QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(483)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great quality training.

The training delivered was of a very high quality and very easy to understand and follow. Our trainer, Beata, was very professional, engaging and knowledgeable, with real world worked experience of the subject matter. Highly recommended.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Well constructed training

Well constructed training with a very knowledgeable trainer. Although the material wasn't the most exciting, the trainer managed to make it engaging and memorable.

July 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

AI is ruining the job market

I've applied for multiple modern apprenticeships through this company, their apprenticeships are advertised as "you don’t need experience to do them" but i'm getting instant rejections from them via email or completely ghosted. No one is even reading my CV or applications; they clearly use AI systems to filter people out. It's so incredibly frustrating because the jobs/apprenticeships ive applied for are still there despite me getting instantly rejected from them without a second thought. I wont be using this site again, it's a scam.

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid!

Terrible experience.
Repetitive pre-course registration process.
Set up account…
Password was not recognised…
Requested PW reset. No reset email received.
Call Customer Service. Not really any help at all.
I really hope the company I work for did not pay for the courses.
I managed to catch the last 10 mins of one training session and it was awful…

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Customer support staff are great

The customer support staff are great; Humaira in particular was quick, pleasant to talk to, informative about every step of the process and very supportive in helping me secure my apprenticeship!

June 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent for ITIL.

Done a series of ITIL courses - well delivered, knowledgeable lecturers, presented in a way that makes them practical to apply in the real world. The best compromise possible between making them real-world useable and still preparing you for the PeopleCert-format exams (that are NOT that good - but that's not QA's fault!)

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Trainer

The trainer was excellent, very informative and ran the course in a clear and consistent way. The content and course material provided was really helpful, interesting and easy to follow.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

The trainer was excellent

The trainer was excellent, really strong communication and it was clear that he knew the material from real life experience and was not just training from a book.

Due to the nature of my work my org required that the three day course be cut by 6 hours, the trainer was still able to blast through the material and give us time to digest information

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

An enlightening experience

Knowledgable facilitators who kept their audience engaged throughout. They changed my perception of AI from something to view with scepticism and fear, to being a potential force for good.

May 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very Professional and Knowledgeable

Very Professional and Knowledgeable. The lessons felt like you are sitting in the classroom, very interactive and informative. The tutor is very knowledgeable and professional and the labs give you (student) a practical feel of the real work environment solving real problems, which gave me the confidence to take a plunge in the industry and assume a AWS role from the knowledge I gained.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great support throughout my application

I had a really positive experience with QA during my apprenticeship application journey. Communication was clear throughout, and everything was handled professionally. A special mention to Humaira, who was incredibly helpful, kept me updated at each stage, and was always happy to answer any questions I had. Her support made everything feel straightforward and much less stressful. I really appreciate all the help I received and would highly recommend QA based on my experience.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Agile Foundation course -

Great content and structure to cover a lot of material on agile methodology by Dr Fayed. Struck a good balance of interaction with use of breakout rooms and testing knowledge by quizzes on kahoot. Would recommend for someone new to agile.

April 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Really insightful and helpful…

Really insightful and helpful onboarding experience, particularly from Humairah. Communication has been great every step of the way and I'm looking forward to starting my apprenticeship.

April 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look