Don't buy....!!! WARNING....WRONG ITEM DELIVERED THEY WONT ACCEPT IT BACK AND OMLY OFFERED 5% REFUND...OR SEND BACK AT OWN COST AND THEY WILL "CONSUDER" PARTIAL REFUND.....BEWARE...
Company replied
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Don't buy....!!! WARNING....WRONG ITEM DELIVERED THEY WONT ACCEPT IT BACK AND OMLY OFFERED 5% REFUND...OR SEND BACK AT OWN COST AND THEY WILL "CONSUDER" PARTIAL REFUND.....BEWARE...
Company replied
I purchased 3 rings from this company. It's supposed to be a lifetime guarantee yet they wanted to charge me 500. To have a prong repaired, redip and solder the 3 together. After horrible customer ser... See more
Company replied
I had to return my bridal band in 2019 due to the atone falling out. The company did replace it. Now 3 years later, my center stone is scratched and chipped. Their lifetime warranty states that their... See more
Company replied
Let me explain! The stones on the ring look absolutely beautiful! My concerns are that 1) the ring was much thinner than it appeared to be on the website. I beleive the images shown there must be ma... See more
Here at Pure Gems Jewels, for over four generations we’re sharing a single passion, creating the most beautiful simulated diamond jewelry for the most unforgettable moments. Our company designs and manufactures fine simulated diamond jewelry at the highest levels of quality, offering innovative designs and sophisticated setting techniques.
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It was easy. I picked out a ring and I got in a reasonable amount of time considering where it comes from. The ring is beautiful, she loved it. I will buy from Pure Gems Jewels again.
My fiancée loves her ring. It got here pretty quick. The only downside was, it couldn't be delivered to my exact location. I had to drive 2 hours to pick it up. But it was all worth it. To see my fiancée smile was all that mattered.
My ring is beautiful!!! Sparkles, and shines. Fits perfect to size. It isn’t as heavy as I was hoping, but it’s pretty solid gold. I’d definitely order from them again.
Love my ring!
The band is slightly thinner than the picture, but its still perfect! Absolutely Beautiful!
The online process was great I think the ring is beautiful but it doesn't look how it does online and my ring looks smaller than 1.5 carats
Thank you for an amazing ring set. Your customer service is excellent we needed a matching band and David from customer service went to the designers to see if it could be done. Not only did they do they have an additional percent off. It’s amazing and the quality is exemplary. Thank you again so much
Received within a timely manner. It is beautiful and I love it. I thought the band would be a little bit thicker but more and more I just love the size. I will be getting a matching ring.
They let me customize the perfect ring. Customer Service was great and very timely with answers to my many questions. The ring arrived very quickly and was beautiful. I will definitely use them again and refer my friends and family.
Excellent ring, awesome service and fast delivery. Definitely coming back to purchase for anniversaries and birthdays.
Arrived fast, no problems. All as I expected. THANK YOU VERY VERY MUCH! :)
Absolutely stunning!!!💞My ring is gorgeous!
I highly recommend Pure Gems when searching for your perfect ring. David with customer service was very helpful, informative and prompt to answer any questions or concerns.
Excellent, its very nice. She loved it ,great customer service . Little bit the ring size big but pure gems jewels offering me to send it back or resize it at local jewelry, i will do that since they recommended it And not avoid the warranty.
Thanks again David and Gabriel
Just love everything about the ring and the service
First off the ring is gorgeous!!! And the shipping was so fast it blew my mind!!! Thanks again
Easy transaction and ring was exactly as advertised
I am super satisfied with the ring, my wife loved it too much, I recommend 100% without a doubt
What a rollercoaster experience at first because communication stop after making the purchase I felt abandoned and ripped off. Pure Gems didn't send me email of confirmation of order or payment. I was going to rate 4 stars but 5 stars was a honest rating in my opinion.Someone did finally called me once then I felt a little at ease. The day FedEx delivered it and I open it. I was amazed how beautiful and breathtaking the way diamond sparkles and shines.The clarity was over exceeding my expectations the ring seem smaller than advertised on the website. My wife fell in love at first sight when she laid eyes on the ring and she can't stop looking at it. I recommend Pure Gems Jewels to everyone in the market for engagement rings she will say yes!
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