QA Ltd Reviews 

483
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the dedicated staff and recruitment teams for providing exceptional guidance, keeping individuals updated, and ensuring every need is met during the professional journey. Customers genuinely enjoy the engaging educational courses, noting that knowledgeable trainers present complex topics in a clear, interesting way that facilitates easy understanding. Some reviewers were not happy with certain interactions, mentioning unhelpful customer support and a distinct lack of timely professional assistance. A few consumers also experienced deep frustration when receiving generic rejection messages or feeling misled about specific job requirements and practical training quality.

What people talk about most

Staff

People report positive experiences with staff, highlighting dedicated trainers and recruiters who provide... See more

User experience

Users describe positive interactions with user experience, highlighting engaging courses, knowledgeable... See more

Customer service

Clients share positive opinions on customer service, with reviewers highlighting the immense support, regular... See more

Service

Consumers find service to be a source of great satisfaction, highlighting helpful support and continuous... See more

Customer communications

Customers consistently note positive experiences with customer communications, highlighting clear, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I did a 5 day in-person course. The trainer was excellent. She made what could be potentially a dry and difficult subject both enjoyable and easy to understand. The way she planned a variety of activi... See more

Rated 5 out of 5 stars

Spencer (account manager) is absolutely brilliant, incredibly responsive and reliables, takes action very quickly and answers all queries directly. He made sure everything went really smooth up to t... See more

Rated 5 out of 5 stars

Course: Enterprise Architecture Modelling using ArchiMate® 3.2 lead by Dr. Fayed Dr. Fayed managed to engage us throughout the course and present the content in a very interesting way. Very patie... See more

Rated 5 out of 5 stars

QA has been a huge help for me when searching for my next steps. They contacted me quickly and worked efficiently to provide me with the best, higher paying possible options for my apprenticeship. Kat... See more


Company details

  1. Career and Education Provider

Written by the company

QA is a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. It helps clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training - including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships. It also offers over 150 undergraduate and masters’ programmes in conjunction with its university partners. QA serves more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. More than 200,000 people learnt with QA last year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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4.5

All reviews

(483)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had a great experience

Had a great experience working with Nathalie Payne throughout the apprenticeship application process. Clear communication, supportive and made everything straightforward. Thanks again!

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Such a positive experience

I have recently just started an apprenticeship with QA and I have had nothing but positive experiences so far. Nathalie was really helpful all through the interview stages of my apprenticeship, she communicated clearly with me and has even made sure to check in with me to see how I’m finding everything weeks after starting at my new job!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have had a really smooth experience

I have had a really smooth experience with QA so far. Nathalie has been great throughout the process, clear communication, really supportive, and made everything easy to understand. Appreciate the help and guidance

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant help and support

I’ve recently been accepted to do an IT apprenticeship and it’s all thanks to the great help and amazing support from Nathalie Payne. She would frequently keep me updated on any new information from the apprenticeship, provide me with interview practice materials, give me phone calls before interviews for prep and chased up when I would be starting my apprenticeship with great efficiency. She is a very nice and helpful person and when I received the news I got my apprenticeship, I knew she was genuinely happy for me. I could not ask for a better recruiter. Thanks so much for your help!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

I have Nathalie Payne at QA to thank for my current apprenticeship placement - from pre-interview help to CV advice, she was always a phone call or email away to offer advice and encouragement. I'm now in my third month at a great company. Highly recommended. Thanks Nathalie 🙂

December 4, 2025
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Rated 5 out of 5 stars

Great communication and very helpful

The onboarding process was really smooth, with help from everyone involved. Nathalie was particularly helpful, leaving me with no stress, even when having to submit details in the airport. Communication over the phone and via email was always clear and very friendly.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Nathalie Review

Nathalie Payne was extremely helpful in my employment process, sending me over different apprenticeships and constantly offering her help.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Great support and feel valued

I feel like I've been supported from the Start. My experience in the initial recruitment with Nathalie P made me feel valued and not just another number.

During my studies my DLC (Anju P) has been very supportive and provided great and timely feedback on everything I've completed so far.

I'd highly recommend QA to anyone thinking about starting an apprenticeship.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Learning Service

Learning sessions and content are fulfilling and engaging. Staff are incredibly friendly, including the member whom helped me get onboarded, Humaira.

Excellent service.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Nathalie Payne QA recruitment experience

My experience with QA has been amazing, and it all started with Nathalie helping me find the perfect role for me! She kept me updated throughout the whole process and made me feel at ease. I couldn't have asked for a better person to help me through my recruitment process. She still keeps in touch, asking how I am doing, which I really appreciate.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company for finding apprenticeships.

QA apprenticeships have always been fluent everytime I apply for an apprenticeship. On this occasion, I was helped out a lot by Humairah and she was very helpful before and after my interview. I hope I progress with a company through QA apprenticeships as they are a very reliable and helpful company. Will definitley be using QA in the future for anything.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

My experience with QA Apprenticeships…

My experience with QA Apprenticeships has been excellent. Nathalie Payne has been incredibly supportive from the very start, and she still checks up on me regularly throughout my apprenticeship. Her guidance genuinely helped me secure my dream role, and I'm really grateful for everything she's done. I highly recommend QA to anyone beginning their apprenticeship journey.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Speedy process

Within a month of applying through QA I landed a Data Analyst Apprentice position. Big shoutout to Nathalie for assisting me through the whole process and being super helpful with everything.

This will be the first step towards my career so I'm very grateful for QA and how speedy everything was for me.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Apprenticeship starter

I first applied when I was looking at starting an apprenticeship and I got in touch with Nathalie Payne. She helped me to get the apprenticeship I am working on now and it has been the best experience. Having the best person to look after and get me sorted with a dream job has been great. All the support I received has been amazing and I would highly recommend starting your journey with QA.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nathalie Payne

My experience with QA was amazing, they were very informative with how they work and did not fault in any situation whatsoever. My main point of contact was a lady called Nathalie Payne, she was a beam of light in the darkness that is job hunting and I am overly grateful for her. I even recommended a friend to her as he was still having trouble finding an apprenticeship. I would heavily recommend QA to anyone searching for an apprenticeship in IT as the process is streamlined and packed with good stuff.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Experience

Overall, an excellent experience with QA! Nathalie P supported me throughout the application and interview process for an apprenticeship role, and I am now settling into my new position. She provided regular updates and check-ins, and kept me informed of any vacancies I could apply for. The response time after interviews was also very fast. A really positive experience!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

QA are very caring and determined.

QA was the first recruitment agency that I had gotten in touch with and Nathalie, who I got paired with, was there for me from the start trying multiple different opportunities until I finally got an apprenticeship. She has been really supportive, determined and caring through my journey trying to securer an apprenticeship.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great!

My experience was great as the recruiters were very helpful (Humaira kola) and they had replied to any questions in good time

September 3, 2025
Unprompted review

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