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Rated 1 out of 5 stars

Broken and Unresponsive The unit broke in less than 6 months. It started making a very loud noise on and off for a while and then it became constant. I tried to contact them and they do not respo... See more

Rated 1 out of 5 stars

Complete and outer waste of my hard earned money. The Purifair does absolutely nothing to clean air or otherwise. The units are simply a placebo. We actually tested the units with ozone meters etc.... See more

Rated 5 out of 5 stars

I viewed these air purifiers for several days before finally buying the 7 pack. So glad I did. The quality, compact size, quietness, cost & portability make this a great little unit. Personally I’ve... See more

Company replied

Rated 1 out of 5 stars

It’s very presumptuous to request a review prior to the item arriving…. Post Script … well worth the wait ! Usually I read reviews and think to myself - is this real or a load of carefully constructed... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

PURIFAIR is a portable air purifier that eliminates bad pollutants anywhere you go.


Contact info

2.2

Poor

TrustScore 2 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Complete con

Complete con. Don't waste your money.

March 22, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Please be advised that our representative has reach you directly.

We would greatly appreciate your response.

Kind Regards,

The PURIFAIR team

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Rated 4 out of 5 stars

I have recently bought 3 of these

I have recently bought 3 of these. One for the lounge room and 2 for the bedrooms. Had them for a week. They are pretty quiet. The only negative is the bright blue light which is not great for bedrooms. I’ve put a sticker over it to help darken the room though.
I have no idea if they are actually doing anything yet though as we were already sick with the flu when they arrived. Fingers crossed 🤔
We have noticed our wifi playing up a bit, could this be related or a coincidence? Happy to do another review later on.

March 25, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback !

Please be advised that Purifiar has nothing to do with WiFi.

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

I love it

I love it. It makes fresh air for me.

March 21, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback !

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

High-quality awesome reputation awesome product

An awesome product that lives up to it's expectation.
The air in my house feels fresher and cleaner and breathable. Purifair makes a product of high quality an affordable pricing. Its customer service is second to none and they stand behind and support their product.

August 1, 2022
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you so much for your feedback !

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

Very happy

Can notice a difference in the air already

March 24, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback !

Kind Regards,

The PURIFAIR team

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Rated 4 out of 5 stars

The unit I received was a replacements…

The unit I received was a replacement for one that did not come. Your sales support team did an excellent job in dealing with the matter.

March 21, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback !


Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

Loves this items have help my partner…

Loves this items have help my partner with hes hayfever hes no longer needing a puffer. Both my kids have stope having little coughs or sore thwarts. Highly recommend

March 15, 2023
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you so much for your feedback !


Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

Pleasantly Surprised at results.

I was a little sceptical at first so I also asked for feedback from the 3 people I gave to test. All have asthma or allergies or trouble sleeping.

Myself I found I slept better from night one and then by day 4 I woak up with no blocked nose at all which is normally a nightly thing with animal fur floating around. Each night the blocked noses lessened upon waking. I have also noticed that I am breathing better with fuller breaths even away from it after sleeping with it on all night, every night for a week with it on the far side of my bedside. I have not been able to take a full breath in over 2 years since I got sick from mould and then covid and pneumonia bacteria atop that. Sounds stupid but it is like my lungs got a break overnight too and operate better in day. Not sure if this is a positive side effect of using every night or just a coincidence but eitherway I'm convinced they work.

Even my partner is noticing the difference in his quality of sleep and is sleeping through the night rather than waking up constantly.

It connects via a usb, you will need to plug into a usb charging head or straight into a powerboard with a usb port. The sound is a low hiss noise which reminds me of the sound the old toilet use to make when it was refilling. All and all easy for me to block out and if the fan in the room is on high we don't even hear it. There is a blue light when on and an orange light when off. It can be a little bright at night so i just put something to block it from our line of sight and it is fine.

The second one I lend to a friend to try for a week. She noticed after leaving on all day her sinuses were completely absent. She has asthma and allergies and was so convinced she wanted to buy one after one days use.

The third one I gave to my mother for her birthday, who said she slept until 430am rather than waking through the night. She has Asthma and a bad heart. She started noticing the difference after first use.

And the fourth I gave to my sister and her husband. She used for the first time last night and noticed after a slight improvement in her breathing but said the blue light was annoying at night. She is looking forward to see how it helps with her and her husband's asthma. Especially come winter.

March 14, 2023
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you so much for such an amazing feedback, you made our day!

Kind Regards,

The PURIFAIR team

Rated 3 out of 5 stars

Too noisy for me

I purchased two of these air purifiers recently. Lovely, neat and compact design. I just can’t get used to the low level buzzing sound they make though. I was very disappointed that the item is not, as stated, portable. It always has to be plugged in to work. This is not made clear in the advertising. According to the instructions they must be placed away from walls and furniture to operate properly so consider this when buying one. As a negative ion generator I think it does indeed clear the air. I will be gifting them to other family members

March 14, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback!

Kind Regards,

The PURIFAIR team

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Rated 4 out of 5 stars

Great other than the bright blue light keeping me awake

Great, my breathing has improved and also the random eye infection I’d had for months. But what is up with the blue light power button and circle around the top? Everyone ones blue light is bad for your sleep rhythms etc. I’d cover it but that would defeat the whole purpose as the air is coming from that area. Now I have to sleep with an eye mask on and the whole point was to purify the air which was causing my eye psoriasis. Can you make it orange like the off button light?

February 22, 2023
PURIFAIR logo

Reply from PURIFAIR

Hello Courteney,

Thank you for your feedback. We will take this into consideration.

Best,
The PURIFAIR team

Rated 4 out of 5 stars

I bought it for my bedroom as I have…

I bought it to use in my bedroom as I have sleeping problems. I did not realise that it was so small. It helped a bit I think; still testing it.

February 23, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi Nilgun,

Thank you for your feedback!

Best,
The PURIFAIR team

Rated 5 out of 5 stars

Really quick delivery time

Really quick delivery time, and they seem to be really great.

February 22, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you so much for your feedback!

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

I ordered the 3 pack of air purifiers

I ordered the 3 pack of air purifiers, and they arrived promptly. However, one didn't work. I contacted the company via "live chat" and they were able to sort the issue by sending a replacement unit, which arrived within a few days,
Since I first started using these units, I have not been sneezing and am able to breath more easily.

February 21, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for your feedback !

Kind Regards,

The PURIFAIR team

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Rated 1 out of 5 stars

Only works for a couple days

We bought 3 of their products for Christmas. The company promotes that the product is “as quiet as a whisper”, operating at <27dB. All three of ours are way louder than that and also make scratching and crunchy sounds. I measured one as loud as 60dB, more than double the advertised level. All three were like this within the first 3 weeks of using them.

February 27, 2023
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Hi there!

Thank you for your feedback.

Please be advised that our representative has reached you directly and we look forward to hearing from you.

Kind Regards,

Purifair Support

Rated 2 out of 5 stars

Not chargeable to be portable

I purchased several, gifting to family. But they need to be plugged in to work. Also some do not turn off, pressing the button does nothing.
Ads say portable, say open box and press button. This does not happen with mine.

February 26, 2023
Unprompted review
PURIFAIR logo

Reply from PURIFAIR

Dear Elizabeth,

Thank you for your feedback.

However, in order to resolve your issue, we need your personal information so we can reach out to you.

We look forward to hearing from you.

Kind Regards,

Purifair Support

Rated 4 out of 5 stars

We received the Purifair when promised…

We received the Purifair when promised and it was put to immediate use in my wifes room.
she has slept much more soundly and feels like she has had a good sleep.

February 13, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

Happy with product and delivery

Very good price, prompt delivery and a nice compact size.
My only complaint would be an off switch that is not a bright orange light.

January 27, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you for your feedback !

Kind Regards,

The PURIFAIR team

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Rated 5 out of 5 stars

Very quiet and looks very good

Very quiet and looks very good,
Forget its on in the day when not in my room

February 10, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for your feedback !

Kind Regards,

The PURIFAIR team

Rated 5 out of 5 stars

Very easy company to deal with

Very easy company to deal with. My questions before purchase were answered with advice which accurately addressed my concerns.
Delivery was prompt. Package was secure. Installing was easy and house is much fresher.

February 2, 2023
PURIFAIR logo

Reply from PURIFAIR

Hi there !

Thank you so much for your feedback, we appreciate that !

Kind Regards,

The PURIFAIR team

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