Don't bother - never worth the wasted time trying to get the staff to comprehend simple facts.
Dont bother, waste of so much effort as none appear to comprehend basic information.
Sadly, despite explaining online via their chat services, a call to explain the key facts, transfer to another department that didn't even answer their line, not a clue as none of thr front line telephone staff wouldn't listen and hence, didn't comprehend the claim wasn't a repetitive strain disorder matter.








