Pyle Audio Reviews 

427
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times, secure packaging, and reliable shipping services when ordering various audio equipment and home appliances online safely. Many people warmly appreciate the dedicated support staff who proactively assist with quick product replacements and answer technical questions effectively to ensure complete satisfaction. Some reviewers were not happy with occasional shipping delays, damaged cardboard boxes, and missing essential components upon arrival. Disappointed consumers also mentioned receiving defective items, encountering broken accessories, and experiencing communication difficulties when attempting to resolve problems with customer service representatives.

What people talk about most

Product

Users describe ambiguous interactions with product, while some consumers praise the outstanding quality, low... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising outstanding, prompt... See more

Quality

People report ambiguous experiences with quality, as while many reviewers praise the clear sound, outstanding... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and secure... See more

Order

Consumers find order experiences mixed, as reviewers frequently highlight fast, easy ordering processes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I reached out to Pyle about a wiring harness for a marine unit I bought second hand (still in the box) and honestly didn't expect much. As the unit isn't in production anymore, this wasn't an easy r... See more

Company replied

Rated 4 out of 5 stars

Great Price Pros;Nice little speaker, adjustable tones, the ability wire in additional speakers, and turn lights on or off separately from the power. Even has AM/FM radio with antenna. Con; Only t... See more

Company replied

Rated 4 out of 5 stars

I like the pre-amp tuner that they provide. The price was very reasonable. Customer service responded promptly when I have question and they were ready for a solution. I definitely would buy another.... See more

Rated 4 out of 5 stars

Besides the shipping which took a day or two late, all great. I may buy another one with HDMI or Optical input in the nearer future.

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Electronics Company
  4. Hi-fi shop
  5. Home Audio Store

Written by the company

Pyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.


Contact info

3.9

Great

TrustScore 4 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(427)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Top notch

I had small order. That didn’t matter to Pyle Audio. They got it right out to me, and I was able to finish my project very quickly after. The product was top notch and the package was securely packaged and promptly delivered. The price was also very reasonable. Thanks Pyle!

October 26, 2026
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Reply from Pyle Audio

Thank you for the fantastic review, Fredric! 😊 We're glad we could help you complete your project and that you're happy with your purchase. We appreciate your support and thank you for choosing Pyle!

Rated 5 out of 5 stars

The hinge on my Nutrichef oven broke

The hinge on my Nutrichef oven broke. After inquiring about replacement parts, Customer service contacted me, said they would look at the options and then offered to replace the entire oven. Amazing. I can't say enough about the quick response and service. Highly recommended.

October 29, 2026
Unprompted review
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Reply from Pyle Audio

Thank you for the amazing feedback, Timothy! 😊 We're happy our team could find a solution and make things right. Your kind words mean a lot to us, and we truly appreciate your recommendation and trust in Nutrichef!

Rated 5 out of 5 stars

Fantastic support

Their support team helped me troubleshoot an older product and get it running on newer hardware. They were prepared to help me explore warranty options if it came to that. Responded within 20 min of my initial email. Very suprised to get a quick and helpful response from anyone in the big 26.

November 2, 2026
Unprompted review
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Reply from Pyle Audio

Thank you for the wonderful feedback! 😊 We're glad our team could help get your product up and running. We take pride in providing helpful and timely support, and we truly appreciate your recognition. Thanks for choosing Pyle!

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Rated 5 out of 5 stars

On time fast service

Fast service great communication

October 26, 2026
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Reply from Pyle Audio

Thank you for the 5-star review, Terry! 😊 We're glad you had a positive experience with our team. We truly appreciate your support and trust in Pyle!

Rated 5 out of 5 stars
Pyle Audio logo

Reply from Pyle Audio

Thank you for the 5-star review! 😊 We're happy everything worked out well. We appreciate your support and hope you continue enjoying your Pyle product!

Rated 5 out of 5 stars

Excellent

Nice product. I’m happy

October 26, 2026
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Reply from Pyle Audio

Thank you for your 5-star review, John! 😊 We're glad you're happy with your purchase. We truly appreciate your support and choosing Pyle!

Rated 5 out of 5 stars

I love the product and was shipped…

I love the product and was shipped really fast.

October 23, 2026
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Reply from Pyle Audio

Thank you for the 5-star review, Gayle! 😊 We're happy you're enjoying your purchase. We truly appreciate your support and hope to serve you again soon!

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Rated 5 out of 5 stars

Cool 😎 I believe

October 23, 2026
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Reply from Pyle Audio

Thanks for the 5-star review, Danny! 😎 We appreciate your confidence in Pyle and are grateful for your support. Thanks for being part of the Pyle community!

Rated 5 out of 5 stars

I could afford a more expensive product…

I could afford a more expensive product but why, Pyle sounds great! My hole house is wired with Pyle

October 22, 2026
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Reply from Pyle Audio

Thank you for your loyalty, Darren! 😊 It means so much to know Pyle is part of your home. We're grateful for your continued trust and support. Enjoy the music!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! They handled my warranty claim professionally and promptly approved a replacement for my defective carving knife. I truly appreciate their support and their commitment to customer satisfaction. Highly recommend!

October 29, 2026
Unprompted review
Pyle Audio logo

Reply from Pyle Audio

Thank you for the kind words, Carolina! 😊 We're happy our team could assist you with your warranty claim. Your trust and recommendation mean a lot to us. We truly appreciate your support!

Rated 1 out of 5 stars

it's been 8 days since we ordered (1)…

it's been 8 days since we ordered (1) headset and we still don't have it...fulfillment isn't working well!

October 22, 2026
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Reply from Pyle Audio

We're sorry for the frustration caused by the delay. After checking the tracking information, we can confirm that the order has been marked as delivered. We apologize for any inconvenience and recommend checking with your local delivery area or neighbors in case the package was left nearby.

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Rated 1 out of 5 stars

I ordered a speaker stand last summer

I ordered a speaker stand last summer. I received the item but there was a bolt and nut missing. I contacted the company and they told me they would send me replacement parts. After receiving several emails saying they would send the parts, I never received them.

July 21, 2026
Unprompted review
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Reply from Pyle Audio

We're truly sorry the replacement parts never arrived, John. This is not the level of service we strive to provide. We understand your frustration and apologize for the inconvenience and lack of follow-through. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great equipment

Great equipment, excellent product descriptions. Outstanding customer service.

October 22, 2026
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Reply from Pyle Audio

Thank you for the wonderful review, Robert! 😊 We're glad you had a great experience with our products and team. Your support means a lot to us. Thanks for choosing Pyle!

Rated 2 out of 5 stars

I installed the new part

I installed the new part. It still does not work. The installation instructions leave a lot to be desired.

October 21, 2026
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Reply from Pyle Audio

We're sorry the replacement part didn't resolve the issue, John. We also apologize for the unclear instructions. We appreciate your feedback and will work to improve our products and support experience.

Rated 5 out of 5 stars

Our product showed up sooner than…

Our product showed up sooner than expected and perfect condition and the product itself is absolutely amazing worth every penny I'm very happy that I purchased your product thank you

October 22, 2026
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Reply from Pyle Audio

Thank you for the wonderful review, John! 😊 We're thrilled you're happy with your purchase. Your support means a lot to us, and we hope you enjoy your Pyle product for years to come!

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Rated 5 out of 5 stars

Yall did a Awesome job i would…

Yall did a Awesome job i would recommend anyone who needs a replacement toilet who lives in a RV to Yall. The toilet fit perfectly.

October 22, 2026
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Reply from Pyle Audio

Thank you so much for the 5-star review, Crystal! 😊 We're delighted everything worked out well with your purchase. We truly appreciate your recommendation and support. Thanks for choosing Pyle!

Rated 5 out of 5 stars

The Pyle stereo receiver is already in…

The Pyle stereo receiver is already in use I love it great item for the price in comparison to other brands.

October 20, 2026
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Reply from Pyle Audio

Thank you for the 5-star review, James! 😊 We're thrilled you're enjoying your Pyle receiver. Your support means a lot to us, and we hope it brings you many hours of great listening!

Rated 5 out of 5 stars

Easy to put together

Easy to put together. Weights are well done.

October 20, 2026
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Reply from Pyle Audio

Thank you for your 5-star review, Deborah! 😊 We're happy to hear you're enjoying your purchase. We appreciate your support and hope you continue to enjoy your Pyle product!

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