Pure Electric Reviews 

109
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic and professional company. From quote to completion. On time, excellent follow-up to ensure that my system worked perfectly, and I was happy. l highly recommend this company

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Rated 5 out of 5 stars

The whole process was top. Request for quote; a prompt answer Order taking: correct and well documented preparations: good communication to make sure installation would be without any hazards. I... See more

Company replied

Rated 5 out of 5 stars

Get off gas, fossil and fracking free is their motto and that’s what we’ve done. Thanks to the team at pure electric, Dave who plumbed our Sanden hot water heat pump, Mike and Vu who did our four Daik... See more

Rated 5 out of 5 stars

Matthew knows what he’s talking about. We installed two Daikin US7s (2.5kW) at specific locations in our *2* star weatherboard house in 2015. Worst monthly winter bill $160 and summer $60 which incl... See more

Company details

Information provided by various external sources

Pure Electric are the all electric professionals - Sanden Hot Water Heat Pump, Daikin US7 heating/cooling, Daikin Nexura radiant heating/cooling, Solar PV, Off Grid, Battery Storage, Methven Ultra Low Flow Showerhead


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4.8

Excellent

TrustScore 5 out of 5

109 reviews

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4.8

All reviews

(109)

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Rated 5 out of 5 stars

highly recommended!

I highly recommend Pure Electric. After having issues with our heat pump hot water, Matthew was able to give me some simple diagnostic things to do in order to pin point the issue, and in our case, it fixed the problem.
He was friendly, helpful and offered fantastic service.
We will definitely be looking to deal with Pure Electric in the future, both with product purchases, and any services we may need.

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Clear comms, detailed spec, neat install

We engaged Pure Electric to handle our all-electric heating and cooling for a new build. Matthew and his team provided a commendable service starting with an in-depth specification based upon our NatHERS rating (7.4*) and local climate data rather than a one size fits all formula for calculating the necessary heating & cooling capacity required.

Pure Electric's communication was clear and prompt, and their engineer was on-time, helpful and provided a neat installation of 3 split systems.

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

Quick response & very happy with service

I contacted Pure Electric on a Sunday when and hear back from them same day. They were able to come & install the following day which is very important when you have 5 adults ! We had another brand heat pump that never worked properly so we were a bit apprehensive installing another one but its been amazing so far. I like the way it will use the solar energy my panels are generating reducing costs even further. Service wise, there was lots of communication & both the plumber & electrician were prompt & professional. Very happy & highly recommend!!

June 20, 2019
Unprompted review

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