While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.3
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought three sets of your lights and use them 4 hours a day for 2 months two sets are not working
Reply from Qbis
Hi Natalie, I'm sorry to hear this. Would you email me (the email address in on our packaging) your order number so I can look into it please? Or if you bought them from Amazon you can also message us from there. We look forward to sorting this out for you as soon as we can once we have all the information.
Unit needs to come with instructions how to open battery pack. This purchase going back to Amazon tomorrow.
Reply from Qbis
So sorry to hear that you are having difficulty opening the battery compartment in the remote. It can be a bit fiddly. There are instructions on the back of the remote. If you need further help please email (email address is on the packaging) and I can send you a short video.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
