Excellent experience with this seller on discogs..very well packaged and quick delivery.. item as described and great communication from seller.. couldn't be better.. would buy from here again..
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Review summary
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I order direct on their website and occasionally on the eBay shop. Fabulous choice of albums you don't see elsewhere at wonderful prices. Everything is always well packaged with a reasonable delivery... See more
Highly recommend this company. In the day of pre-ordering/back orders - if youre patient then all orders are fulfilled. Phil is obviously very busy (a good sign!) but will always go the extra mile.... See more
Great communication, great service, item well packed for shipping, it was my first order and gives me confidence to buy from here again.
4.5
Excellent
87 reviews
No recent history of asking for reviews
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Replied to 100% of negative reviews
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Fab selection of products and great…
Fab selection of products and great service. Thank you!
December 16, 2023
Unprompted review
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Horrible experience
Horrible experience. Ordered from their website. Waited for a number of days to confirm dispatch. Was told it would be with me at the weekend. Surprise Surprise.. never came. Never even dispatched the record in the first place. PayPal notified.
February 7, 2024
Unprompted review
Reply from Punktofunkheaven
Hi Mark . sorry to hear you had a horrible experience.If you could email us your order number [ our email address can be found on the homepage of our website] we'll do our best to sort things if we haven't already done so.
I'm not even sure this company exists
I'm not even sure this company exists. I bought a record, didn't get a confirmation email but they still took the money. Sent numerous emails to them but have had no reply. Going through my bank to retrieve the money. Avoid this company
January 5, 2024
Unprompted review
Reply from Punktofunkheaven
hi Gordon.sorry to hear you've had this issue.If you could email over your order number [ our contact email address can be found on our website homepage] we'll do our best to sort things for you.
ITEMS SHOWING AS IN STOCK ACTUALLY AREN'T!!
Ordered a box set CD, clearly showing that it was in stock. I then get an email saying my order had been cancelled due to the item being out of stock.
I did receive an immediate refund which was very much appreciated, but there is lots of records, CDs etc that I was interested in purchasing in the future, but now I can't rely on anything showing as 'in stock' actually being available.
Websites are totally useless unless they are up to date!
Update: so 2 weeks on and this company is blatantly showing the item I ordered as "in stock". Why? Because they are clearly an inept operation.
I recommend no-one buys from this company, as they can't maintain their stock/website properly so are misleading customers.
January 1, 2024
Unprompted review
Reply from Punktofunkheaven
Hi John. sorry to hear you had this issue with your order. we do our best to keep things up to date but as we sell on several different online platforms items unfortunately do occasionally drop out of stock.most items we list can usually be back ordered and restocked in a timely manner if they are not on the shelf hear at punktofunkheaven HQ. With regards to your update, the item would have been showing as in stock again due to a restock from our suppliers.
Great Communication
Purchased an item without realising it was on back order, I waited for a while before deciding to cancel the order. Emails were answered almost instantly with a refund issued. Will definitely recommend.
October 11, 2023
Unprompted review
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