Pup Planet Reviews 

236
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Awesome and broad product range you wouldn't find in just any pet shop, if youre trying to find it they probably have it, or something similar! Lovely little store that isnt overwhelming even for my f... See more

Rated 5 out of 5 stars

Charlie is knowledgeable and extremely helpful. Best place in Kent to buy your dog food. We need more small businesses like this.

Rated 5 out of 5 stars

I ordered Ozzie's favourite frozen raw food on Sunday and Charlie messaged me to check if I would be around for delivery today. I had already made arrangements to go out so I asked him to pop it in m... See more

Rated 5 out of 5 stars

Personable, friendly owner Charlie helped me to find what I was looking for, which on this occasion was a mix of toys for my boys to enjoy as a reward for passing their training. I like how if Pup... See more

Company details

  1. Pet Store

Written by the company

Pup Planet is a small business with a big dream. Starting as an online store for dog supplies and growing towards a full experience with a dog cafe, dog park, day care, training, grooming and dog hotel. Pup Planet will be the number one destination for dog owners and their dogs. Together let’s aim to give all dogs in the UK a life they deserve… filled with fun & happiness. #smallbusiness #ukbusiness #lovedogs


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Business

Charlie is such a caring individual, will do anything for anyone. He runs a great business and loves what he does. I've been getting food and treats for my dog for quite a while. Would never go anywhere else.

July 26, 2025
Rated 5 out of 5 stars

Very helpful

Charlie has been really helpful and went above and beyond. He recommended the treats that were good for my dog, even took a video of the store, and talked about different treats and chews. Local delivery was fast too, arriving within 6-8 hours of ordering.

July 26, 2025
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Rated 5 out of 5 stars

Personable & Friendly

Personable, friendly owner Charlie helped me to find what I was looking for, which on this occasion was a mix of toys for my boys to enjoy as a reward for passing their training.
I like how if Pup Planet doesn't stock what you are after, Charlie will always look into this for future custom.
Can't ask for more!

July 2, 2025
Rated 5 out of 5 stars

Great advice

Great advice, great service, great products and good selection of foods and accessories, keen prices.

What's not to like?

July 4, 2025
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Rated 5 out of 5 stars

Excellent service

Charlie is friendly, polite and truly cares about his store, products and business. He is passionate about dog health and happiness. Nothing is too much trouble for him. He also supports local doggy businesses. Thanks Charlie!

May 10, 2025
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