Pupsdream Reviews 1,951

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Brought a xl bed arrived after 2 weeks, Very poor quality ask to return under consumer right,there website page says return within 100 day . Wouldn't accept a return offered a credit note not a... See more

Rated 5 out of 5 stars

Quick to arrive, and easy ordering experience. These definitely work! We noticed the difference within a few days with our Jack Russell who, when we first got her, was getting heaps of ticks. She neve... See more

Rated 4 out of 5 stars

Bed is cute & very soft. Guide didn't really match accurately for dog size though. Would have purchased next size up but don't want to exchange at this point because NO communication from seller durin... See more

Rated 5 out of 5 stars

Great machine, our dogs have slowed their barking down to just about nil, when they bark they realise that following the bark will be an uncomfortable sound. It is funny to watch their reactions and... See more

Company details

  1. Pet Supply Store

Written by the company

Pupsdream is the place to go for calming dog beds & pet accessories for the modern pet owner.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not buy from this company….

Do not buy from this company….. big time scammers….. they don’t accept returns and the quality is horrible!!! I still don’t have my items and I have spent over $80. They try to give you a $150% credit and the items get lost in delivery some how-going to report them…

June 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Extremely poor products o er price you won’t get a refund

Falsely advertised products over priced then when you want to return because it’s not what stated on there page they do all they can NOT to return/refund you so your left with crap that doesn’t work and a money off to purchase even more crap that doesn’t work or isn’t was it says it is website is fraud and joke

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service!…

Although we had to give the beds to a shelter, I could not have asked for better customer service. You followed through immediately on all requests and I appreciate that so much. Good luck to you in the future.
Susan Copeland

June 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Pupsdream scammers

Brought a xl bed arrived after 2 weeks,
Very poor quality ask to return under consumer right,there website page says return within 100 day .
Wouldn't accept a return offered a credit note
not acceptable after a number of email
They would refund if I took the bed to a dogs shelter.
Found out company in Hong Kong promising everything delivery nothing buyer beware

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

100% reccommend

PupsDream I have been ordering from for over 12 months now. I have not had a bad product. Ordering is simple and delivery is quick, the packaging itself has always been in tact. I have ordered blankets, beds, collars to help prevent fleas, mites and ticks and recently their pet nail filing which I have to admit is a god Scent it is the best machine I have ever used. My 3 bullbreeds absolutely love the product and I have recommended this company to my dog trainer and various family and friends all of whom have commented to me how impressed with this site and there genuine love for our animals. I shall definitely continue to support PupsDream as I feel a company like this with genuine positive reviews can help change peoples minds and their pets overall happiness 😊 thank you for everything PupsDream from myself and my 3 bullbreeds ❤

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

My dogs love these beds

My dogs love these beds! I was skeptical when I opened the package plus we have tried so many different dog beds - but these are truly special. My old guy tries to drag the bed around the house to have it with him and Sleeps very deeply when he is in it. Highly recommend!

June 12, 2025
Unprompted review

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