Qdos Contractor Reviews 

178
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the team is extremely helpful, polite, and consistently professional when handling various insurance queries. Reviewers emphasize that staff members are knowledgeable, patient, and always ready to explain complex policy details in a simple way. Consumers also deeply appreciate the remarkably fast response times and efficient service experienced during phone calls. People note that renewing existing policies or setting up new coverages is completely stress-free and handled very smoothly. Many individuals state that clear communication and continuous support make every single interaction entirely straightforward and pleasant.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the prompt, friendly, and... See more

Service

Clients share positive opinions on service, highlighting top-notch, professional assistance and extremely... See more

Response time

Consumers find response time to be positive, highlighting quick phone calls, instant document delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every time I have contacted them about something over the last 2 years I have been with QDOS, it has always been quick and easy. Efficient team and great customer service. Kaisey in particular was hel... See more

Rated 5 out of 5 stars

Really great company and very easy to deal with. Harlie helped me with all my questions and guided me through the application process, clearly outlining everything and explaining things in a friendly,... See more

Rated 5 out of 5 stars

Insurance is never something you want to pay for but a necessity and I have used QDOS for years. They have great simple service and helpful reminders. The costs don't creep up year on year either like... See more

Rated 5 out of 5 stars

Used the same-day service for an urgent IR35 contract review. It was fairly priced, and delivered what I needed it to. Emily was helpful, knowledgeable and sympathetic to my concerns. It was invaluabl... See more


Company details

Written by the company

Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(178)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Insurance is never something you want to pay for but a necessity and I have used QDOS for years. They have great simple service and helpful reminders. The costs don't creep up year on year either like everything else out there at the moment.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Account Team

I've recently been working with Harlie McKeown on the Customer Account Team resolving an email issue I had with my QDOS account. Harlie was amazing, very helpful, friendly and responsive during our interaction, many thanks Harlie for all your help

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Harlie Mckeown, great service given.

I was struggling online getting insurance for the first time, I was recommended Qdos.
Their website was so much easier to use but I was still a little daunted.
I received a phone call from Harlie Mckeown to follow up my enquiry.

She was absolutely fantastic, I breifed her I would be asking really basic questions as this was all new to me. She saw me through, gave me time to think and a follow up call completed the insurance purchase.

Seldom I spend money on things like this and feel positive let alone spend time writing a review, however on this occasion the fantastic service She gave, warranted some of my time to write this.

October 3, 2025
Unprompted review
Rated 4 out of 5 stars

Business Insurance Renewal

I had an insurance renewal quote through that I wasn't comfortable with, but Harlie called, discussed with me, understood my business needs and situation, and agreed with a policy and premium that we were both happy with. - Harlie was very professional and efficient to deal with.
I've used QDOS for many years and providing they continue to understand their individual clients and business needs, I will continue to do so.

October 2, 2025
Unprompted review
Rated 3 out of 5 stars

Great employee

I attempted to renew on line but that failed to unknown reasons, so had to call knowing that all the legal bits had to be read to me. Dreading it I plunged in. However, the experience was wholly emoliated by Kaisey Higgott, who was highly professional and engaging whilst going through the turgid legal motions. Kaisey’s personal 5 stars has taken this whole review from 1 star to 3.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, personable & efficient

Initially dealt with via chat, Harlie was very efficient. Passed me onto a colleague who called me whilst myself and Harlie were still ending our chat. Hannah was ver personable and efficient, taking payment for a service, outlining the timelines and providing a contact email for the team who would be delivering the service. I haven't had the review yet, but everything has been efficient so far.

July 3, 2025
Unprompted review

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