Pulsar Vertex Fire & Security  Reviews 21

TrustScore 4 out of 5

4.2

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Company details

  1. Security System Installer
  2. Fire Alarm Supplier
  3. Fire Protection Equipment Supplier
  4. Security Equipment Store
  5. Security System Supplier
  6. Solar Energy Equipment Supplier

Written by the company

Pulsar Vertex Fire and Security is a leading company that provides tailored and cutting-edge fire and security solutions for businesses in the U.K. With more than 18 years of experience in high security systems, we have the expertise and knowledge to install and maintain CCTV, alarms, access control, fire safety, and perimeter security systems for various sectors and industries. We work with the best manufacturers in the fire and security industry and deliver cost-effective services with a fast turnaround and delivery. We also offer 24/7 emergency support and regular maintenance and repair services for all our systems. We listen carefully to our customers and offer the best options based on their specific needs and budget. We pride ourselves on our professionalism, reliability, and quality of workmanship. Contact us today and get one of our representatives on site for a free site survey and let’s find out together how we can help you with your safety needs. Pulsar Vertex Fire and Security is your trustworthy fire and security systems partner in the U.K.


Contact info

4.2

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not recommend this company or…

Do not recommend this company or service at all. I have been trying to contact them for weeks regarding an alarm installation they done. No one has bothered to contact me back, fix the issue and I have been ignored. The tracking fell off the wall- they clearly do not use the right material, and did a bad job. Unable to use the system they installed, as the wiring has now become loose. They won't even answer my calls or messages to try and fix the issue. Do not use this company. Absolutely not worth your time or money.

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

We had a complete fire alarm and CCTV…

We had a complete fire alarm and CCTV system installed by Pulsar Vertex at our warehouse. The team was efficient, tidy, and knew exactly what they were doing. Everything was explained clearly, and the follow-up support has been great. Highly recommended for commercial security projects

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be more pleased with the…

We couldn’t be more pleased with the service we received! Luis and the Team were brilliant from start to finish. He installed our alarm system efficiently and professionally, and then took the time to walk us through the entire procedure with patience and clarity. Luis ensured that we understood every aspect of how the system works, leaving us feeling confident and secure. His attention to detail and friendly, approachable manner made the whole experience smooth and stress-free. Highly recommend Luis and the service. top-notch!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed. I didn’t know much about fire safety regulations, but they guided me through the entire process. Installers were punctual, polite, and finished ahead of schedule. You can tell they care about getting things right

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Professional Work

Quick and Professional Work.
The team was punctual, worked efficiently, and completed the installation ahead of schedule. Our security system is top-notch, and the ongoing monitoring gives us peace of mind.

April 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with! Would highly recommend 👍🏻

March 26, 2025
Unprompted review
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Reply from Pulsar Vertex Fire & Security

Thank you so much for your fantastic review, Eduart! We’re thrilled to hear that you’re satisfied with our fire and security services. Your feedback motivates us to keep providing high-quality solutions and exceptional service. If you ever need assistance or have questions, don’t hesitate to reach out!

Rated 5 out of 5 stars

Many thanks to Luis and his team

Many thanks to Luis and his team. They were quick to execute an install for us.

November 22, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

We greatly appreciate your kind words and 5-star rating! Our team works hard to ensure the safety and satisfaction of our customers, and it’s rewarding to know that we’ve met your expectations. Thank you for trusting us with your fire and security needs!

Rated 5 out of 5 stars

Quick Service

Quick Service
Well done job

December 6, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

Thank you for taking the time to share your positive experience with us! We’re delighted that our services have lived up to your expectations. Your feedback is invaluable, and we look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Thank you Mr Louis for good job .

November 1, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

We’re so grateful for your amazing review! Providing reliable fire and security solutions is our top priority, and it means a lot to hear that you’re happy with our service. If there’s anything we can do to assist you further, please don’t hesitate to get in touch!

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Rated 5 out of 5 stars

Very professional team

Luis and his team were very professional throughout and set up a very easy to use Security System for my warehouse with CCTV and Alarms that can be set and monitored from the apps on my phone. Luis was happy to meet and discuss requirements on the weekend and work late to ensure the job was done in a quick timeframe. Would definitely recommend.

October 30, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

Your 5-star review truly brightened our day—thank you! We’re committed to delivering outstanding service and dependable security solutions, and it’s wonderful to know that our efforts are appreciated. We’re always here to help whenever you need us!

Rated 5 out of 5 stars

Best fire alarm installation engineer with economical price

Best fire alarm installation engineer . best price anf fully professional installed system in my shop with in a day without any disturbance. very economical prices as compared to markete definitely i would recommend louise .

September 20, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

"Thank you so much for your kind feedback and 5-star review! Ensuring your safety and satisfaction is always our top priority. It’s wonderful to know that our services met your expectations. We’re here if you ever need any further assistance!

Rated 5 out of 5 stars

Excellent 👌

Louis is helpful, good service and completed work in a day without disruption to the business.

September 5, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

We truly appreciate your glowing review,Praveen! Providing reliable fire and security solutions is what we aim for, and it’s incredibly rewarding to see that our efforts are making a difference. Thank you for choosing us!

Rated 5 out of 5 stars

Great service and price

Great service and price, highly recommend them.

August 12, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

It’s fantastic to hear that you’re happy with our services, Jaggy! Your 5-star rating means the world to us, and we’re thrilled to have earned your trust. Please don’t hesitate to reach out for any fire or security needs in the future!

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Rated 5 out of 5 stars

Been using different Fire servicing…

Been using different Fire servicing companies and when I phoned Luis to take over a few sites ,he showed me he knows the trade in depth , so I feel we will be using their services in the long run from now on.

February 16, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

Thank you for your amazing review, Hugh! We’re delighted to know that you had a positive experience with us. Our team works hard to deliver quality and reliability, and we’re so glad it shows. We look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service, ihd some truble at nigth time nosy alarm and mr lowis
Showed how to stop it
He is very good profesional person👍

February 15, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

No problem at all , sir. We are here to help and make you feel safer . We appreciate your feedback . Its been a pleasure .

Rated 5 out of 5 stars

Finally

Good price, excellent job and lovely people....what else you want from someone who is fixing your CCTV system. I was more than happy with them.

January 16, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

We’re incredibly grateful for your feedback and 5-star review! Knowing that our fire and security services have met your expectations inspires us to continue delivering excellence. Thank you for supporting our work!

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Rated 5 out of 5 stars

Used this company for my home alarm and…

Used this company for my home alarm and cctv. They are very good at their job. Very knowledgeable and reliable. Turned up when they said and was very reasonably priced. Would definitely recommend.

February 2, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

We’re overjoyed to see your 5-star review! Your kind words mean so much to our team. Delivering top-notch fire and security services is always our goal, and it’s wonderful to know we’ve earned your trust. Thank you again!

Rated 5 out of 5 stars

Outstanding perimeter security system…

Outstanding perimeter security system installation we just got fitted in our warehouse . The monitored CVTV system is easy to use and keep our premises connected to the alarm receiving centre 24/7. I can’t thank Luis enough for such a great service and product! Highly recommended for any business looking for a reliable security provider.

January 18, 2024
Unprompted review
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Reply from Pulsar Vertex Fire & Security

Thanks for your kind words. Let us know if there is anything else we can assist you with. All the best , Olusola .

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