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3.7
3 reviews
No history of asking for reviews
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I needed to replace a Rabanne Refill for FAME perfume as it was faulty.
When I contacted the company the person I dealt with most was Mariangela F, and I also corresponded with Silvia.
Mariangela was very prompt in her replies, courteous and extremely helpful.
Although the process to replace the item took longer than I had hoped, it was dealt with and I am very happy with the customer service I received.
Made me take my advert down. No reason given. No reason for them to do this. There are still many adverts on that site exactly the same as mine. Overkill.
Puig is the company that owns L’Artisan Parfumeur and as I am unable to leave a review for them directly I shall do so via this route.
I ordered some perfume from L’Artisan perfumeur and did not receive the gift offered at checkout,this I am told was a product issue & a mistake on checkout so I did not receive what I expected. After several unproductive emails including photos, I am giving up & will not be ordering again or recommending L’Artisan Perfumeur.
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