I ordered fresh linen fragrance and new car fragrance. The fresh linen is lovely. The new car fragrance is very disappointing. It's harsh and soapy, it smells more like a cheap toilet cleaner. It ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have ordered few scent oils, discovered that one of them smell weird ( nothing similar to fragrance). I understand sometimes there is mistakes but everything is solvable. Emailed pure scented for k... See more
Company replied
Absolute superstar of a company! It means so much that Pure Scented's shipping is free for baskets over £30 - thanks so much Pure Scented! It's a help for tiny businesses like mine just star... See more
Company replied
Constantly adding new fragrances, in fact they now do Brazilian Bum Bum cream scent! Hurrah! I always look forward to trying the newest and the dupe chart is fab, if you’re a fan of Jo Malone you’ll b... See more
Company replied
Company details
Written by the company
Discover your new favourite scented oils, over 250 fragrances in stock. Suitable for candle making, diffusers and all home fragrancing. Free shipping...
Contact info
Unit 6 Ilford Trading Estate, SS14 3DR, Basildon, United Kingdom
- 01268219806
- hello@purescented.com
- purescented.com
3.7
Average
523 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A* service and product.
Scents are as described, lovely and strong. I like the fact they are in a dropper bottle so there is no wastage.
Swift delivery A*
July 18, 2022
Reply from Pure Scented
Hi Tracy, thank you for the lovely review. We are delighted to hear we've met your expectations, thank you!
Advertisement
Amazing Supplier!
Amazing Scents very strong and long lasting! Mica Powder are very vibrant a little goes a long way!
Fast delivery all the time!
July 18, 2022
Reply from Pure Scented
Hi Cecelia, thank you for the great review! We are so glad to hear that you love our fragrances and mica powders.
Always enjoy the fragrances
Always enjoy the fragrances, such a large range to choose from. Such great and fast service *****
July 18, 2022
Reply from Pure Scented
Hi Melanie, thank you for such excellent feedback. We are so glad to hear that you love our fragrances and are impressed with the service you have received.
I always get great service from Pure…
I always get great service from Pure Scented. Oils arrived earlier than expected.
July 18, 2022
Reply from Pure Scented
Hi Judy, thank you for your review. We are very pleased to hear that you are impressed with the service you have received.
Smells amazing
July 16, 2022
Reply from Pure Scented
Hi Patricia, thank you for your review, we are so glad to hear you love our fragrances.
Advertisement
Reply from Pure Scented
Hi Jane, what a lovely message to read. Thank you for your feedback.
Easy to order and quick delivery
Easy to order and quick delivery. Have purchased a number of times and good service and products.
July 14, 2022
Reply from Pure Scented
Hi Jennie, thank you for taking the time to leave this review. It is great to hear the positive experience you have had with us. Thank you for your loyal custom.
Reply from Pure Scented
Hi Vivian, thank you for the 5-star review! We are so glad to hear that you love our fragrances.
2 bottles arrived broken
2 bottles arrived broken, picture was sent to customer service .
Was told more would be sent and I haven’t received anything
July 13, 2022
Reply from Pure Scented
Hi Natalie, we are sorry to hear that your replacement sent out has not arrived, please reach out to us at hello@purescented.com
Advertisement
Reply from Pure Scented
Hi Mimmy, thank you for your review, we are so happy to hear that you love our scents.
Very strong oils
Very strong oils. Great prices. Endless list of fragrances. Fast and reliable delivery service. Would highly recommend the company.
July 12, 2022
Reply from Pure Scented
Hi Deborah, thank you for your excellent review and recommendation.
Excellent from start to finish
Excellent from start to finish. Easy to use website with lots of items, advice ect. Fast delivery. Great affordable prices. Great customer service.
July 11, 2022
Reply from Pure Scented
Hi Clare, thank you for taking the time to leave this lovely review. It is great to hear the positive experience you have had with us.
Oils are very strong I only ever order…
Oils are very strong I only ever order from 2 places and pure scented is 1 off them
July 9, 2022
Reply from Pure Scented
Hi Vicky, thank you for the great review! We're so happy to hear that you love our fragrances.
Advertisement
Amazing company
Amazing company. So glad I discovered Pure Scented.
Fast delivery and the best products for my candle business.
Thank you Pure Scented for being so fabulous.
July 9, 2022
Reply from Pure Scented
Hi Vivienne, thank you for your lovely review. We're delighted to hear we've met your expectations. Thank you!
Excellent service
July 7, 2022
Reply from Pure Scented
Hi Lyn, thank you for your review. We are very pleased to hear that you are impressed with the overall service you have received.
Great company
Great company, great service and great prices! Their Fragrance Oils are lovely and all have a really good scent throw. I would buy them all if I could afford it!
I would definitely recommend Pure Scented.
June 23, 2022
Reply from Pure Scented
Hi Beverley, thank you for such excellent feedback. We are really happy that you were pleased with the service that Pure Scented provided to you and that you love our fragrances. Thank you for the recommendation.
Reply from Pure Scented
Hi Kerry, thank you for the great review, we are so happy to hear that you love our fragrances.
Advertisement
Loved my order Loved all the fragrances…
Loved my order Loved all the fragrances and the moulds delivered perfect. Can’t wait to try the new fragrances.
June 22, 2022
Reply from Pure Scented
Hi Lee, thank you for the 5-star review, we are so happy to hear that you love our fragrances. We hope to see you back soon.
High quality scents
High quality scents. Long lasting too. Great range. Love them all! X
June 22, 2022
Reply from Pure Scented
Hi Liz, thank you for the great review. We are so glad to hear that you love our fragrances.
Quality goods and fast delivery
June 21, 2022
Reply from Pure Scented
Hi Lisa, thank you for your review, it's great to hear the positive experience you have had with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.