Purple Bloom Reviews 

I have a few deliveries from this company and loved the product despite the long lead time.
My last order (4 packs) was not like the other ones, there was something wrong with the product, both smell and ability to mix.
I contacted them straight away and despite 3 emails now, I've heard nothing back.
I've now contacted my Credit Card company and Trading Standards. They cannot be allowed to get away with selling a food product that is not as it should be.

Doesn't taste of anything really , quite bland,very light purple not vibrant like web picture.
I thought it was a British company but it
took 2 weeks to arrive ,had no tracking number so couldn't check on status .

Very poor. Still waiting on delivery. No reply from Purple bloom from email or Facebook message. Yodel seemed to have had the parcel for ages! Oh well, if only I had read the reviews first!

I bought some ube from them paid, never got a confirmation email, money left my account, then I email them , they never replied, that was weeks ago and never got the product either, now I want to report them so other people don’t fall for it either.

Don't fall for their scam offers. I ordered their "buy 2 get 1 free, plus milk frother & metal straw" the order took over 2 weeks to arrive, and was incomplete. They sent only 2 packs plus metal straw. I was missing the 3rd pack plus milk frother. I have tried to return the order under their returns policy. But 4 emails later I'm still being totally ignored.

I ordered this product, and when I received it found the colour of the powder that supposedly has just pure Ube and vanilla was a pale lilac colour. I’ve bought different brands of Ube and know it’s supposed to be a rich vibrant deep purple. If you look at their advertising, the video shows a deep vibrant powder that is mixed to make their latte, but the actual product does not look like this at all. No response to my question about why. And it makes me suspicious of what the ingredients really are.

Ordered and paid for the product. 3 days later got an email stating that they couldn't fulfil the order yet and there'd be a delay but the product would be with me within 7 days. 7 days later (10 days since placing the order) still no product and no further contact from them. Attempted emailing them multiple times without a response. As a last ditch attempt I contacted them on social media and they replied on Instagram and I finally got a shipment notification. At this point we're 2 weeks on since I placed the order. The order then came from outside the UK and arrived finally a week later. Externally the parcel wasn't damaged but inside the frother that came with my order didn't work. I told them this in an email and on Instagram and there has been no response. 0 stars for service, however the ube powder is actually lovely if you manage to get it. If the service had of been good and the frother in working order, it could have been 5 stars and we would have ordered from them regularly, but I think given our experience we'll be going elsewhere for our ube. I have a feeling they couldn't keep up with orders, and that can happen with a new company, but the lack of communication or response to what was starting to look like a scam from a consumer perspective wasn't acceptable. In 3 weeks waiting for the product to arrive I only managed to get a response one time. Had someone actually replied to my emails and told me what was going on I might have felt very differently.