Puurefilters Reviews 

6,680
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the exceptional quality of the water filtration system, noting that it installs easily and immediately improves the fresh taste of their tap water. Everyday users truly enjoy the stylish design and appreciate replacing traditional bottled water with a reliable, simple kitchen solution that works seamlessly. However, some reviewers were not happy with delivery times, mentioning that packages took considerably longer than expected to finally arrive at their homes. A few other people also felt that fitting the system was somewhat tricky, noting occasional leaking problems or adapter compatibility issues with certain kitchen taps.

What people talk about most

Product

Consumers find the product to be positive, highlighting that the filter is very easy to install and... See more

Quality

Users describe positive interactions with quality, noting that the water tastes significantly better and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple and quick the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a mix of strong praise and some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are good filters. Easy to fit and use, an affordable price and look good too. The water quality is noticeably improved. The filter removes a lot of particles too. We've been mildly horrified at... See more

Rated 5 out of 5 stars

We moved house recently and the tap water was quite unpleasant to drink compared to where we lived previously - installed the Puure filter, let it run for 15mins & the taste and palatability of our ta... See more

Rated 4 out of 5 stars

It was well packaged, as advertised, quality construction. Easy to fit. Long delivery time from order. My kitchen tap has female thread and the correct adapters were included but no matter how tight... See more

Rated 5 out of 5 stars

Quite quick delivery, very easy fit to my tap. Very good taste results. However obviously my old filter jug gave me ‘fridge cold’ water which Puure filter does not, so I’m still filling my jug after f... See more


Company details

Written by the company

Protect your health from pollutants and improve the taste of your water with Puure®.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(6,680)

5,149 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve grown tired of drinking the…

We’ve grown tired of drinking the ‘healthy’, counter productive alternative to tap water; mineral water in plastic bottles. Since switching to puure we’ve not only noticed a reduction in limescale and plastic waste for recycling but our tap water tastes so much better. In fact the whole family did a taste test and the water no longer tastes of anything compared to the distinctly chlorinated flavour before the filter was fitted (which only too seconds)

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Marketing fad

Marketing fad, useless when it comes to actual filtering and improving water quality. Makes absolutely no difference

Additionally:
- shipping is from China and takes at least a week which is not mentioned except in fine print on page 7 of terms and conditions (the website mentions express shipping which by no means is "express)
- the valve switching tap water and filter broke after a year making the whole contraption useless
- when attempting to remove the filter to chuck in a bin where it belongs the plastic adapter broke and needed extra work to remove and replace

On the plus side (not that it matters):
- sleek design
- faucet adapters are handy and make things easier before they break

So if you're after a trendy gadget shipped from China and doing nothing to quality of your water this is your product!

But if either money or water quality matter stay away

September 10, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to fit

Easy to fit, well made, delay from order to delivery was overly long by current standards. All adapters needed to fit to various taps included with silicon gaskets. Having a female threaded connection I had to use one but despite tightening as much as I dare still leaking when using filter. Might try reconnect after PTFE tape applied? An additional note, my experience so far is that there is no noticeable change in my drinking water taste, advertising implies it? I can only assume it is filtering out the nasties, fingers crossed. Perhaps it will be noticeable when checking/changing filter?

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great water quality

Great water quality. Prompt customer service ♥️ glad i subscribed. They even remind me to change the filter. Definitely bonus. Thankyou.xx

September 9, 2026
Unprompted review

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