While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been with this company since my child (now almost 5) was born and have a book for each year of her life. The app makes it so easy to add memories and I love that I can add so much text to the b... See more

Rated 1 out of 5 stars

This was convenient to document when I was busy with a newborn, but creating and printing the book is a total scam. I had a book credit that "expired" but there was no expiration date originally liste... See more

Rated 5 out of 5 stars

Qeepsake is amazing to enable you to keep an ongoing photo album wherever you are, to enter in those first words or first smiles - all those important first moments and more! Then, you can setup a dis... See more

Company replied

Rated 3 out of 5 stars

I really appreciate the text abilities - words and pictures - annoying that the captions don't save with the photos I text in. The daily questions are only okay (maybe one in four questions are actual... See more

Company replied

Company details

  1. Technical Service

About Qeepsake

Written by the company

Helping families capture & celebrate meaningful memories!

As seen on ABC's Shark Tank, Qeepsake helps busy parents save beautiful memories of their baby or child. Quickly and easily journal photos and milestones just by sending texts or by using the Qeepsake app. Turn these memories into real photo books by ordering printed albums.

Qeepsake sends you question prompts for each of your children. Simply reply to a text message and a new memory is saved in your child's journal! It's that easy.

Add more to your saved memories! Upload more photos, edit your journal entries, build photo collages, and best of all… preview and order your family album.

Contact info

3.5

Average

TrustScore 3.5 out of 5

119 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great reminder

I love being reminded to slow down and think about my kids and who they and what they do. Qeepsake is my reminder.

April 19, 2023
Qeepsake logo

Reply from Qeepsake

Hi Emily, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that you can take a moment to remember the big and small details about your children! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Advertisement
Rated 5 out of 5 stars

So thoughtful and easy to use

This is amazing app and makes journaling so easy!!! My only regret is that I didn’t stay caught up and print the books yearly!!

April 18, 2023
Qeepsake logo

Reply from Qeepsake

Hi Elyssa, thank you for your positive review! It makes our day knowing that our users feel like the app is convenient and helpful for them! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 4 out of 5 stars

Time Friendly, Easy to Use, & Memorable to Read

I have been slowly adding to my son's journal for 3 years now. Once in a while, I go into the app and see all the memories I have left. It's heartwarming.
I have not bought a journal yet, but I will one day. Adding entries is so easy with the text message feature, and editing entries later, or going back to missed questions, is even easier.
Definitely recommend because with life being so busy, I would not have sat down to create these entries on my own. 👍

April 18, 2023
Qeepsake logo

Reply from Qeepsake

Hi there, We are really grateful and appreciate you taking the time to share your rating with us! We're happy to hear that Qeepsake has helped you save the big and small details about your son and that you have been able to save memories while being a busy parent! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

Love this service it helps keep me on…

Love this service it helps keep me on track with my goals of providing a history for my grandchildren

April 16, 2023
Qeepsake logo

Reply from Qeepsake

Hi Ken, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 5 out of 5 stars

Qeepsake has been so valuable to me for…

Qeepsake has been so valuable to me for saving memories for my family! Having three children, and expecting our fourth, it feels like it would be impossible to remember and have a way to gift these memories to our children without the tools and structure a platform like Qeepsake provides. Great app, and great company.

January 1, 2023
Qeepsake logo

Reply from Qeepsake

Hi Noah, thank you for your positive review! It makes our day hearing about how much our customers are looking forward to sharing their Qeepsake memories with their children in the future! Congratulations on the upcoming addition to your family! If there's anything else we can do to improve your experience, please let us know.

Advertisement
Rated 5 out of 5 stars

Makes being a mom of 3 a little easier

Makes keeping track of all the little things with three kids so easy to jot down. I like that I can go back and add things from days when I didn’t get a chance to upload something. The prompts are handy also and ask things I may not think of to add.

April 12, 2023
Qeepsake logo

Reply from Qeepsake

Hi Melissa, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and easy to use! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

I always enjoy getting the questions…

I always enjoy getting the questions every day. It always me a chance to reflect on the small things that make being a parent so great!

April 11, 2023
Qeepsake logo

Reply from Qeepsake

Hi Lindzy, thank you for your positive review! We love your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 4 out of 5 stars

Love it - one suggestion

I love having the reminders to write things down to remember each stage of my children's lives. I wish there was an option to add several photos randomly to various questions, so that I could quickly add photos to my draft book. Adding one by one is not as efficient as it could be.

April 11, 2023
Qeepsake logo

Reply from Qeepsake

Hi Jillian, We appreciate the kind words and honest feedback! We are always adding new features so we’ll be sure to let you know if this is something that becomes available. We love to hear more about what is important to our members, so please feel free to pass along any additional suggestions to support@qeepsake.com!

Rated 5 out of 5 stars

So Easy! We love Qeepsake!

Qeepsake has been so easy to use and capture such meaningful moments to our family!

April 1, 2023
Qeepsake logo

Reply from Qeepsake

Hi Caroline, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is easy to use to capture those meaningful family moments! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Advertisement
Rated 5 out of 5 stars
Qeepsake logo

Reply from Qeepsake

Hi Jessica, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful for them! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

Easiest way to journal ever.

I love that Qeepsake is able to text me thought-provoking prompts daily, straight to my phone. I was able to customize when I receive prompts to when I'm usually able to answer thoughtfully and detailed. It's the easiest way to journal I've ever experience, and even when there's something I need help with, Qeepsake's incredible customer support team has been on it. They're kind, responsive, and understanding, which only adds to the amazing Qeepsake experience overall!

April 11, 2023
Qeepsake logo

Reply from Qeepsake

Hi Savannah, thank you for your positive review! We love your love of Qeepsake! We are also thrilled to hear you had a great experience with our support team! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 5 out of 5 stars

I've enjoyed the daily reminder to…

I've enjoyed the daily reminder to journal about my kids. I don't always respond to the questions, but it's nice to get prompted and to take a few minutes to focus on what matters–my family. Plus, texting in responses is easy! I recently ordered a book for my children, and they loved it. It's fun to sit down and revisit the photos and memories I saved for each of them. I'm not the type of person who often scrapbooks or prints photos, so it was nice to have an easy way to make their memory books without much effort or time.

March 15, 2023
Qeepsake logo

Reply from Qeepsake

Hi Jen, thank you for your positive review! We love your love of Qeepsake! We are so glad that you and your loved ones are happy with your Qeepsake Book! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 5 out of 5 stars

What a wonderful way to keep the…

What a wonderful way to keep the memories going--and in one place!

April 7, 2023
Qeepsake logo

Reply from Qeepsake

Hi Kimberly, thank you for your positive review! We love that Qeepsake has been able to help you save all those memories! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Advertisement
Rated 3 out of 5 stars

Better questions

April 6, 2023
Qeepsake logo

Reply from Qeepsake

Hi Daniela, thank you so much for choosing Qeepsake to capture the day-to-day moments you share with your child and providing your feedback on the questions. We'd be happy to take a look into any issues with questions that you are experiencing if you reach out to our support team at support@qeepsake.com!

Rated 5 out of 5 stars

I can't wait to eventually give my boys…

I can't wait to eventually give my boys these books when they are 18 and out on their own. It will be such great memories for me

April 6, 2023
Qeepsake logo

Reply from Qeepsake

Hi April, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day hearing about how much our customers love their Qeepsake Books and are excited to share with their children in the future!

Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com

Rated 4 out of 5 stars

Great way to quickly save memories and photos!

Great idea and easy way to add photos/jot down memories of the kids on my phone. One suggestion is, is there a way to order 2 books at once and only pay shipping one time? I've had to order 2 books, 1 for each kid, and I noticed I can't put two in the cart at the same time so end up having to pay twice for shipping. Also, it'd be great if there was a way to add more collage options with more than 4 photos. And also with the design of the book, would there be a way to make sure all the text & accompanying photo make sure to stay on the same page together? Just some suggestions :) Otherwise we love the app!

April 5, 2023
Qeepsake logo

Reply from Qeepsake

Hi Aubrey, thanks so much for your feedback. These are great suggestions! We will be rolling out a new and improved checkout system very soon, which will eliminate the need to check out multiple times for individual books! We love to hear more about what is important to our members, so please feel free to pass along any additional suggestions to support@qeepsake.com!

Rated 4 out of 5 stars

A great app that makes baby-booking easy!

I love this app! They make it so easy to make a great looking baby book. I love that I can text the app a message and picture and it automatically goes into the journal. The books are pretty expensive, otherwise I would give it 5 stars!

April 4, 2023
Qeepsake logo

Reply from Qeepsake

Hi Caroline, thank you for your feedback! At Qeepsake we believe quality is of the utmost importance, and strive to provide our members with books that will last for years to come. We do run several sales for paid members throughout the year, such as our Mother's Day Sale coming up! Keep an eye out for texts and emails from Qeepsake to stay in the loop about current promotions and sales!

Advertisement
Rated 5 out of 5 stars

Great way to track memories

I really love being able to track the daily memories of my family. The app makes it easy and ordering the book is very simple. My only wish is that you were able to add a few more pictures to a collage.

December 15, 2022
Qeepsake logo

Reply from Qeepsake

Hi Jennifer, We are really grateful and appreciate you taking the time to share your rating with us! We are thrilled to hear you had a good experience creating your Qeepsake Book!

Rated 5 out of 5 stars

I love the ability to drop memories in…

I love the ability to drop memories in quickly so I don’t forget all the cute things the kids say and do!

April 4, 2023
Qeepsake logo

Reply from Qeepsake

Hi Amy, thank you for your positive review! We love that Qeepsake has been able to help you save all those cute memories of your children! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 5 out of 5 stars

Qeepsake is wonderful

Qeepsake is wonderful! I would not have a baby book if not for Qeepsake making it so easy for me. I highly recommend.

December 9, 2022
Qeepsake logo

Reply from Qeepsake

Hi there! We are really grateful and appreciate you taking the time to share your rating with us! We're so glad that Qeepsake was able to help you capture your memories for your child in a book! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look