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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the natural ingredients and the product's ability to keep them full. Many find the taste pleasant, especially when mixed with other ingredients, and value the product for its nutritional benefits and natural composition. The convenience of quick delivery and the ease of managing subscriptions are also frequently mentioned positives. However, some people were dissatisfied with the product's taste and texture, describing it as gritty or bland, and noting a bitter aftertaste. A few customers also reported issues with customer service, including unaddressed queries, lost packages, and a lack of support. There were also concerns about the consistency of flavors, with some reviewers feeling that different varieties tasted too similar or did not match their descriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many customers appreciate the natural ingredients,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers appreciate the natural ingredients and the health... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express frustration, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them. The Cherry Bakewell & Mixed Frui... See more

Company replied

Rated 3 out of 5 stars

I bought their selection pack of 14 sachets and they are tasteless and a vile gritty texture. I tried a bit with yogurt and it was horrible. I mixed a bit with fruit and juice and it was no better a... See more

Company replied

Rated 3 out of 5 stars

I really wanted to love this product because it has a lot going for it. The gritty texture is actually a positive for me and adds to the wholefood feel. However, the flavour doesn’t quite align and th... See more

Rated 4 out of 5 stars

I ordered thw variety starter pack, admittedly a little bit priceyer than Id like. I had banana today which tasted as expected, like its ingredients. I like that its made locally to me and out of actu... See more


Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

200 reviews

5-star
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Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

No problem with delivery etc

No problem with delivery etc. I'm sorry I just don't like the product, I had the taster pack so I could try all the flavours, tbh there's not a lot of flavour in any of them, but what there was I didn't enjoy at all. I also can't handle the gritty texture. So I won't purchase again.

May 17, 2026
Unprompted review
Purition logo

Reply from Purition

Thanks for giving Wholefood Nutrition a try and for sharing your honest feedback.

Wholefood Nutrition is intentionally quite different to conventional shakes — the flavour comes from real food ingredients, with no artificial sweeteners, flavourings or texture enhancers, so the taste is naturally more subtle and the texture more nutty than ultra-processed powders.

Some people really love that real food approach, while others prefer something smoother or sweeter, and we completely understand that it won’t be for everyone.

We really appreciate you trying the sample pack first and giving the products a fair go.

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Rated 3 out of 5 stars

The customer service was good but I…

The customer service was good but I will not be buying again.

I bought a variety to try as shakes as that is my preference before I considered a subscription which I will not pursue. The banana one is more of a 'hint of' and to be honest I also found the texture really gritty despite putting it through a blender and even trying it with an added spoon of greek yoghurt. Sadly for me the coconut ingredient was too prevalent in all of them even though coconut was not in the flavour description chosen. I don't know what percentage is used (the sachets don't state) perhaps this could be modified.

One further suggestion is to have some water afterwards.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 4 bags of their new product

Ordered 4 bags of their new product. After trying one I wanted to return the other three. Emailed for return instructions- they replied they accepted my return and would send further details. Chased this up a week later and still no reply. Clearly don’t like giving refunds. Won’t ever order from them again.

May 4, 2026
Unprompted review
Purition logo

Reply from Purition

Hi Jo, thanks for your feedback and apologies again for the frustration caused here.

We investigated this fully after seeing your review and found that your follow-up email unfortunately didn’t land in our inbox correctly, which meant you didn’t receive the return details when you should have done. This was a genuine error on our side, not a refusal to refund.

We’ve since contacted you directly with the full return information and, as covered by our Money Back Guarantee, we’re very happy to refund any Protein & Fibre you don’t want to keep.

Thanks again for giving Protein & Fibre a try.

Rated 1 out of 5 stars

I loved the idea of Purition but...

I loved the idea of Purition, and I loved the products. I ordered the 14 sample pack, then big bags of my favourite flavours. Shipping is fast.

However, the large bag of pistachio is not the sane as the trial pouch, I think its actually unflavoured. I contacted purition with photos (obvious colour difference as well as the taste) and included the batch numbers - really all they would need to see - and nothing. No customer service at all, in almost 2 weeks. So I would have probably been a long term regular customer but having 0 aftercare is a no for me

May 4, 2026
Unprompted review
Purition logo

Reply from Purition

Thanks for taking the time to leave your feedback. We’re really sorry to read this, especially as it’s clearly not the experience we want anyone to have.

The Pistachio recipe and ingredients are exactly the same between the sample sachets and larger bags, and we haven’t had any similar reports, so we’d genuinely like to investigate this properly for you using the batch details and photos you mentioned.

We also respond to customer emails daily, so if you haven’t received a reply then your message has almost certainly not reached us correctly, which we apologise for.

As there’s no name attached to the review, please could you contact us again at hello@purition.co.uk or on 01743 444397 with your batch details so we can look into this properly and get it resolved for you.

Rated 1 out of 5 stars

I really wanted to like Purition…

I really wanted to like Purition because the ingredients seemed healthy and natural, but unfortunately it triggered my gallbladder symptoms quite badly. If you have gallbladder issues or struggle with higher-fat products, it’s something to be cautious about. The flavours and quality were ok otherwise, but sadly it just didn’t agree with me personally. I do think this should be explained by the company before purchasing.

May 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Love Purition!

Fantastic product and super fast delivery!

We love Purition in our house! Chocolate and Blueberry are our favourites, but there hasn't been any flavours we're disliked!
I have it in a smoothie every day when I’m in the office, with almond milk, frozen fruit, a banana, and collagen.

It’s such an easy way to incorporate real goodness into my daily diet without any fuss. It keeps me feeling full, energised, and has become a staple in my routine.

The kids love it too, especially mixed with live yoghurt or blended into a smoothie with cottage cheese, which makes it really versatile for the whole family. It’s been a great fit with our goal of cutting down on ultra-processed foods, while still keeping things quick and convenient.

I’ve ended up talking about it all the time because people keep asking what I’m doing differently - I’ve lost weight, and my skin and hair have noticeably improved, which has been a lovely bonus. It just feels like such a simple, natural way to support a healthier lifestyle!

May 5, 2026
Unprompted review
Rated 3 out of 5 stars

I really wanted to love this product…

I really wanted to love this product because it has a lot going for it. The gritty texture is actually a positive for me and adds to the wholefood feel. However, the flavour doesn’t quite align and there’s a bitter aftertaste that takes away from the experience. The company is clearly onto something, but the flavours need refining—and not by adding sugar. Listening to customer feedback could turn this into a great product.

April 24, 2026
Unprompted review
Rated 2 out of 5 stars

Sadly very disappointing

I bought the starter pack of 14 flavours to take as breakfast and lunch alternatives in the run up to my holiday eating a small sensible healthy dinner in the evening. Firstly the results I didn't lose any weight at all.
Secondly the taste or lack of it is a large part of my disappointment. You cannot taste the different flavours at all. I made the lunch ones up as overnight oats with some fresh berries, the texture was ok and edible. The first couple of breakfast ones I mixed with yoghurt as it suggests on the packets and website, again these were ok with fresh berries to give it some flavour. But then the last few I tried as shakes, I was expecting them to be bitty with the seeds exactly as it tells you they will be. But what I hadn't expected was the gloopy slimey consistency you have to drink. It made me wretch.
I am sorry I like to support a new business and I am sure they are healthier meals than synthetic protein powders. But flavours seriously need to be worked on and consistency to have as a quicker shake. Unfortunately I wouldn't recommend to friends or buy again.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

If you want tasteless grit, go for it. Otherwise avoid!

I don’t mind the gritty texture ( I’ve convinced myself it’s good for me).
I ordered chocolate, chocolate and hazelnut, and banana. First I went for chocolate and hazelnut - just about bearable, thank god for the hazelnuts!
Next I tried chocolate - it’s horrible. No taste of chocolate, in fact no taste of anything - a dreadful mound of nothing. I don’t think I’ll risk the banana. Food is supposed to be enjoyable, not an ordeal once a day, which is what this was! The rest go into the bin - (far too complicated to return, and you have to pay to return it)
An expensive and deeply disappointing experience.

April 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I’m a week in with having these for a…

I’m a week in with having these for a lunch alternative. There isn’t a great deal of flavour and they are gritty but that tells me the ingredients are pure. I can read the label and when it goes in my mouth I know exactly what I’m swallowing. The subtle flavour is also a result of using natural flavours and not additives, bulking agents and sweeteners. Have used various well known brands of shakes over the years and always hated the sweetness of them. I don’t want a sweet, sugary drink for a meal so these have been great for me.

April 17, 2026
Unprompted review
Rated 3 out of 5 stars

Slow post sadly

Slow post. Order on Saturday and it doesn’t arrive until Wednesday at the earliest. However we love the sachets. We have them with Greek yogurt. As lunch it’s our first meal of the day and on average I’m losing a pound a day. But due slow post I’m going to run out.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Really disappointed in these

Really disappointed in these. They taste so bitter and gritty. There's no nice flavour to them and they're such small quantities. They're just not worth the money, leave a lingering bitter taste in your mouth and are not good value for money at all.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Shakes were too thin.

I was expecting a full starter pack with a measuring tape, cup and perhaps a recipe card, but all I had was the pouches.
I tried the cherry bakewell shake and it was too watery, even though I made it with milk...
So I am waiting for an email to send the pack back...
If I could I would give it a minus stars.

April 5, 2026
Unprompted review
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Rated 1 out of 5 stars

This does not work a a meal supplement

This does not work a a meal supplement. You need scales to weigh and you need to add milk and blend with a blender which is all inconvenient. It is half of the volume of huel so not filling at all. They say that they accept returns but you have to pay so also not easy. I would not buy again, very disappointing in taste, texture and convenience and leaves you hungry

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great alternative to synthetic protein powders

I'm not a fan of protein powders and was looking for something that would support my current calorie deficit but give me the right macros and I came across Purition. Works really well in baked oats, smoothie or overnight oats. I'm a big fan of the unflavoured one, vanilla & macadamia, pistachio, chocolate and chocolate & Hazelnut. The only one I haven't been a fan of is Coffee and Walnut. Having this for breakfast or in the afternoon post gym is great for helping me keep on track, hasn't led to any nasty flare ups in my skin and boosts my fibre intake every day.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I love this product!

I have tried Purition for the first time this week. I have had the cherry bakewell and the chocolate so far and I love it! I really like the texture and just shake it in a protein shake cup as I don’t feel the need to make the shake smoother by blending it. I love the natural flavours and the fact that it isn’t really sweet. I’m trying to lose a bit of weight gained during the menopause and I’m hoping that Purition will help me to do that. I really like the fact that all of the ingredients are natural with no added emulsifiers etc. I am really enjoying this product and highly recommend it.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Whole food conveniently packaged

I have been buying Purition on and off for several years, for nutritional and weight loss reasons. I have recently been diagnosed with diabetes so Purition will be helpful in managing the condition, as it has little sugar and is low GI.
My husband, also diabetic, resisted my attempts to get him to use Purition as he said it tasted bitter and he did not like the sweetener. Recently, off his own bat, he got a bag of the plain one and blitzed it with oatmilk and berries. Low and behold, he now loves the flavoured versions as they help fill him up and control his appetite during the day. Chocolate with a banana is a favourite as it tastes like a dessert. :)

Hubbie here. Turns out the "bitter taste" wasn't the sweetener. It was my Vitamin B deficiency!

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

I absolutely love purition

I absolutely love purition. What I like most is that it is vegetarian friendly , made up of all the natural goodness and high in proteins content . I love texture of their proteins shakes . This is the first meal replacement , that is so gentle on my digestive system. Their pistachio flavour is my favourite. Hands down best product 😀😀😀

March 18, 2026
Unprompted review
Rated 2 out of 5 stars

Initially the trial 25 pack seemed a good idea

Initially the trial 25 pack seemed an exciting prospect as i had gone entirely on the video on the website of the ingrefients and their manufacture/ production.
I made an error. None of it could have prepared me for the actual taste and texture. It was really difficult to get through after the 7th pouch. It looked disgusting and it turned to an unpaletable gruel in my mouth. Wont be buying more.!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Awful ...just awful

Awful ...just awful . Whichever way you have these sachets - shake, yoghurt or porridge the taste is artificial, in porridge it turns in some thick gloupy gel like texture and in every which way looks like you're consuming vomit which is not nice is it?! It may be nutritional but taste/ texture wise its just not palatable . £25 down the drain for an expensive trial pack . Get your nutrients from your daily foods is my advice.

March 13, 2026
Unprompted review

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