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PSNUNIVERSE 

This company’s rating is unavailable due to a breach of our guidelines.

Video Game Store
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Rated 4 out of 5 stars

GENUINELY BEST SITE TO BUY PS 5 GAMES FOR REAL..... YOU CAN SPEND YOUR VALUABLE MONEY FOR YOUR GAMES BUT SOMETIMES DELIVERING GAMES CAN BE TAKE MORE TIME THEN THEY SAY OTHERWISE I BUY 5 GAMES ALL WORK... See more

Rated 5 out of 5 stars

Purchased game on march 2026 but due to some issues game was not working so had a conversation with team member and they ordered game once again for free and provided proper solution on time. Great wo... See more

Rated 1 out of 5 stars

Game login nahi dere rent pe li h pagal bana dita hai barbar kehry i will tell wait qr bej ka thkk gya hon had ha i dnt think it geniune or not

Rated 5 out of 5 stars

It’s worth and had a great experience with the psn universe team and communication. Thank you for building a good connection and trust , hope so our bond stays long .

Company details

  1. Video Game Store

Written by the company

Introducing our newly launched website, we are proud to offer a wide range of PlayStation, PC, and Xbox games at affordable prices. With 7 years of experience in the local market and through WhatsApp, we have established ourselves as a trusted seller. Now, with our website, we aim to provide a convenient and reliable platform for gamers to access their favorite games without breaking the bank. Explore our collection and enjoy the thrill of gaming at budget-friendly prices.

Contact info

Breach of guidelines

All reviews

(744)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

The Delivery and customer service is…

The Delivery and customer service is below 1 star. Its a shame we cannot rate these people zero stars as they don't even deserve 1 star.

Their website shows they deliver games within 24 hours of receipt of payments but i had to wait and constantly mail/message them for 3 days before they sent a userID and password for the game account. after which i was supposed to call them to get the steam guard code. I have been callinng them since last 12 hours and they have not responded. PATHETIC service. PATHETIC attitude. People looking for cheap games should look somewhere else rather than waste your time patience and money on these people. ZERO STARS!

June 8, 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

Rated 1 out of 5 stars

Worst experience like they say…

Worst experience like they say immediate delivery but whenever I purchase game from them they always take about 1-2 days to deliver it. The management team also don’t reply on time they take hours to respond back and doesn’t take calls

June 7, 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

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Rated 1 out of 5 stars

One of the worst experiences I have…

I purchased one game from this site.
Login details sent but not able to login without otp.
i tried all contacts available, no one replied and no one picking up the call WhatsApp or direct.Not repsonding to whataspp messages also.Never buy from this site.In website to many screenshot but i think all are fake

June 2, 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

Rated 4 out of 5 stars

definitely not a fraud

definitely not a fraud. i have brought 5 games and all delivered within 1-3 days. Only problem is the delayed response or no response. Nevertheless NOT A FRAUD

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

call of duty modern warfare

Bought call of duty modern warfare. It has issues playing. Not everything can be played. Downloading issues. They provided an offline account. And wasn't communicated prior. I had tried calling for a week. Just being ignored. No response at all.

May 26, 2026
Unprompted review
PSNUNIVERSE logo

Reply from PSNUNIVERSE

We sincerely apologize for the delay and the frustration you experienced. We understand how disappointing it must have been to wait longer than expected for your game and then face difficulties reaching our support team. This is not the level of service we strive to provide.

Please share your order number with us so we can investigate your case and assist you as quickly as possible. We truly value your feedback and are committed to improving both our delivery process and customer support.

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