Putney Plumbers Reviews 6

TrustScore 3 out of 5

3.1

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Company details

  1. Plumber

Written by the company

Faucet installation Shower installation Toilet installation Water heater installation Faucet repair Plumbing pipe repair Toilet repair Plumbing leak repair Garbage disposal repair Outdoor plumbing system repair Shower repair Water heater repair Water tank installation Water tank repair Annual Gas Safety Check Any Domestic Plumbing Bathroom Installations Heating Bathroom Repairs Bathroom Works Bathrooms bathroom specialist, bathroom installations, tiling, bathroom repairs, bathroom floods, bathroom leaks, extractor fans installed, shower enclosures, shower cubicle installation, flooring replace, shower screens fitted, shower pipes + flood, shower pipes+ leaks, shower pipes+ repairs Blocked Sinks Blocking Pipes Boiler And Gas Fire Boiler Controls, And Heating Pumps Boiler Fault Finding Boiler Installations Power Flush Burst Pipes Central Heating Controls Changing Tap Cloakroom Installations Cold Water Storage Tanks Combination Boiler Installations Commercial Boiler Installations Commercial Plumbing Commercial Repairs Commercial Work Cylinder Installations Cylinder Replacements Dish Washers Diverter Valves Domestic Plumbing Issues Each Gas Appliance Extractor Fans Fuel Burners Full Bathroom Installations Full Bathroom Renovations Full Central Heating Systems Gas Appliances Safety Checked Gas Emergency Gas Leak Repairs Gas Pipework Gas Safe Installers Gas Safe Registered Engineer Gas Safety Certificates Cp12 Gas Work General Plumbing Bathroom installations, bathroom leaks, bathroom taps, leaks, taps, shower pumps, WC, toilet repairs+installation, basin leaks+ replacement, bath leaks+ replacement, showers, shower valves, bidet, shower leaks, kitchen taps, waste, sinks, macerators, saniflos, insinkerators, washing machine installations, dishwasher installations, fridge freezer installations, outside taps, flood, burst pipe, cold water storage tanks, ballvalves, tanks, tank leaks, bath shower mixer taps, water softeners, repairs to shower, repairs to WC, repairs to basin, repairs to taps, repairs to bath, flood, pipe leak, specialists, expert, local, reliable, General Plumbing Services Guttering Inspections Gutters And Downpipes Heat Exchangers Heating Boilers, Breakdowns, boiler servicing, Gas Safety Certificates, Megaflos, megaflo servicing+repairs, hot water cylinders repairs+installation, boiler repairs, boiler leaks, radiators leak+replace+repairs, heating pumps repairs+ replace, thermostatic radiator valves repair+replace, thermostats, programmers, boiler installations, pipe leak, radiator leak+faults, boiler specialists, boiler faults, powerflushing, accredited installers worcester bosch, advanced installers vaillant, commerical installations, commercial breakdowns, commercial boilers, experts, local, specialists, engineers, faults, Heating Power Flushing Immersion Heaters Land Lord Gas Safety Checks Landlord Gas Safety Certificates Leaking Taps Light Commercial Luxury Bathroom Mains Water New Boiler System Our Plumbing And Heating Services Plumbing Specialists Plumbing Systems Radiator Bleeding Radiator Check Radiator Installs And Leaks Radiator Replacements Remove Radiators Repairs Radiator Replacing Tap Room Thermostats Root Removal Saniflo Installations Sanitary Ware Servicing & Installations Tap Repairs & Installations Tap Washers Thermostatic Radiator Valves Unblocking And Cleaning Underfloor Heating Vaillant Boilers Vented And Unvented Cylinders Video Camera Wall And Floor Tiling Washing Machines Water Filters Water Meter Water Softeners Water Supply Worcester Bosch Boiler Installations Putney Plumbers is a family run business which has been based in Putney since the 1990’s, providing a service to the domestic and commercial sectors. Putney Plumbers carry out a wide range of services which include plumbing, heating, boiler repairs, boiler installations, carpentry, blockages, drains clearing and bathrooms. Our office team are always on hand to book appointments and answer any questions you may have. We pride ourselves on having a great working relationship with our customers. Our rates are very competitive. No job too big or too small. Whatever job you have we will provide you with a friendly and professional service. Contact us today for a free estimate or for works required on 0208 789 0999!


Contact info

3.1

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would strongly advise anyone to avoid…

I would encourage anyone considering this plumber to proceed very carefully.

I hired them to connect a washing machine at my property. Instead of connecting it to the existing pipe that had previously served the old machine, they connected it to a different pipe. At the time of installation, I specifically asked them to verify the connection.

Several months later, it became clear that the washing machine had been connected incorrectly. This resulted in prolonged underfloor flooding in my basement, causing significant water damage and mould beneath the tiled floor.

The total remedial works amounted to over £30,000. I had to make a claim through my home insurance, pay an enormous excess, and my annual premium has since increased by over £1,500 as a result of the claim.

I raised the matter directly with the plumber. He came and of course forgot everything, when pressed , he advised me to "take it" or "come at us!". furhter escalation to the owner, who initially stated they would investigate, but I did not receive any follow-up or resolution.

For transparency, I also checked with recognised industry bodies and was informed that this plumber is not registered with them.

This has been an extremely costly and stressful experience arising from what should have been a straightforward installation. I am now pursuing formal advice regarding recovery of my losses.

February 24, 2025
Unprompted review
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Rated 5 out of 5 stars

I don’t believe the last 3 reviews as…

I don’t believe the last 3 reviews as must have been reviewing a completely different company
We have been using Putney plumbers for many years and apart from actually being local I woken heartily recommend them
Our most recent issue was a malfunction b underfloor heating system
Tony came over several times , always on time and got our system up and running despite many issues with it
Sebastian has also visited a few times and they are both tidy considerate helpful and very knowledgeable
Charges are reasonable and no hidden charges unlike some cowboys out there
Also their operations team are a delight to deal with . Always pick up the phone quickly and seem to be always available and are unfailingly courteous and helpful

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Very unhelpful manner

One of their plumbers came to repair a radiator leak and check the boiler as the pressure was dropping. The leak repair was carried out in a straightforward manner. When asked why the boiler pressure was dropping the plumber did not check anything but told us we obviously had a leak in our newly installed underfloor heating. His solution was that we should ‘move house’ as we would end up with a massive hole in our floor and he would never install wet underfloor heating. This was an extremely unhelpful and unnecessary comment causing us a lot of stress. The boiler was in fact faulty has since been repaired and the pressure is now stable.

July 4, 2024
Unprompted review
Rated 1 out of 5 stars

Poor service

A month ago I contacted them to fix issues with our shower. Someone came out a few days later, but said that his colleague needed to deal with it and the office would be in touch. That was fine, but I did not hear back from Putney Plumbers so I contacted them again -this time I was told that the colleague was on leave and they would get back to me. Eventually someone else was booked to ‘have a look’. Four weeks after my original call that appointment has now also been cancelled. The reason for the cancellation may have been legitimate, but I was unexpected to wait for a further week for them to come out. Very defensive and no sense of them caring that I was being let down again. I have given up!

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

No show plumbers- Rude staff

I booked an appointment with them for some plumbing work at my home. Confirmed with them the day before! I took the day off- early in the morning get a call for a plumber that he doesnt do the work asked of him. They said they would send a replacement. When you call their service there are a bunch of associates who basically do nothing - say they will call back, are rude, dont apologize and just make you wait! I wouldnt recommend their service to anyone if time is of the essence! I obviously couldn't get to that because no one showed up!

November 17, 2023
Unprompted review
Putney Plumbers logo

Reply from Putney Plumbers

Good Morning.
We have no record of this client on our data base.
There is another company calling themselves Putney Plumbers who she most probably rang.
The call if cancelling a client would always come from the office not one of our plumbers.
Please can you remove this.
Kind Regards
Elaine
Putney Plumbers Ltd
0208 789 0999

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