Website didn't show my address even though I submitted it while booking. But an agent reached out to take my address via email. Yet, it was sent to a post office for collection and had to be re-routed... See more
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See what reviewers are saying
Very impressed with these lights 150w spiral bulbs. Bright light with a good day light balance 5500k. Colour reproduction looks excellent. I’m told by the seller that they are CRI 92. Much better then... See more
I purchased the 3x3m ceiling track. The 3m lengths are made up of two 1.5m sections. In my experience/opinion, the connection in the middle of the sliding track to create the full 3m length isn’t stro... See more
Despite two phone number listed on their web site and one of which is unrecognised when called and the other just rings until its disconnects. Unable to send them an email with information which wou... See more
Company details
Information provided by various external sources
Welcome to PyxelStudio home of Quality, affordable, professional photography equipment including Lighting, Lighting control, stands, backgrounds and more
Contact info
Unit 10, Stoke Business Park, ST4 1EZ, Stoke-on-Trent, United Kingdom
- 01782698820
- info@pyxelstudio.com
- pyxelstudio.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I can’t rate the product as it was out…
I can’t rate the product as it was out of stock, and the notifications came on the day of the delivery. Placing 3 stars because so many reminders to rate the product and I just got annoyed of it.
Transaction was smooth
Transaction was smooth, delivery fast. Product is good quality. Thumbs up.
The website was clear and I was able to…
The website was clear and I was able to find the right products easily. Delivery was quick and efficient.
Exactly as described and fast delivery.
quick service and vfm products with no…
quick service and vfm products with no quibbles when i have on very rare occasions had a problem
Helpful customer service but...
I purchased the 3x3m ceiling track. The 3m lengths are made up of two 1.5m sections. In my experience/opinion, the connection in the middle of the sliding track to create the full 3m length isn’t strong enough and creates sagging in the middle, meaning that the lights don’t slide across as seamlessly as they should. This should be one solid 3m piece or connected more securely. The rest of the product seems to be of good quality. Customer services were helpful in trying to resolve the situation.
excellent service
Spot on
Needed the dimmer lead for one of my lamps. Arrived quickly, exactly as required, and the price was good too.
Fast service
Fast service, speedy delivery. The item was as described and good quality.
Excellent service
Great product (Light stand boom). Value for money and super fast delivery.
Excellent quality & good value for…
Excellent quality & good value for money.
Completely satisfied
No fuse. Exactly as described. Very quick delivery. Very pleased with the quality and edge finishings
Stand is robust and stable.
Stand is extremely robust, stable and quite heavy. Very easy and quick to assemble. I haven't used it yet, but I know it will do the job well. Quick despatch and good price from Pyxelstudio, too. I would highly recommend them.
Great products delivered next day even…
Great products delivered next day even with the lockdown! (March 2020) Many thanks
Great service and speedy delivery
Great service and speedy delivery, thanks guys.
Found you on Amazon, but decided to shop with you directly.
No problems at all with the service.
Good communication
Good clear communication re purchase. Item delivered via a reputable delivery service within the specified timeframe. The item was good value for money, and quality exceeded expectations.
Great customer service
Great customer service, quick to reply to emails and dispatch the product.
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