Świeże jedzenie dla psów, gotowane jak w domu, idealnie dopasowane i dostarczane prosto pod drzwi.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My dog loves Psi Bufet!

Psi Bufet has honestly been such a great find. The food looks fresh, smells good (yes, really) and you can tell it’s made with care. My Palermo absolutely loves it—mealtime has become the highlight of the day. It’s also reassuring to know I’m feeding something healthy and well-balanced, without having to spend hours preparing it myself. Definitely worth it if you want to give your dog something better than standard food.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 experience all around

High quality and each packet looks and smells fresh! My dog inhales each meal. Also very kind and helpful customer service, and a convenient easy to use app.

July 11, 2025
Unprompted review
PsiBufet logo

Reply from PsiBufet

Thank you for your review.
We’re so happy to hear that your pup enjoys our meals 💛
It’s great to know that you're satisfied with both your experience with our team and the convenience of the customer account and mobile app.
Warm regards,
The PsiBufet Team 🐾

Rated 5 out of 5 stars

i've been using psibufet for a few…

i've been using psibufet for a few months now and my dog;'s health has improved sgnificantly. Her coat is shinier and she seems more energetic. The meals are fresh and tailored to her needs which i really appreciate

October 10, 2024
Unprompted review
PsiBufet logo

Reply from PsiBufet

Thank you for your opinion.
It's wonderful that our meals taste good and are good for your dog's health 💛
Best regards
PsiBufet Team 🐾

Rated 5 out of 5 stars

Customer service team is amazing

Customer service team is amazing! They resolved my delivery issue quickly, professionally, and with a great resolution that exceeded my expectations. My dog loves these meals and we’re very happy we found Psi Buffet!

November 20, 2024
Rated 5 out of 5 stars

My dogs fur improved drastically

My dogs fur improved drastically, so does his poop. He stopped drinking that much and always finishes up his meal. The decision to switch to psi buffet was one of the best things we could have made for his health.

October 12, 2024
Unprompted review
PsiBufet logo

Reply from PsiBufet

Thank you for your opinion.
We are very happy that our meals taste good to your dog and have a positive effect on his health 💛
Best regards
PsiBufet Team 🐾

Rated 1 out of 5 stars

security risks and bad practice

app stores credit card information across other user accounts and has security flaws, be careful! says account cannot be found but account creation does not allow you to use your data. I think there are major GDPR violations in this business.

March 4, 2024
Unprompted review
PsiBufet logo

Reply from PsiBufet

Thank you for your opinion.
Card transaction is completely safe. PsiBufet does not control or access your card details, so you don't have to worry about transaction security. We see the last four digits of the card number and the expiration date in your account verification.
Card data is stored by the leader in international online payments - Stripe. Stripe is verified and audited by a PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. It is a global procedure that provides certification that online transactions using this platform are secure and is also the worst level available in payment processing.
Unfortunately, we cannot comment on your situation. We will be very grateful if you contact us directly: kontakt@psibufet.pl ✉️
Best regards,
PsiBufet Team 🐾

Rated 5 out of 5 stars

Amazing customer support

For some reason my full address didn’t get registered on the website. I was waiting for the delivery when I noticed incomplete address in the email which I received from the delivery company. I contacted psi buffet and ask them about the problem, Kasia attended me, she checked/updated the address, contacted the delivery company and tried to get the same day delivery but it wasn’t possible, I got the delivery next day. Unfortunately some of the packages couldn’t be saved as they went loose (more than 7 days meals).
I contacted them again (Maria helped me this time) and they immediately offered me refund for the package which will most likely go bad.
It was an unfortunate event but I got every possible help from the PsiBufet, I’m happy with the services and my dog is super happy with his new diet (for 2 years I was struggling with his eating habits)

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Halik uwielbia PsiBufet

Halik uwielbia PsiBufet. Po roku widzę, że pies jest dobrze odżywiony, ma ładną sierść, jest zdrowy.
Przesyłki są regularne i na czas - robią też świetne wrażenie, za każdym razem to trochę jak otwieranie prezentu, bo nigdy nie wiesz, kiedy wpadnie jakiś ciekawy upominek (jak smaczki, miska, piłka, itp.).

September 25, 2023
Unprompted review
PsiBufet logo

Reply from PsiBufet

Dziękujemy za opinię.
Cudownie, że nasze posiłki smakują i służą zdrowiu Twojego psiaka 💛
Cieszymy się, że jesteś zadowolony z jakości dostarczanych paczek 😊
Pozdrawiamy
Ekipa PsiBufet 🐾

Rated 5 out of 5 stars

My dog loves the food

My dog loves the food. No more leftovers!
It is very convenient, the portion size (after small readjustment) is perfect.

My girl is healthy and happy 😃

August 8, 2023
PsiBufet logo

Reply from PsiBufet

Thank you 🫶
We are really happy that you and your dog are satisfied ❤️
Best regards,
PsiBuffet Team

Rated 5 out of 5 stars

High quality very tasty food for my…

High quality very tasty food for my four legged furry babies. Excellent detail informed customer service support. Highly recommend for any pupil owner. Easy, mess and worry free feeding time. Thank you for doing all the work for us.

August 8, 2023
PsiBufet logo

Reply from PsiBufet

Thank you.
High level of customer service is very important to us 🫶 We are really happy that you and your dogs are satisfied ❤️
Best regards,
PsiBuffet Team

Show reviews in all languages. (3,148 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look