Pupganics Reviews 

173
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently share that the overall quality is fantastic, noting that their dogs truly enjoy taking the supplements and experience noticeable improvements in their skin, coat health, and daily energy levels. Many pet owners appreciate the clean ingredients and find that the products effectively help reduce persistent scratching, itching, and general discomfort. However, some customers also noted severe delays with international shipping and excessively long delivery times. A few other people also felt that unexpected automatic subscriptions, unexpected charges, and complicated refund processes were major frustrations during their purchasing journey.

What people talk about most

Product

Clients share ambiguous opinions on product as some reviewers express great satisfaction with improved skin... See more

Order

Users describe negative interactions with order processes, frequently highlighting significant delays and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction as reviewers noted their dogs... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some customers experience prompt... See more

Payment

Consumers express frustration with payment issues, reporting unexpected charges for recurring orders they did... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although delivery took a bit long, the products (Multivitamin and Dental Powder) have worked amazingly on my dog. He has been prone to itching, especially in his ears. After day one we saw a differenc... See more

Company replied

Rated 4 out of 5 stars

I am very happy with this product and my dog seems to enjoy them. The only issue I had was the deliver by ELTA , the Greek courier. They failed to deliver, claiming my name was not on the bell . They... See more

Company replied

Rated 4 out of 5 stars

I had the same experience as many and it seems that the use the SA postal system that does not notify you that there is a parcel for collection and the parcel took longer then 6 weeks to arrive. I als... See more

Company replied

Rated 5 out of 5 stars

Bo has been loving Pupganics dog chews these last few weeks — he scarfs them down like treats, not vitamins, which is a win in my book. As a former natural health practitioner., I appreciate that the... See more

Company replied


Company details

Written by the company

We are a team of passionate dog lovers committed to helping pets live longer, healthier lives. Using science-backed research to guide every formula, we create premium supplements designed to support your dog's health from the inside out, so they can feel their best every single day. Our products are made in the USA, GMP certified, and SQF certified.


Contact info

3.6

Average

TrustScore 3.5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(173)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MY DOG IS HEALTHY

MY DOG IS HEALTHY. I HAVE RECOMMEND THIS PRODUCT TO OTHERS.

November 12, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

That’s so wonderful to hear! 🥰 We’re so happy your pup is healthy, and thank you so much for recommending Pupganics to others. It means a lot to us! Give your pup a big hug from us! 🐾💛

Rated 5 out of 5 stars

My pooch loves these

My pooch loves these. They work well. Not going back.

November 11, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

We’re so happy to hear that your pooch loves them! 🐾 Thank you for sharing your experience and for making Pupganics part of your pup’s daily routine. We truly appreciate your support! ❤️

Rated 5 out of 5 stars

Ordering is easy

Ordering is easy, delivery is prompt and although I cook selectively for my dogs there is ease of mind knowing that they are getting the vitamins and minerals they need and which might not always be in the food they get.
Thank you, Pupganics, you are highly recommended!

October 21, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for this wonderful review! 🥰 We love that you cook for your pups with so much care, and we’re so happy Pupganics gives you that extra peace of mind. Thank you for recommending us, and give your furry family a big hug from us! 🐾💛

Rated 5 out of 5 stars

I have a somewhat unique situation here…

I have a somewhat unique situation here in Guam where we have taken on 6 rescue dogs. The people at Pubganics have gone out of their way to make sure our account is straight and we will continue to receive their product in way that allows for uninterrupted support to our K9 family members. Outstanding job guys! Keep it up!

October 28, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for these kind words! 🥰 Taking in 6 rescue dogs is truly amazing, and we’re so happy our team could make sure your K9 family gets uninterrupted support. Sending lots of love all the way to Guam! 🐾💛

Rated 5 out of 5 stars

My dog feeling and looking much better.

My dog feeling and looking much better.

October 1, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

That’s so wonderful to hear! 🥰 Nothing makes us happier than knowing your pup is feeling and looking better. Thank you for sharing, and give them a big hug from us! 🐾💛

Rated 5 out of 5 stars

Great talking with the person on the…

Great talking with the person on the matter of my dog , and helping out

October 24, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

We’re so glad our team could help! 💛 Thank you for taking the time to share your experience. Give your pup a big hug from us, and we’re always here if you need anything else! 🐾

Rated 5 out of 5 stars

My Frenchie is a very picky ester

My Frenchie is a very picky ester, but he never once lifted his nostrils to your beef flavour multivitamins🐾

October 11, 2026
Unprompted review
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Reply from Pupganics

We love hearing this! 🐾 Winning over a picky Frenchie is no small feat, so we’re thrilled the beef flavor is a hit with him. Give your little guy a big hug from us! ❤️

Rated 5 out of 5 stars

Helps my puppy greatly.

August 4, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for sharing this! We're so happy to hear the chews are helping your puppy so much. Give your little one a big hug from us! 🐾❤️

Rated 5 out of 5 stars

Wrigley loves the chews and looks…

Wrigley loves the chews and looks forward to the morning when she gets hers!

September 29, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

What a sweet way to start the day! We love hearing that Wrigley looks forward to her morning chew. Thank you so much for sharing, and give Wrigley some extra love from all of us! 🐾❤️

Rated 5 out of 5 stars

product showed up on time and the dogs…

product showed up on time and the dogs love it !!!

June 1, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

That's wonderful to hear! We're so glad your order arrived on time and that your pups are loving their chews. Thank you for sharing, and give them some extra belly rubs from all of us! 🐶❤️

Rated 5 out of 5 stars

My babies love these allergie support

My babies love these allergie support. They are showing signs that they are feeling better, not itching or scratching as much as they were.

September 17, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for sharing this with us! We're so happy to hear your babies are feeling more comfortable and enjoying some relief from the itching and scratching. 🐾

Rated 5 out of 5 stars

Great product

Great product. My dogs have improved in skin issues such as allergies! Great mail and shipping service

September 13, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for sharing this! We're thrilled to hear your dogs' skin and allergy issues have improved! It really means a lot to know the product is making a difference for them. We're also glad the shipping experience went smoothly. Thanks again for taking the time to leave this feedback! 🐾❤️

Rated 5 out of 5 stars

Excellent I love it 😻

Excellent I love it 😻

September 13, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

That's wonderful to hear, thank you so much! 😻 We're so happy it's working out well! Reviews like this really make our day.

Rated 5 out of 5 stars

The product does shown results after…

The product does shown results after taking it for a few months. My dog doesnt scratch as crazy as before, heat rash or hot spot doesnt seem to flared up that much anymore! 😊😊 And email enquiry response were quick to resolved too.

August 9, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

So glad to hear that! It's wonderful when you start seeing those results! Less scratching and fewer flare-ups make such a difference for their comfort. Thank you also for mentioning the quick email support, we always aim to help as fast as we can! 😊🐾

Rated 5 out of 5 stars

One order got lost on the way to me

One order got lost on the way to me, still I received my money back.

August 1, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you for sharing your experience! We're glad the refund got sorted out smoothly. We always want to make things right when something like this happens. We appreciate you giving us another chance. 🐾

Rated 5 out of 5 stars

It really works!!!

Delivery is always on time on my monthly shipments. My dogs love them. And I love how it easily crumbles to mix in with their food. I also noticed that my dogs' coats are soft and shiny. They have been very playful since taking these. Thank you

September 10, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for this wonderful review! We're so happy to hear your dogs are loving them and that you're seeing such great results with their coats and energy. Thank you for trusting Pupganics! 🐾

Rated 5 out of 5 stars

My dogs suffered from itch and one of…

My dogs suffered from itch and one of the Yorkies had intestinal problems, after beginning Pupganics , I have seen great improvement. I highly recommend it !

September 6, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Thank you so much for sharing this, we're so glad to hear about the improvement with the itching and your Yorkie's tummy troubles! Reviews like yours really mean a lot to us and to other pet parents looking for options. Thanks again for recommending Pupganics!

Rated 5 out of 5 stars

My dogs loves pupganics and the itching…

My dogs loves pupganics and the itching is less 🙌

May 1, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

That's wonderful to hear, thank you so much for sharing! We're so happy Pupganics is helping with the itching, that means the world to us. Thanks for being part of the Pupganics family!

Rated 5 out of 5 stars

I’m way happy cuz my dog is doing much…

I’m way happy cuz my dog is doing much better
To be honest at first I kind of disappointed cuz they just charge my card without my authorization, but I understand now cuz I’m subscribed to the company.
So I hope that my dogs will feel much more better and happier.
Now I’m not worry cuz every week I’ll be receiving my dogs pupganics vitamins.

August 3, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Hi there, thank you so much for sharing this with us! It truly makes our day to hear that your dog is doing much better! 🐾

We completely understand the initial confusion around the charge, and we're glad we could clarify things for you. We're so happy you're feeling good about being part of our subscriber family. Your dog's health and happiness mean a lot to us, and we're here for you every step of the way.

Thank you for your trust, and please don't hesitate to reach out anytime!

Rated 1 out of 5 stars

I ordered once and they have debited my…

I ordered once and they have debited my card without my knowledge. They have an automated response but otherwise there is no communication.

September 2, 2026
Unprompted review
Pupganics logo

Reply from Pupganics

Hi Karen, glad to hear from you! We appreciate the opportunity to clarify your subscription. We also want to apologize for the confusion. Our products have discounts under the "Subscribe and Save option which is why our website is designed to show the subscription as default. We understand that subscribing was not your intent.

However, this selection was confirmed in three separate places throughout the purchase process: on the product page, in your shopping cart, and again at checkout before completing payment. It seems that this was selected upon checkout when your original order was processed.

So we can further check, please send us an email with the subject "Trust Pilot Review - your name" and include the email address that was used upon purchase. We look forward to hearing from you.

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