Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... See more
Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more
As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more
Company details
About Quality Compliance Systems Limited
Written by the company
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Contact info
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, United Kingdom
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As a fairly new customer I had to do a…
As a fairly new customer I had to do a bit of 'routing' around to now who to contact re technical support. Contact has been responded to with in a good timeframe and and been helpful and polite
March 24, 2026
Good customer service
“I was very satisfied with the response time, which was appropriate to the enquiry. The advice provided was clear and helped resolve the issue effectively.”
March 18, 2026
Kai helped with helping me through the…
Kai helped with helping me through the areas I was unsure about.
She was very calm and patient
March 13, 2026
Responsive to query
“Abi was very proactive and responsive to my query. The policies dashboard is now much easier to navigate, making it simpler to access the information I need. The initiative to personalise the policies for our organisation is also a very positive move. Thank you for the excellent support.”
March 4, 2026
Quick response and professionalism.
March 4, 2026
The respond I got was quick and the…
The respond I got was quick and the issue was solved
March 3, 2026
we are contacting them from last 3 days…
we are contacting them from last 3 days no one responding or call us back. leftf the voice message and also no respo
February 24, 2026
Unprompted review
Reply from Quality Compliance Systems Limited
Hi Sangeeth,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and would like to look into this further.
We’ve reached out to you directly to request a few details so we can investigate properly. As soon as we receive this information, we’ll review what’s happened and follow up accordingly.
Kind regards,
Kate
very helpful and patient with me…
very helpful and patient with me .problem sorted very quickly .
February 25, 2026
Very informative and helpful
Very informative and helpful. Answered my queries .
Thank you
February 24, 2026
QCS has professional staff
QCS has professional staff. Trainer demonstrated well what should be done. He was very confident and allowed the trainee to ask questions and learn more from practice.
February 18, 2026
Compassionate employees
The person I talked to was kind, patient and considerate. She helped me resolve my issue and didn't make me feel stupid for needing the help.
February 18, 2026
Great overview session
Received a great overview session with Christopher Beavis from QCS
February 17, 2026
Happy Customer
Hi Team
Yes Abi was great and really helped me gain and reset my password, I was worried with the day turnaround however Abi was very customer focussed and had me up and running with system in 5 mins, thank you
February 16, 2026
My experience wasn't a bad one
My experience wasn't a bad one, but I believe the turn around time for resolution of issues can be better instead of 24hrs resolution, it should be in minutes, because that's what bring every customer coming back. Quick TAT.
February 5, 2026
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