Pupganics Reviews 16

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam! Scam! Scam!

I m so late to discover this site!
This company is not honest , I have never order their products every 4 weeks , they put me in the subscriptions and keep using my credit card for the payment! Its scam!
The product doesn’t work on my frenchie, I wonder those positive comments were fake, horrible buying experience!

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

Dogs seem to like the product

Dogs seem to like the product. Have had a sunscription since december 2025. Shipping is an issue. Sometimes it's 2 weeks (to rural Canada) the last time it was 30 days. Hard to plan a reliable supply when shipping is so sketchy. The last bottle was short 5 treats. But that was the first that I counted. That's an 8% shortage! The company seemed genuinely interested in getting to the bottom of the problem but haven't heard from them since...disappointing.

April 3, 2026
Unprompted review
Rated 3 out of 5 stars

Still waiting to see some measurable…

Still waiting to see some measurable results with our dog. We’ve been on the supplements for two months. She still had to have her cropping shot a week and a half ago because she was shaking her head so much and itching. It’s calmed down, but I don’t know if it’s from your product or just her regular reaction to getting the shot. I have three more months here I intend to let her have the full experience. Hopefully it’s gonna make a difference for her.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

Scam website, beware

I ordered products from this site, order #6103 and paid more than 100USD for the products. It appears to have shipped from China, despite the address being in the USA. I paid for a single shipment, but then they automatically subscribed me for payments every 4 weeks from my Credit Card. They tried to deduct another payment from my card. Luckily I blocked the card at the time. I never received the delivery, initially the tracking status of the shipment appeared to be updating. But now it stopped updating. I complained about the site to Meta. But they appear happy to let fraudulent websites operate with impunity on Facebook.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Product was ordered as a single order with no subscription. Product has still not arrived from China weeks later, and they charged my card again for my " subscription" that I never signed up for. Dishonest company

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

My Order

My first Order was in good condition but my second Order was a mess. All in broken pieces! They gave me a coupon to use on my next Order but they never used it. They also take really long to send my Order. I have been sending emails telling them to please send now! But no answer.
I am getting Disappointed in this Company! You need to improve your Customer Service and Shipping and packaging!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

My frenchie loves the product

My frenchie loves the product, really helped with her itching over the last 2 months or so. Highly recommend. Faster shipping would be the only plus.

March 26, 2026
Unprompted review
Show reviews in all languages. (16 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look